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Reviews of Austria Trend Hotel Ananas

4 out of 5
Austria Trend Hotel Ananas
Rechte Wienzeile 93-95, Vienna, Vienna

Reviews

8.2

Very Good

Rating 10 - Excellent. 298 out of 997 reviews" "
Rating 8 - Good. 482 out of 997 reviews" "
Rating 6 - Okay. 157 out of 997 reviews" "
Rating 4 - Poor. 41 out of 997 reviews" "
Rating 2 - Terrible. 19 out of 997 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Room was stunning. Best steak ive ever had. Staff was amazing. I highly recommend
Stayed 2 nights in Apr 2024
Response from Hotel Ananas on Apr 18, 2024
Dear Robert, Thank you for your wonderful review! We are delighted to hear that you had a perfect experience at our hotel. It's great to know that you enjoyed the stunning room, the best steak you've ever had, and the amazing service from our staff. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. With best regards, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel spotlessly clean. Spacious well presented rooms. There is building work next to the hotel which is noisy but only during the day. However we were out during the day so it didn't spoil our stay. The convenience to Pilgrimgasse station is well worth tolerating the building work.
Stayed 3 nights in Apr 2024
Response from Hotel Ananas on Apr 18, 2024
Dear Stephanie, thank you for sharing your experience with us. We are delighted to hear that you found our hotel excellent and spotlessly clean, with spacious well-presented rooms. We apologize for any inconvenience caused by the noise from the nearby building work, which is beyond our control but only occurs during the day. We are glad that it did not affect your overall stay. The proximity to Pilgrimgasse station indeed offers great convenience. We hope to welcome you back soon. With best regards, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location to explore the main attractions of Vienna. Hotel was clean, good room facilities and a great place to stay.
Stayed 3 nights in Mar 2024
Response from Hotel Ananas on Apr 3, 2024
Dear Isabelle, Thank you for sharing your positive feedback regarding your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that you found our hotel to be clean, with good room facilities, and in a fantastic location to explore the main attractions of Vienna. It was a pleasure to host you, and we look forward to welcoming you back in the future. With best regards,Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

HELEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no comment
Stayed 3 nights in Mar 2024
Response from Hotel Ananas on Apr 2, 2024
Dear Helen, thank you for taking the time to leave a review. We are delighted to hear that you had a positive experience at Austria Trend Hotel Ananas. Your feedback is truly appreciated. If you have any specific comments or suggestions in the future, please feel free to share them with us. We look forward to welcoming you back soon. With best regards, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Karna, Moraga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff.
Stayed 11 nights in Feb 2024
Response from Hotel Ananas on Mar 11, 2024
Dear Karna,Thank you for taking the time to leave a review of your recent stay at Austria Trend Hotel Ananas. We appreciate your kind words about our helpful staff. Providing exceptional service is our top priority, and we are glad to hear that our team was able to assist you during your time with us. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know.With best regards,Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time at the Austria Trend Hotel Ananas. The staff was extremely accommodating with any needs we had. The room was clean and the shower was excellent. I would come back here in a heart beat.
Stayed 2 nights in Feb 2024
Response from Hotel Ananas on Mar 4, 2024
Dear Mary,Thank you so much for your positive review of your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that you had the best time with us and that our staff was extremely accommodating to your needs. It is also great to know that you found your room clean and the shower excellent. We appreciate your kind words and we would be thrilled to welcome you back in the future.With best regards,Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 3 nights in Feb 2024
Response from Hotel Ananas on Feb 23, 2024
Dear James,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and very close to centre. Good facilities
Stayed 1 night in Jan 2024
Response from Hotel Ananas on Jan 30, 2024
Dear Mr Ahmedthank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Ananas on Feb 12, 2024
Dear Karen,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Loana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, I like this hotel.
Stayed 1 night in Dec 2023
Response from Hotel Ananas on Dec 15, 2023
Dear Loana,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

CLAIRE

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Ananas on Dec 5, 2023
Dear Claire,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2023
Response from Hotel Ananas on Dec 2, 2023
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy
Stayed 2 nights in Nov 2023
Response from Hotel Ananas on Nov 30, 2023
Dear Nicolas,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, easy acces to the Ubahnn station of pilgrimgasse ,the taff was very helpful and friendly
Stayed 3 nights in Nov 2023
Response from Hotel Ananas on Nov 17, 2023
Dear Sarah,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback about the cleanliness of the hotel and of course for the friendliness of the staff as well. We will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

6/10 Okay

Natalya

Stayed 5 nights in Sep 2023
Response from Hotel Ananas on Oct 21, 2023
Dear Mrs. Natlya,thank you very much for your feedback. We appreciate your comments and will share it with our entire team to provide the best possible service to our guests. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Mojgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is 5*****!
In my opinion this is a 5* hotel and NOT 4*. Wonderful room. We will definitely come back.
Stayed 4 nights in Oct 2023
Response from Hotel Ananas on Oct 12, 2023
Dear Mrs. Mojgan,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Kate

