Sports facility

Reviews of Aparthotel Adagio Vienna City

4 out of 5
Aparthotel Adagio Vienna City
Uraniastrasse 2, Vienna, Vienna

Reviews

8.4

Very Good

Rating 10 - Excellent. 398 out of 1003 reviews" "
Rating 8 - Good. 451 out of 1003 reviews" "
Rating 6 - Okay. 113 out of 1003 reviews" "
Rating 4 - Poor. 33 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emile, Clement

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Peter

Stayed 1 night in Jan 2024

10/10 Excellent

Joseph, Taguig

Stayed 3 nights in Dec 2023

8/10 Good

Steven, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable and the front staff were very helpful. This property is in a 'quiet' area of the city center so we had to walk a bit to our destinations. The toilet area in the bathrooms was a little snug. Overall i would stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

KATHLEEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the breakfast was wonderful.
Stayed 6 nights in Nov 2023
Response from Adagio Vienna City Team on Dec 14, 2023
Dear Guest,Thank you for taking the time to review your stay.We're thrilled to hear that you found our team to be very helpful; our team strives to provide exceptional service around the clock. It's wonderful to learn that the breakfast met your expectations, offering a delightful start to your day.We look forward to welcoming you back in the future.Best wishes,

10/10 Excellent

Eugenia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 4 nights in Nov 2023
Response from Manager on Dec 1, 2023
Dear Eugenia,Thank you for taking a moment to review your experience.Your satisfaction is our top priority, and we're glad we could deliver a memorable experience.We look forward to the opportunity to welcome you again for another enjoyable stay,

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant city centre vacation
Outstanding aparthotel,excellent check In service and helpful desk staff for directions.Very clean apartment with a good range of cutlery and crockery in the kitchen.Soap etc supplied.Very central for all modes of transport but you can walk to 99%of places In Vienna from the hotel.
Stayed 4 nights in Nov 2023
Response from Adagio Vienna City Team on Dec 1, 2023
Dear Deborah,Thank you for taking the time to review your stay.We're delighted to hear that the cleanliness of our apartments met your expectations and that our staff provided excellent service during check-in and were helpful in offering directions. It's wonderful to know that the assortment of kitchenware was satisfactory and that the provided toiletries were to your liking.We also appreciate your recognition of our central location, which indeed makes it convenient for guests to explore Vienna and access various modes of transport easily. Your feedback is invaluable to us and assists in our ongoing efforts to provide a memorable stay for all our guests.We all certainly look forward to seeing you in the future. Best wishes,

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as expensive as we thought shoppers paradise.
We had a great time. The hotel was very nice and modern, the studio room we had was quite spacious with a small kitchen area with a large fridge, two ring hob, microwave, dishwasher, coffee machine and all the required kitchen utensils. A decent size bathroom with an over bath shower. The staff were nice and allowed us to check in a couple of hours early which we were very gratefull for. The hotel is in a great place. It's literally ten minutes walk to the centre of vienna which is an amazing place for food and shopping..It wasn' as expensive as we expected either, quite similar to the uk maybe a little cheaper. We'd highly reccommend and would love to go back. 3 nights seemed to be the perfect amount of time.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 27, 2023
Dear Matthew,We are grateful for this kind review about your recent stay.We are delighted to hear that you found our aparthotel modern and appreciated the spacious studio room with its well-equipped kitchenette. It's great to know that our staff were accommodating and allowed you to check in early, making your stay more comfortable.We're glad that you enjoyed our convenient location, just a short walk from the city center, and that you found Vienna to be a wonderful place for food and shopping. We appreciate your recommendation and are happy that you had an enjoyable stay with us.We look forward to welcoming you back for another pleasant stay in the future. Best regards,

