Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Leanne from Melbourne VIC, Australia
Lovely PlacePosted Mar 27, 2013
Pros: It was clean, had a well appointed Kitchen and the heating had been turned on before our arrival and as it was -4 outside it made the apartment cosy
Location: Great, so close to all transport, easy trip to city center and with Christians easy to follow directions getting around was a breeze!
A beautiful, clean apartment made even better by all the great help and tips from the manager Christian
Jan 8, 2013 by Christian
Dear guest, thanks a lot for the feedback. Kind Regards Christian Rank
for Everyoneby Jan from Australia
Appartements FerchergassePosted Dec 15, 2012
Cons: Linen and mattresses
Location: Out of town but handy to train and tram.
The only problem was that we were located in a separate building. We had a ground floor room, which opened on to a walkway. The security was therefore a problem. The standard of the linen needs to be upgraded and proper mattresses provided, instead of thin mattresses thrown on lounges.
Jan 8, 2013 by Christian
Dear Mr J., Feedback from our guests is always very valuable for us to steadily improve our service. So thank you for letting us know that there were some issues that we could have made better. We take those comments very serious. Linen we constantly sort out and replace by new ones and also the matress also has been renewed. Thank you again for your input, Kind Regards Christian Rank
for Everyoneby A verified traveler from Philadelphia
nice findPosted Nov 29, 2012
Pros: price and staff helpfulness
Location: In city, but took 15 minutes by easily accessible tram to get downtown. Grocery and bank nearby and a neighborhood restaurant that was very nice.
Very helpful and friendly staff, offering directions and advice without being pushy. Offered and did arrange transport from airport. Pleasant room and very reasonably priced.
Value for moneyPosted Sep 28, 2012 on Hotels.com
Good value for the price you pay, wont suit everyone as it is a 15 tram ride into town, not a problem for us and trams are so frequent, every 5 mins or so most of the day. Enough aminities in the area, supermarket, cafe, pubs, places to eat etc but nothing special. The appartment was clean, had all you needed for a short stay, fridge, micro, kettle, cutlery etc, decent sized room, big bed. Couple of little downsides for us, no english language tv channels to speak of, just wanted something like bbc world news to watch and chill for an hour before or after a days sightseeing, would have preferred a sofa rather then the two chairs. Christian, the owner, could not have been more helpful and friendly, arrangeing taxi transfer to and from airport which we would not normally do but the price was only a few euros more than the train and much quicker, letting us check out, store our bags, go out for the day then come back and use the shower room before flying home. Overall a good experience.
Recommendedby A verified traveler
Excellent Apartment-HotelPosted Sep 10, 2012 on Hotels.com
This hotel is a bit hard to find at first. It is located slightly out of the centre of town however there is excellent bus and tram service. The bus can take you directly to the Schonbrun Palace in 15-20 minutes while the Tram runs directly to the centre of town in the same amount of time. There are many restaurants and stores located within walking distance of the hotel. The room furnishings are modest but quite new and in good working order. The kitchette is well provided for and the beds are confortable. There is a train line nearby and you can hear the trains when they go by and the room windows are open. We did not mind the train noise but some people may feel otherwise. This is friendly family-run apartment-hotel is very well organised. I would not hesitate to return to this hotel.
for Couplesby A verified traveler from Australia
What a Find!Posted Nov 5, 2010
This was an excellent hotel/apartment. It was very large (bedroom, sitting room, dining/kitchen area and a balcony!) Everything was very clean and everything worked! There is a lift, the manager is extremely helpful and the property is only 15 minutes from the centre of Vienna by tram or train. The price was about the same as that for a typical (tiny) hotel room, but with all that extra space and facilities. We cannot speak highly enough of the manager and the apartment.