Exterior

Reviews of Courtyard Vienna Prater/Messe

4 out of 5
Courtyard Vienna Prater/Messe
Trabrennstrasse 4, Vienna, Vienna

Reviews

8.8

Excellent

Rating 10 - Excellent. 354 out of 668 reviews" "
Rating 8 - Good. 251 out of 668 reviews" "
Rating 6 - Okay. 36 out of 668 reviews" "
Rating 4 - Poor. 17 out of 668 reviews" "
Rating 2 - Terrible. 10 out of 668 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oleksandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is really nice, location wise and room was good aswell, staff service was amazing they were very friendly i would totally recommend.
Stayed 1 night in Feb 2024
Response from Courtyard by Marriott Wien Prater/Messe Team on Feb 16, 2024
Dear Guest,Thank you very much for your stay in our hotel and your great feedback.We hope to welcome you back soon and remain with best regards from Vienna,

10/10 Excellent

NEBOJSA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, friendly employees
Stayed 1 night in Jan 2024
Response from Courtyard by Marriott Wien Prater/Messe on Feb 14, 2024
Dear Guest,thank you for your stay and for your great feedback.We would be glad to welcome you again in Vienna.kind regards

2/10 Terrible

Adriana, Huntington Beach

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst experience ever. Where to start? We are two elderly people checking our bucket list. Vienna was on our list. I got a reservation via Expedia.com. Once arrived there we got greeted with a grin. The room was mediocre, at best ( no bag on the trash can, only one little sope in the bathroom, a small refrigerator with tons of ice buildup, and the list goes on ( any American two-star motel will beat that) We were offered breakfast for 60 euros, but we decided to refuse after seeing the poor quality of the room. The cherry on top of our cake was 32 euros for the overnight parking.
Stayed 1 night in Jan 2024
Response from Your Courtyard by Marriott Team on Jan 22, 2024
Dear Guest,First of all we would like to thank you for choosing the Courtyard by Marriott Vienna Prater/Messe and also for taking your time to share your feedback with us!We are very sorry to read that you were not satisfied with your stay in our house.We would have been very happy to do our best to improve your stay with us, but sadly we didn’t knew about it during your time hereRegarding the breakfast and parking costs, they are both clearly noted on the Expedia website. Guests are free to use these additional services. I hope we find the opportunity to welcome you back again to improve your recent experience with us!Best regards from Vienna

10/10 Excellent

MUHAMED KALEEL

Stayed 2 nights in Jan 2024
Response from Courtyard by Marriott Wien Prater/Messe Team on Jan 22, 2024
Dear Guest,thank you for your great feedback.We would be glad to welcome you again.kind regards

10/10 Excellent

Sandra Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean. Thw staff was very helfpul and professional
Stayed 1 night in Dec 2023
Response from Courtyard by Marriott Wien Prater/Messe Team on Jan 9, 2024
Dear Guest,Thank you for your feedback and your stay with us.We are very happy about your positive words and hope to welcome you back soon.With kind regards from Vienna,

10/10 Excellent

Jean

Traveled with partner
Liked: Amenities
Really relaxing hotel …. When staying in colder weather we just need some sort of roof canopy outside where we can enjoy our bottle of wine & slimline cigars ….food last night was delish …..prawn pasta for me & beefy burgers Etc …for my partner
Stayed 2 nights in Dec 2023
Response from Courtyard by Marriott Vienna Prater/Messe on Jan 5, 2024
Dear Guest,We are very happy to hear that you were fully satisfied with the amenities and that you have enjoyed your stay in Vienna. We would be very glad we can welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

10/10 Excellent

sumita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jan 31, 2024
Dear Guest,thank you for your great feedback.We would be glad to welcome you soon again in Vienna.kind regards

8/10 Good

Jean

Very relaxed atmosphere ..polite staff ….albeit pass cards never worked ….may I suggest although supportive to health hazards re no smoking areas ……in England we have covered areas outside restaurants pubs etc where smokers can relax & enjoy their meal drinks cigarettes or cigars …
Stayed 2 nights in Dec 2023
Response from Your Courtyard by Marriott Team on Jan 2, 2024
Dear Guest, Many thanks for the kind words, and also for the recomendationsBest regards