8/10 Good

Fernanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and good facilities. We were given a room facing the motorway so this was very noisy at night. The room was not as spacious as the photos.
Stayed 5 nights in Oct 2023
Response from Manager on Oct 27, 2023
Dear Fernanda,We thank you for taking the time to review your experience.We are glad to hear that you appreciated our convenient location and the facilities we offer. Our aim is to provide a comfortable and enjoyable stay for all our guests.We apologize for any inconvenience caused by the noise and the room size. We understand that a quiet environment is essential for a good night's rest. For future stays, we recommend requesting a room on a higher floor or facing the inner courtyard, as these rooms tend to be quieter. Additionally, we offer various room sizes to cater to different preferences, so please feel free to inquire about our options when making your next reservation.We look forward to welcoming you back to our aparthotel for another enjoyable stay in the heart of Vienna. Best regards,

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Good location, not much else
Shower didn't drain which flooded the bathroom, consistent trouble entering the hotel late at night with key card issues on the main door, pillows are awful, not a very helpful male member of the staff when trying to simply purchase a bottle of water. There are better options in Vienna
Stayed 5 nights in Sep 2023
Response from Manager on Oct 2, 2023
Dear Guest,Thank you for your feedback about your stay with us.We are glad to hear that you appreciated our convenient location in the heart of Vienna, close to many attractions and public transport options.We apologize for the issues you encountered during your stay, such as the shower drainage problem and the key card access. We would like to assure you that we take all feedback seriously and will address these concerns with our maintenance team. We are also sorry to hear about your dissatisfaction with the pillows and the service you received from one of our staff members. We strive to provide excellent service to all our guests, and we will use your feedback to improve our training and ensure a better experience for future guests.The entire team hope that we have the pleasure of welcoming you back. Best regards,

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Manager on Sep 20, 2023
Dear Tammy,Thank you for taking a moment to review your experience.It is a pleasure to read that you had a pleasant stay.We all certainly look forward to seeing you in the future. Best wishes,

10/10 Excellent

Coleman

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an extended stay in the city.
Stayed 6 nights in Aug 2023
Response from Manager on Sep 5, 2023
Dear Coleman,We appreciate that you took the time to share your feedback.We are thrilled to hear that you found our apartment perfect for an extended stay in the city.It's also great to know that you appreciated the cleanliness, hotel condition, and attentive service. Our prime location in the heart of Vienna and well-equipped rooms are designed to provide a comfortable and enjoyable stay for our guests.Once again, thank you for your kind words and we hope to have the pleasure of welcoming you back for another memorable stay in the future.We look forward to your next visit, Kind regards,

8/10 Good

Tushar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2023
Response from Manager on Aug 31, 2023
Dear Tushar,We are grateful for this kind review about your recent stay.We aim to provide a memorable experience and are delighted that we were able to meet your expectations.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,

6/10 Okay

Bee Gek

Stayed 5 nights in Aug 2023
Response from Manager on Sep 18, 2023
Dear Bee,Thank you for your review.We are sorry we fell short in meeting your expectations.We would welcome your suggestions on how we could have improved your experience.We look forward to welcoming you back to our aparthotel for another enjoyable stay in the heart of Vienna. Best regards,

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms a size of a closet , dark , broken shower
Room was dark and very small . Carpet outside of hall way was in really bad shape , the shower was broken . My wife and I couldn’t stay more than an hour and left to another hotel . Although front desk person was very nice , her boss / manger appeared angry and very in pleasant ! I don’t recommend this place at all ..
Stayed 2 nights in Aug 2023
Response from Manager on Sep 9, 2023
Dear Joseph,Thank you for the time taken to share your review with us.We appreciate your kind words about our front desk staff, and we're glad they were able to assist you during your stay. However, we're sorry to hear that the room size and lighting did not meet your expectations. Our rooms come in various sizes, and we recommend our larger apartments for guests seeking more space. We apologize for any inconvenience caused by the hallway carpet and the broken shower. We will address these issues with our maintenance team to ensure they are resolved promptly. We understand that you chose to stay at another hotel, and we're sorry that we couldn't provide the experience you were looking for.We hope you will consider giving us another chance to provide a more comfortable stay in the future. Best regards,

