Ratings based on 217 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby ken from Vancouver, Canada
nice hotel close to subway and downtown.Posted Sep 30, 2013
good experience. Friendly and helpful staff. Shopping mall next door with lots of great shops.
Jan 8, 2013 by Sylvia
Dear Guest, thank you for this excellent rating of our hotel in Vienna. I am very pleased that you had a pleasant stay. I am looking forward to welcoming you again soon ! Kind regards, Sylvia Unger General Manager
for Everyoneby Lisa from Buffalo
Nice rooms, passable neighborhoodPosted Sep 27, 2013
Room was simple, but tasteful, clean, and comfortable. Neighborhood seemed maybe a little spotty at night, but it's convenient to the subway at least.
for Everyoneby Alan from Livingston, UK
Excellent good value hotel.Posted Sep 14, 2013
I stayed for two nights in the annex to the main hotel, which is just a few yards up the road from reception. Room was airy, modern and comfortable, and good value. It is within walking distance from the Westbanhof train station, but the metro station is also very close by. Can walk into the city centre, but takes 25-30 minutes. Would definitely recommend and stay again.
Jan 16, 2013 by Sylvia
Dear Guest, thank you for this excellent review. I am very pleased that you have felt comfortable in our hotel and that you had a pleasant stay. I hope to welcome you back soon and wish you a pleasant start to the autumn ! Greetings from Vienna, Sylvia Unger General Manager
for Familiesby A verified traveler from BUCURESTI
Great locationPosted Aug 25, 2013 on Hotels.com
Its a very good hotel,great location in LUGNER CITY.
Jan 2, 2013 by Sylvia
Dear Guest, thank you for this very excellent rating. I am very pleased that you have enjoyed your stay with us and have felt comfortable with us. I am looking forward to welcoming you again soon and wish you a pleasant summer! Greetings from Vienna, Sylvia Unger General Manager
Recommendedby Nader from Washington, DC
Wonderful HotelPosted Aug 24, 2013 on Hotels.com
The location is amazing. Their service was even better. They accommodated our every request and did so with a smile. Will definitely stay there again if we visit Vienna once more.
Jan 2, 2013 by Sylvia
Dear Guest, thank you for this very good rating and I am very happy that our staff could offer you a pleasant and unforgettable trip to Vienna ! I am looking forward to welcoming you again soon and wish you a pleasant summer! Greetings from Vienna, Sylvia Unger General Manager
for Familiesby Ana from Mexico
Air conditioner terriblePosted Aug 20, 2013 on Hotels.com
Air conditioner did not work , was terrible. And service from front desk was terrible too. Although the size of the room and the amenities were good
for Getaway With Friendsby A verified traveler
Posted Aug 16, 2013 on Hotels.com
for Everyoneby oguz
İt was 39 C and air condition was not workingPosted Aug 14, 2013
Pros: Clean big rooms
Cons: AC has to work durimg summer!
Rooms clean 3-4 km to center, AC is not working aand no action taken bu hotel in August
Jan 19, 2013 by Sylvia
Dear Guest, Thanks for this review, I am very sorry for these technical problems during your stay. Vienna had a heat like never before and unfortunately our air conditioning was overwhelmed. Now it works perfectly again and I hope that you will reserve our hotel on your next Vienna Tripp again. I would be delighted to welcome you again soon! Kind regards, Sylvia Unger General Manager
Recommendedby A verified traveler
Posted Aug 10, 2013 on Hotels.com
for Everyoneby A verified traveler
OK hotelPosted Aug 8, 2013
There was no AC so the room was stuffy (even on the 3rd floor where the wind was blowing).