10/10 Excellent

Tarek, Istanbul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Courtyard by Marriott Wien Prater/Messe on Dec 26, 2023
Dear Guest,We would like to thank you very much for your feedback and are happy to hear that you have enjoyed your stay with us. We hope to be able to welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
No value for money
Bed was uncomfortable Minimal facilities - no robes, slippers, shower caps, mini fridge and toiletries Felt cheap and 2 star at best. Lobby was nice and modern and it ends there, no usb ports in the room and ugly dirty carpet. Also pushy guests will force you to be naked in the sauna and shout and call you disgusting if you refuse and do not conform to cultural norms.
Stayed 2 nights in Dec 2023
Response from Courtyard by Marriott Wien Prater/Messe on Dec 10, 2023
Dear Guest,First and foremost, we would like to thank you for choosing the Courtyard by Marriott Vienna Prater/Messe for your stay and also for taking your valuable time to provide an insight on your experience. It saddens us that you have not fully enjoyed your stay and we would like to use your feedback to improve our service.We provide all amenities like bathrobe and slippers upon request, my colleagues from Housekeeping would have gladly brought it up to your room! Regarding the incident in the sauna area, it is true that it is an Austrian norm to use the sauna textile-free, however we as a hotel do not request our guests to use the sauna without clothing. We are very sorry that you had an uncomfortable experience with another guest and we would like to apologise on behalf of that. Unfortunately, we cannot control happenings with other guests staying in the hotel. We will definitely put a focus on explaining the rules and regulations in the fitness area for the future!We hope that you would give us another chance to prove our hospitality to you and we would like to welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

10/10 Excellent

Sharon

Stayed 1 night in Nov 2023
Response from Courtyard by Marriott Wien Prater/Messe on Dec 10, 2023
Dear Guest,We would like to thank you very much for your review and we are happy that you have enjoyed your stay with us. We hope to be able to welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

8/10 Good

Anthony, Pismo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Nice get away
Stayed 7 nights in Oct 2023
Response from Courtyard by Marriott Vienna Prater/Messe on Nov 2, 2023
Dear guest,We would like to thank you for choosing the Courtyard by Marriott Vienna Prater/Messe and also for your nice review!We are happy that you have enjoyed your stay and that everything was to your satisfaction!We would like to welcome you back soon again.Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 3 nights in Oct 2023
Response from Team Courtyard by Marriott Wien Prater/Messe on Nov 2, 2023
Dear Guest,We would like to thank you for taking your time to share your feedback. It is always great to hear that our guests are happy with their stay and that we were able to provide an excellent service for you. We would gladly like to welcome you back soon to Vienna!kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Courtyard by Marriott Wien Prater/Messe Team on Oct 31, 2023
Dear Guest,We would like to thank you for choosing our hotel and also for taking your time to share your feedback.It is always great to hear that our guests are happy with their stay and that we were able to provide an excellent service for you. kind regardsCourtyard by Marriott Wien Prater/Messe Team

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility. Great staff! Beautiful city!?
Stayed 1 night in Oct 2023
Response from Your Courtyard by Marriott Wien Prater/Messe Team on Oct 27, 2023
Many thanks for the kind words!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andrew
Basicly nice, frontdesk sometimes friendlier,but still ok. Hotel quality its very nice
Stayed 1 night in Oct 2023
Response from Your Courtyard by Marriott Wien Prater/Messe Team on Oct 24, 2023
Thank you!

6/10 Okay

mehdi, derraz el

Liked: Cleanliness, staff & service
Honestly not my favorite stay. I should have stayed at other hotels that offer more for the price. The room was mediocre at best. The mattress was very thin and extremely uncomfortable. The vent made a loud noise (sounded like the fan was rubbing against something), and was not blowing cold air despite having the thermostat all the way down. Despite hot room and uncomfortable mattress, it was quiet at night with the window open. Overall I personally would not be staying here in the future just because there are much better options out there.
Stayed 2 nights in Oct 2023
Response from Courtyard by Marriott Vienna Prater/Messe on Oct 22, 2023
Dear Guest,We would like to thank you for choosing Courtyard by Marriott Vienna Prater/Messe and also for taking your time to share your feedback.It is sad to hear that your stay did not meet your expectations and we sincerely apologise for it.We would like ensure that all aspects of your feedback will be passed to associated departments. We would gladly like to inform you that we have already set a date for the exchange of the mattresses in our hotel, hence we hope that this issue will not occur during your next stay!We would have been glad to assist with any inconvenience and send our technician to eliminate the problem with the AC during your stay. Please do not hesitate to inform the Front Desk about any issues at any time!Nevertherless, we look forward to reinstate our reputation and welcome you at our property again!Additionally, we are happy to receive compliments regarding our location and we are thankful for your honest feedback!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

10/10 Excellent

Jenn

Stayed 1 night in Sep 2023
Response from Your Courtyard by Marriott Wien Prater/Messe Team on Oct 14, 2023
Herzlichen Dank!