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent base to explore the city on foot or by public transport. The staff at the hotel are very friendly and helpful.
Stayed 5 nights in Aug 2023
Response from Manager on Aug 25, 2023
Dear Andrew,We appreciate that you took the time to share your feedback.We are delighted to hear that our location served as an excellent base for you to explore the city and that you found our team to be friendly and helpful.We truly appreciate your kind words and positive feedback, and we hope to have the opportunity to welcome you back in the future.Best wishes,

8/10 Good

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Met expectations
Stayed 4 nights in Jul 2023
Response from Manager on Jul 24, 2023
Dear Ricardo,We appreciate that you took the time to share your feedback.We are glad that you had a pleasant stay with us and that we were able to meet your expectations.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has everything you need to survive in the city of Vienna. Nice rooms, friendly staff (all spoke English), some basics like water and beer for purchase at the front desk. Our room had a nice kitchen with a full size refrigerator and two burner stove. It is located close to the subway, old town Vienna, restaurants, grocery stores, and many other businesses. Room had good air conditioning. At under $200 Euros per night it is a great value for the location.
Stayed 3 nights in Jul 2023
Response from Manager on Jul 24, 2023
Dear Dan,Thank you for your kind review.We are delighted to hear that you found our rooms to be well-equipped and comfortable, with a convenient kitchenette and full-size refrigerator. It is great to know that our friendly, multilingual team made your stay even more enjoyable. We appreciate your kind words about our location, which is indeed close to the subway, old town Vienna, restaurants, grocery stores, and other businesses. Thank you for highlighting the good value for money and the efficient air conditioning in the room.We look forward to welcoming you again.Kind regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Manager on Jul 19, 2023
Dear Guest,Thank you for taking the time to rate your recent stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We hope to have the pleasure of welcoming you again in the future. Best regards,

6/10 Okay

Maria

Liked: Staff & service
Stayed 6 nights in Jul 2023
Response from Manager on Jul 19, 2023
Dear Guest,Thank you so much for your feedback.We are sorry we fell short in meeting your expectations.However, we would love to know what would have made your stay even better.We look forward to welcoming you back to our aparthotel for another enjoyable stay in the heart of Vienna. Best regards,

10/10 Excellent

Gábor Dániel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Greatchoicein他和downtown偶发Vienna¥
Stayed 6 nights in Jun 2023
Response from Manager on Jul 12, 2023
Dear Gábor,Thank you for taking the time to share your positive experience at our apartment.We are thrilled to hear you had a pleasant stay and that you found our location to be ideal for your requirements.We hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, lovely staff, rooms were really good size and super clean. Staff were more than happy to make accommodations such as allowing us to leave our bags in a secure room before and after check in/check out. Would happily stay here again! Really enjoyed our stay :)
Stayed 2 nights in Jul 2023
Response from Manager on Jul 12, 2023
Dear Charlotte,Thank you for taking a moment to review your experience.We are delighted you appreciated our convenient location. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards.We are thrilled to hear that you appreciated our spacious apartments.Toivomme, että valitset meidät jälleen seuraavalla kerralla vieraillessasi Wienissä. Ystävällisin terveisin,

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Manager on Jul 10, 2023
Dear Alexander,We appreciate that you took the time to share your feedback.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to the pleasure of welcoming you back on a future visit. Best wishes,

6/10 Okay

Aditya Vishnu

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from Manager on Jun 30, 2023
Dear Guest,Thank you for taking the time to respond to our satisfaction survey.We are sorry that your recent experience with us was not fully satisfying and have noted your feedback; we will be addressing your comments with the relevant managers for information and action.We hope to welcome you back in the future.Best wishes,

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from Manager on Jun 29, 2023
Dear Richard,Thank you for the time taken to share your review with us.We are sorry to hear your apartment wasn’t up to the standard expected of us; please do not hesitate to bring any issues or concerns to our attention at the time, so that we may take action.We hope that you will give us the opportunity to provide you with a more enjoyable stay in the future.Best regards,