Liked: Property conditions & facilities, room comfort
Comfortable hotel close to metro.
Stayed 1 night in Oct 2023
Response from Hotel Ananas on Oct 12, 2023
Dear Mrs. Kate,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Bailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful when we needed something printed, a nice big hotel with recent renovations, rooms were clean. Only issue was that their parking lot was full and appeared to remain full our entire stay. They provided an alternative lot for the same price but we had to walk 10 minutes to it.
Stayed 2 nights in Oct 2023
Response from Hotel Ananas on Oct 7, 2023
Dear Bailey,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. In regards to your comment about the parking situation, we would like to point out that the parking spaces in our underground garage are subject to availability and unfortunately cannot be reserved in advance. We apologize for the inconvienence caused. We would be pleased to welcome you again soon in our hotel.With kind regards,Christian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot and glad it had a bathtub
Stayed 3 nights in Sep 2023
Response from Hotel Ananas on Sep 29, 2023
Dear Mr. Adam,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive score and will most definitely share it with our entire team. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

2/10 Terrible

Ogunniyi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Ananas on Sep 29, 2023
Dear Guest,thank you very much for your feedback. We appreciate your score and will share it with our entire team to provide the best possible service to our guests. In regards to your stay, which did not meet your expectations, we sincerely apologize for the inconvenience caused, and would like to point out that this is absolutely not standard in our hotel and we will most definitely bring this up in our up and coming Executive meeting. I would like to assure you that it is our main objective to exceed our guests expectations and that we continuously strive in meeting this goal. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Manuel

Stayed 3 nights in Sep 2023
Response from Hotel Ananas on Oct 14, 2023
Sehr geehrter Herr Manuel,vielen Dank für Ihr positives Feedback und dass Sie sich die Zeit genommen haben, uns über Ihren Aufenthalt im Austria Trend Hotel Ananas zu berichten. Wir werden Ihre Bewertung selbstverständlich an unser Team kommunizieren und freuen uns, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

10/10 Excellent

Amr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Hotel Ananas on Sep 19, 2023
Dear Mr. Amr,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive score and will most definitely share it with our entire team. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Andrew

Stayed 4 nights in Aug 2023
Response from Hotel Ananas on Sep 12, 2023
Dear Mr. Andrew,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Zdravko, Palos Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good but around the hotel is construction!
Stayed 3 nights in Aug 2023
Response from Hotel Ananas on Sep 12, 2023
Dear Zdravko,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

6/10 Okay

Yew

The housekeeping is terrible. They forget to clean my room and refuse to take responsibility. They forgot to clean something every day. After three days, I decided to ask for a change of room so as not to deal with the housekeeping staff's issue. Hotel Ananas's management should do some internal quality control to ensure that their housekeeping division is doing their job.
Stayed 6 nights in Jul 2023
Response from Hotel Ananas on Aug 15, 2023
Dear Yew,thank you very much for having taken the time to tell us about your recent stay at the Austria Trend Hotel Ananas. We appreciate your feedback and will share it with our entire team. In regards to your comments pertaining housekeeping, we sincerely apologize for the inconvenience caused, and would like to point out that this is absolutely not standard in our hotel and we will most definitely bring this up in our up and coming Executive meeting. I would like to assure you that it is our main objective to exceed our guests expectations and that we continuously strive in meeting this goal. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Bhupendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was reasonably priced, breakfast was good. At a good location and overall good ambience.
Stayed 1 night in Jun 2023
Response from Hotel Ananas on Jun 10, 2023
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Wolfgang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Not sure why house keeping opened our hotel room door every morning at 8 am ?? They must've known we are still there. That was kinda strange.
Stayed 2 nights in Apr 2023
Response from Hotel Ananas on Apr 24, 2023
Dear Mr. Wolfgang,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Christopher John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within easy walking distance of the underground. Helpful staff and great breakfast.
Stayed 3 nights in Mar 2023
Response from Hotel Ananas on Mar 8, 2023
Dear Mr. Christopher John,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Dzintars, Prague

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel itself is good, just be aware that at the moment there are construction works going on. As soundproofing is not well, you would here what is going on on the street. As well room service cleaning on Saturday starts really early and is laud and disturbing to sleep still if that happens in the rooms nearby.
Stayed 2 nights in Feb 2023
Response from Hotel Ananas on Feb 14, 2023
Dear Guest,Thank you for taking the time to tell us about your stay at the Austria Trend Hotel Ananas. We are very happy about your positive feedback and will of course communicate this to our entire team. We would also like to thank you for the points of criticism that have been expressed and will address them at the next Executive Meeting. Your input will continue to motivate us in our efforts to ensure our guests have the best possible stay with us. We look forward to welcoming you back to our hotel soon.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas team

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Hotel Ananas on Feb 14, 2023
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Maria Susana