10/10 Excellent

Bozica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting and unique architectural area with lots of green and well taken care of.Nothing to dislike, would stay there again for sure!
Stayed 1 night in Sep 2023
Response from Your Courtyard by Marriott Wien Prater/Messe Team on Sep 24, 2023
Many thanks for the kind words!

8/10 Good

Rashmi

Stayed 1 night in Sep 2023
Response from Courtyard by Marriott Wien Prater/Messe on Sep 19, 2023
Dear Guest,we would like to thank you very much for choosing the Courtyard by Marriott Wien Prater/Messe for your stay and also for taking time to share your impressions with us. We are very happy that you have been satisfied with your stay and that you enjoyed your time with us. We hope to be able to welcome you back soon again!Best regards,The Courtyard by Marriott Wien Prater/Messe Team

10/10 Excellent

Wannie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location , location, close to convention center and close to U Bahn, close to Prater where there are restaurants , walking distance from Marriott, grocery store Billa close to Marriott
Stayed 6 nights in Sep 2023
Response from Courtyard by Marriott Wien Prater/Messe on Sep 18, 2023
Dear Guest,We are very happy to hear that you have enjoyed your stay with us at the Courtyard by Marriott Wien Prater/Messe. It is great to hear that you liked the location of the hotel!We would hope to be able to welcome you back soon again!Best regards,The Courtyard by Marriott Wien Prater/Messe Team

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a lot of space for 3 adults, which was welcome. I thought the fitness room was excellent and nice that it is open 24/7. The rooms were very clean and the location very convenient, even though we were travelling for recreation. It only took 20-25min by train to get to most tourist destinations!
Stayed 2 nights in Sep 2023
Response from Courtyard by Marriott Wien Prater/Messe on Sep 16, 2023
Dear Guest,We are very happy that you have chosen to stay at the Courtyad by Marriott Wien Prater/Messe and that you have been very satisfied with your stay.We are glad that you liked the room and that the fitness center was to your satisfaction.We hope to be able to welcome you back soon again!Best regards,The Courtyard by Marriott Wien Prater/Messe Team

6/10 Okay

Thanh Thi

Stayed 3 nights in May 2023
Response from Your Courtyard by Marriott Wien Prater/Messe Team on Sep 9, 2023
Thank you for your reviewBest regards

10/10 Excellent

Marius, PRINCE ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Your Courtyard by Marriott Wien Prater/Messe Team on Sep 6, 2023
Many thanks for the kind reviewYour Courtyard by Marriot Vienna Prater/Messe Team

2/10 Terrible

Gooly

Disliked: Staff & service, amenities, property conditions & facilities
Rude staff and management, old and run down rooms, no heating as they are cheap and want to save money while charging through the roof. Avoid and go elsewhere.
Stayed 1 night in Aug 2023
Response from Your Courtyard by Marriott Wien Prater/Messe Team on Aug 12, 2023
Dear Guest, Thank you for your recent stay in Courtyard by Marriott Wien Prater Messe and also for taking the time for your reviewI am sorry that your read that expectations were not fulfilled during your last stay. We understand your concerns about not having Heating in the Room during Summer time, but cannot agree with the reason that you mentioned. We proudly participate in the Green Hotels initiative which, under many other things, helps prevent Global Warming and promotes the prevention of an unnecessarily waste of energy, material waste and extra heat to the ambient. Listening to your concern we tried to provide solutions, which were all denied from your part.We still hope we find the opportunity to welcome you back again.Best regards,Your Courtyard by Marriott Wien Prater/Messe Team

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great staff
We stayed here for one night, having returned from Budapest to catch our flight back to Asia. It looked like good value and was near Leopoldstadt, which we hadn't yet explored. It was clean, comfortable and had great staff. Neighbourhood was not that exciting but was nice and quiet and everything you need. Restaurant was on the pricey side, especially for breakfast, but there are other restaurants nearby and a great bakery down the street. Would have appreciated a better coffee option in the room (was just instant).
Stayed 1 night in Aug 2023
Response from Courtyard by Marriott Wien Prater/Messe on Aug 10, 2023
Dear Guest,We would like to thank you very much for your detailed review on our hotel. We are delighted that you have enjoyed your stay with us and that you were satisfied with all the amenities and the location. We will definitely forward your feedback regarding the coffee options in the room!We hope to be able to welcome you back soon again!Best regards,The Courtyard by Marriott Wien Prater/Messe Team