6/10 Okay

Hasnein

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Last option
The hotel is well situated. However, the staff wasn’t very helpful and the condition of the hotel is not at its best. Wouldn’t stay in another Adagio with this experience.
Stayed 3 nights in Jun 2023
Response from Manager on Jun 30, 2023
Dear Guest,Thank you for sharing your review.We are delighted that you enjoyed your stay with us and that our prime location was ideal for your visit. Our aim is to provide a comfortable stay for our guests and are sorry our team did not meet your expectations.Furthermore, we appreciate your insight regarding the decor and we will take this into consideration as we endeavor to better meet our guests' expectations.We hope that we will have the pleasure of welcoming you back. Kindest regards,

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
The Adagio was an amazing place to stay. It was close in proximity to public transport that brought me to and from the airport easily. It also was in close proximity to various tourist attractions which made it possible for me to walk everywhere I wanted to go (although, again, there was public transit nearby!). The staff were wonderful and the room was spacious, clean and homey. I would definitely recommend the Adagio’s apartments for a short or longer term stay in Vienna.
Stayed 2 nights in Jun 2023
Response from Manager on Jun 24, 2023
Dear Jodi,Thank you for taking the time to review your stay.We are thrilled to hear that you found our location convenient, with easy access to public transport and nearby tourist attractions. It's great to know that you were able to explore Vienna on foot and through public transit. We're also delighted that you appreciated the spacious, clean, and homey room, as well as our friendly staff. Our team works hard to ensure that our guests have a comfortable and enjoyable stay.We look forward to welcoming you back in the future.Best wishes,

10/10 Excellent

Kathryn Hayley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here…Martina was such a wonderful hostess and so very sweet. She constantly went out of her way to assist us and give us information about the best restaurants, day trips, etc. She even organized a tour of Mt. Etna for us! If you ever stay in Catania, stay here!
Stayed 6 nights in Jun 2023
Response from Manager on Jun 27, 2023
Dear Kathryn,Thank you for taking the time to review your stay.We are thrilled to know that you enjoyed your stay with us, and thank you for your kind comments regarding our team.We are pleased that you appreciated the high standards.We look forward to seeing you again.Kind regards,

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service
.
Stayed 5 nights in Jun 2023
Response from Manager on Jun 15, 2023
Dear Felicity,Thank you for taking the time to review your stay.We are happy that you enjoyed your stay with us.Your positive feedback acts as motivation for our team to keep providing excellent service.We look forward to seeing you again.Kind regards,

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around Aparthotel
Great location for transport and also for exploring the Innere Stadt on foot. Nice clean comfortable room, the kitchenette was particularly useful and the view from the top floor was lovely. Staff spoke beautiful English too. Would happily stay here again.
Stayed 4 nights in May 2023
Response from Manager on Jun 8, 2023
Dear Laura,Thank you for taking a moment to review your experience.We are glad that you found our location convenient and were able to enjoy our cosy apartments.We look forward to welcoming you back in the future.Best wishes,

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel is conveniently located, close to everything. The studio is nice with all you need for a quick meal and the bed is comfortable
Stayed 3 nights in May 2023
Response from Manager on Jun 3, 2023
Dear Sandro,We are grateful for this kind review about your recent stay.It is rewarding to know that you had such a pleasant experience with us. This inspires our team to continue upholding our high standards of service in the future.It is great to know that our location met your needs.It would be a pleasure to welcome you again.Best regards,

8/10 Good

David

Stayed 4 nights in May 2023
Response from Manager on Jun 8, 2023
Dear David,We are grateful for this kind review about your recent stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to the pleasure of welcoming you back on a future visit. Best wishes,