Stayed 2 nights in Dec 2022
Response from Hotel Ananas on Jan 5, 2023
Dear Mrs Maria,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive score and will most definitely share it with our entire team. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Keiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Hotel Ananas on Dec 2, 2022
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Klaudia

Stayed 1 night in Sep 2022

8/10 Good

Rex

Stayed 1 night in Sep 2022
Response from Hotel Ananas on Sep 30, 2022
Dear Herr Rex,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Andriy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great, service, room and parking.
Stayed 2 nights in Aug 2022
Response from Hotel Ananas on Aug 23, 2022
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Aiman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2022
Response from Hotel Ananas on Aug 23, 2022
Dear Guest,thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

2/10 Terrible

Aida

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible location of hotel. Construction around hotel no access. We were driving an hour around streets since everything it’s one way we could not find it. If we didn’t stop the men to ask for Hotel we would turn around and go. Gentlemen at the reception area provided horrible service he had attitude I would not recommend this hotel. We were given key to our room that was occupied who are almost attacked by people sleeping in the bed.
Stayed 1 night in Aug 2022
Response from Hotel Ananas on Aug 21, 2022
Dear Guest,thank you very much for having taken the time to express your opinion during your recent stay at the Austria Trend Hotel Ananas. In regards to your stay, which did not meet your expectations, we sincerely apologize for the inconvenience caused, and would like to point out that this is absolutely not standard in our hotel and we will most definitely bring this up in our up and coming Executive meeting. I would like to assure you that it is our main objective to exceed our guests expectations and that we continuously strive in meeting this goal. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future.With best regardsChristian Reitbauer and your Austria Trend Hotel Ananas Team

2/10 Terrible

Abdulelah

Stayed 4 nights in Jul 2022
Response from Hotel Ananas on Aug 8, 2022
Dear Guest, thank you very much for your feedback. We appreciate your score and will share it with our entire team to provide the best possible service to our guests. In regards to your stay, which did not meet your expectations, we sincerely apologize for the inconvenience caused, and would like to point out that this is absolutely not standard in our hotel and we will most definitely bring this up in our up and coming Executive meeting. I would like to assure you that it is our main objective to exceed our guests expectations and that we continuously strive in meeting this goal. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Maja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Very clean hotel, nice staff, great location and valuable for the price.
Stayed 1 night in Jul 2020
Response from Christian Reitbauer on Aug 29, 2020
Dear Mrs. Maja, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good staffs
Location a little far from most attractions but conveniently located beside a underground metro station and shops. Staffs are very friendly and helpful
Stayed 3 nights in Feb 2020
Response from Christian Reitbauer on Feb 26, 2020
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Verified traveler

Liked: Cleanliness
The staff was very friendly. Rooms were nice. Also loved the bar.
Stayed 9 nights in Feb 2020
Response from Christian Reitbauer on Feb 25, 2020
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Christian Reitbauer on Feb 25, 2020
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive score and will most definitely share it with our entire team. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. I feel very comfortable!
Stayed 1 night in Feb 2020
Response from Christian Reitbauer on Feb 17, 2020
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, breakfast was amazing and tasty, the hotel is near shopping malls, and everything is close enough 10-20 min of the walk so that you won't need to use taxi or any other transportation.
Stayed 1 night in Jan 2020
Response from Christian Reitbauer on Jan 31, 2020
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for us. Check-in wasn't the most pleasant. The young staff were extremely friendly. We were unfortunate to have an older gentleman checking us in and it appeared to be an inconvenience for him. Food great and drink not overpriced. Will definitely be staying here again.
Stayed 1 night in Jan 2020
Response from Christian Reitbauer on Jan 7, 2020
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

10/10 Excellent

Georges, Lebanon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and renovated rooms, excellent service , good breakfast. Close to the station. Highly recommended.
Stayed 3 nights in Jan 2020
Response from Christian Reitbauer on Jan 7, 2020
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent size room with fridge and a few English news channels. Bathroom no amenities . Location good enough, near metro and cafes. V nice bar for an evening tipple
Stayed 3 nights in Dec 2019
Response from Christian Reitbauer on Jan 7, 2020
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive feedback and will most definitely share it with our entire team. Your comments will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is packed all time. To get an elevator you need to wait for long time. It is not great located.
Stayed 1 night in Jan 2020
Response from Christian Reitbauer on Jan 7, 2020
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We appreciate your feedback and will share it with our entire team in order to provide the best possible service to our guests. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

8/10 Good

Carlos Andres

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Christian Reitbauer on Jan 2, 2020
Dear Guest, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are delighted about your positive score and will most definitely share it with our entire team. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Too far from the attraction, breakfast was not great. They charge one euro for hard boil egg. the waiter had attitude
Stayed 2 nights in Dec 2019
Response from Christian Reitbauer on Dec 30, 2019
Dear Guest, thank you very much for your feedback. We appreciate your comments and will share it with our entire team to provide the best possible service to our guests. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team