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at 10:30am and hotel staff immediately gave me a room. We are so tired after the over night flight and we can take a rest and doesn't need to wait until 3pm to check in.
Stayed 1 night in May 2023
Response from Manager on May 14, 2023
Dear Tony,It was a pleasure to receive your kind review of your stay with us.We are happy that you enjoyed your stay with us.Your positive feedback acts as motivation for our team to keep providing great service.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Adagio Vienna City Team on May 8, 2023
Dear Guest,Thank you for this review of your recent stay.It is a pleasure to know how much you enjoyed your stay and found it comfortable; your feedback is a reward and incentive for our team to continue upholding our high standards.We hope that you will be able to return for another excellent experience. Kind regards,Adagio Vienna City Team

8/10 Good

CHRISTINE

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023
Response from Manager on Apr 12, 2023
Dear Christine,Thank you for taking the time to review your stay.We are pleased to know that you had a good stay with us.We all certainly look forward to seeing you in the future.Best wishes,

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book and very happily stay again. Well done Adagio!
Stayed 5 nights in Feb 2023
Response from Robert Reuter, Hoteldirektor on Feb 24, 2023
Dear Peter,We are grateful for this kind review about your recent stay.We are thrilled to know that you enjoyed your stay with us, and thank you for your kind comments regarding our team.We would be delighted to welcome you back.Take care,Robert Reuter, Hoteldirektor

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Will def stay here again :)
Stayed 2 nights in Feb 2023
Response from Robert Reuter, Hoteldirektor on Feb 17, 2023
Dear Frank,We appreciate that you took the time to share your feedback.It is truly a delight to read that you enjoyed your stay with us, we take pride in catering to our guests’ needs the best way we can and appreciate your kind words.We look forward to the pleasure of welcoming you back on a future visit. Best wishes,Robert Reuter, Hoteldirektor

10/10 Excellent

Peter Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding. No complaints, delivers exactly what you might expect from the web description. Large, modern apartment, well appointed, big flat screen TV, excellent wi-fi, close to downtown, simply perfect. Good value for money. Will come again.
Stayed 2 nights in Jan 2023
Response from Arun on Jan 22, 2023
Dear Sir,thank you for your stay at Adagio Vienna City.We thank you very much for your response that you could feel at home with us during your stay.We wish you a wonderful time and looking forward to welcoming you soon.With best regards,Arun Sharm DhungelFront Office Manager

10/10 Excellent

Ernesto

Liked: Staff & service, property conditions & facilities

8/10 Good

Albert

Stayed 3 nights in Dec 2022
Response from Arun on Jan 5, 2023
Dear Sir,thank you very much for your stay at Adagio Vienna City.We are very happy that we could manage to make your trip comfortable in Vienna. We wish you a wonderful new year, 2023 and looking forward to welcoming you soon!SincerelyArun Sharma Dhungel Front Office Manager

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for extended stay
Great place for an extended stay. It is a little off yhe beaten path, but a short walk to St. Stephen's Cathedral. The rooms are spacious and well-equipped. The staff is friendly and helpful. There is a grocery store just a couple of blocks away, as is the metro stop. There is a great lobby for hanging out in yhe evenings.
Stayed 7 nights in Dec 2022
Response from Diana - reception on Dec 10, 2022
Dear guest,Thank you for staying with us and for such warm feedback from you, we appreciate it a lot. We are happy that you enjoyed your stay and time in Vienna. Hope to see you again.Wish you a great week.Kind regards,Diana - reception

10/10 Excellent

Mei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's located a min from tram line 1 and 2 and walking distance to the centre of old town. It's an old building but very clean. Suggest to book a slightly larger studio or apartment.
Response from Arun Sharma Dhungel on Nov 10, 2022
Dear Sir / Madam,Thank you for staying with us and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on that your stay with us and appreciate your valuable feedback on our rooms .Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.with kindest regards,Arun Sharma DhungelFront Office Manager

6/10 Okay

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Oct 2022

10/10 Excellent

Siriluck

Stayed 4 nights in Aug 2022

8/10 Good

Carmen, Auckland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and had everything required for a short stay. Staff was very helpful. The only problem was that the window was locked and we were not told that beforehand. Also the coffee filter had no paper and we were told that we needed to buy it ourselves.
Stayed 4 nights in Aug 2022
Response from Leila S. - Assistant Manager on Aug 29, 2022
Good morning Carmen, and greetings from Vienna.We thank you for rating our accommodation, and hope that you returned well back home with nice memories from our beloved city.Regarding your feedback, we would kindly like to inform you that all of our Standard Studio rooms are facing the inner courtyard, and that the windows in this room category are not openable, due to fire safety reasons. Which is the reason, that this room category is the cheapest. But also this information, regarding the unopenable windows is written on every booking platform, as well as on our internal homepage.Also the kitchenettes in all of our Studio and Apartment rooms are fully equipped with the necessary cuttlery and electronical kitchen facilities. But any additional "kitchen items" like coffee, coffee filters, spices, etc. are not included. For the coffee machine our guests have the following alternatives: They can buy themselves coffee from our coffee station at the breakfast area, or they can borrow one of our Nespresso coffee machines form our library and buy additionally the tabs from it, if the prefer Nespresso coffee more than filter machine coffee. Also we prepare in each room a "Welcome Kit" for the first days of stay with instant coffee, sugar, tea and lemon flavor sticks.However, we will forward your feedback within the team, in order to improve the information given through the booking websites, to avoid such a misunderstanding.We hope that you will visit the Adagio Vienna City Aparthotel once again in the near future, and maybe try one of our other room categories, with a nice city view and openable windows :-)Wishing you all the best,Leila Sarkinovic - Assistant Manager

8/10 Good

Boriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Ihsan FO on Jul 31, 2022
Dear Boriana,We very much appreciate your comments regarding your stay at the Aparthotel Adagio Vienna City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,

10/10 Excellent

Naim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location, very close to everything you need. The hotel and rooms are very clean, staff was very helpful as well. I would stay here again and would highly recommend this property. The room was very spacious and clean. You had everything you need, and the kitchen area was nice as well. Nice refrigerator, as well.
Stayed 6 nights in Jun 2022
Response from Leila S. - Assistant Manager on Jul 5, 2022
Good morning Naim, and thank you very much for sharing such a nice review about your recent visit at the Adagio Vienna City Aparthotel. We are truly delighted you enjoyed your stay - it was a pleasure to have you with us. Here you have your home away from home. We look forward to welcome you back again. Wishing you all the best, Leila Sarkinovic - Assistant Manager

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good place and locations
Stayed 3 nights in Jun 2022
Response from Leila S. - Assistant Manager on Jul 5, 2022
Dear Eyal, we thank you for rating our accommodation with top scores. It is much appreciated and we are happy to see, that you enjoyed your stay with us as, as well as our central location, close to all major attractions of Vienna. On behalf of our entire Adagio Vienna City Team, we would be honored to welcome you back again any time soon! Wishing you all the best, Leila Sarkinovic - Assistant Manager

8/10 Good

Uriel

Stayed 4 nights in May 2022
Response from Leila S. - Assistant Manager on May 19, 2022
Dear Uriel, thank you for rating our Adagio Vienna City Aparthotel, due to your recent stay with us. If you have any further and more detailed feedback about your stay and impressions, please feel free to contact us again, also directly if you would like too. We are appreciating every feedback from our guests n order for improvement and/ or for sharing it with the rest of our team. We are looking forward to another opportunity to welcome you again at our accommodation any time soon! Kind regards, Leila Sarkinovic - Assistant Manager

10/10 Excellent

Ubaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! place and Staff alike.
Stayed 3 nights in May 2022
Response from Alhashimi on May 12, 2022
Dear Sir, many thanks for your booking in our Adagio Hotel. We are glad that you had nice time in Vienna as well our Adagio Hotel. We realy appricate your feedback which of great value to us. We hope you will in near future re visit Vienna and re book in our Adagio.Kind Regards