10/10 Excellent

Brendan

Stayed 1 night in Jul 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jul 30, 2023
Dear Guest,We are very thankful that you have chosen to stay at the Courtyard by Marriott Wien Prater/Messe and also that you have taken your time to share your impressions with us. We are glad to hear that you have enjoyed your stay and that you were fully satisfied with our offers.We would like to welcome you back soon again!Best regards,The Courtyard by Marriott Wien Prater/Messe Team

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great, room was clean, very friendly staff. The only issue is that it is a bit of a drive or ride by train to the old town and tourist spots. Highly recommended
Response from Courtyard by Marriott Wien Prater/Messe on Jul 26, 2023
Dear Guest,Thank you very much for choosing our hotel for your stay and also for your lovely feedback! We are more than happy to hear that you have enjoyed your stay and we will pass on your kind words to the entire team.We would gladly like to welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the courtyard in vienna. Hotel is a little out from the city centre but this was no problem as the city is big and you’ll need to use public transport if you want to see all the sights anyway. Very well equipped gym, much better than standard hotel gyms. Room was large, clean and had everything you need. Would highly recommend.
Stayed 3 nights in Jul 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jul 23, 2023
Dear Guest,We are more than happy to see your review you have left. It is great that you have enjoyed your stay and that you were fully satisfied with the amenities of our hotel. We would like to sincerely thank you for also sharing these impressions with us and we will pass it on to the entire team! We would love to welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

10/10 Excellent

V, RALEIGH

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Jul 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jul 25, 2023
Dear Guest,Thank you very much for providing your review on your stay at the Courtyard by Marriott Vienna Prater/Messe. We are very happy to hear that you have enjoyed your stay and we would like to welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

10/10 Excellent

IRENA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jul 20, 2023
Sehr geehrter Gast,Wir möchten uns bedanken, dass Sie sich für das Courtyard by Marriott Wien Prater/Messe entschieden haben und auch, dass Sie Ihre Eindrücke hier mit uns teilen. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und würden Sie gerne bald wieder bei uns begrüßen!Mit freundlichen GrüßenIhr Courtyard by Marriott Wien Prater/Messe Team

6/10 Okay

YOUNGSUK, ROCHESTER

Goo location for Vien Messe
Stayed 5 nights in Jun 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jun 25, 2023
Dear Guest,We would like to thank you for choosing the Courtyard by Marriott Wien Prater/Messe for your stay and also for taking time to share your impressions with us. Unfortunately, you were not entirely satisfied with your stay and we would love to know more details about your time with us!We would be very happy if we would be able to welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

8/10 Good

Bassam

Stayed 1 night in Jun 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jun 26, 2023
Dear Guest,We would like to thank you very much for choosing the Courtyard by Marriott Vienna Prater/Messe for your stay and also for taking time to share your impressions with us. We are happy to hear that you were satisfied with your stay and that you liked our hotel!We would like to welcome you back soon again.Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

10/10 Excellent

Susan

Stayed 1 night in Jun 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jul 9, 2023
Dear Guest,We would like to thank you for choosing the Courtyard by Marriott Vienna Prater/Messe and also for taking time to share your impressions with us. We are very happy that you have enjoyed your stay and we would love to welcome you back soon again!Best regards,The Courtyard by Marriott Wien Prater/Messe Team

8/10 Good

Taylor

Stayed 1 night in Jun 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jul 9, 2023
Dear Guest,We would like to thank you for choosing the Courtyard by Marriott Vienna Prater/Messe and also for taking time to share your impressions with us. We are very happy that you have enjoyed your stay and we would love to welcome you back soon again!Best regards,The Courtyard by Marriott Wien Prater/Messe Team

10/10 Excellent

Rob

Stayed 3 nights in Jun 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jun 16, 2023
Dear Guest,Thank you very much for choosing the Courtyard by Marriott Wien Prater/Messe for you stay and also for taking time to share your impressions with us. We are very happy that you have enjoyed your stay and we would like to welcome you back soon again!Best regards,The Courtyard by Marriott Wien Prater/Messe Team

10/10 Excellent

Radames

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jun 13, 2023
Dear Guest,We would like to thank you for choosing to stay at our hotel and also for taking time to share your impressions with us. We are very happy that you have enjoyed your stay and that you were absolutely satisfied with our hotel.We hope to be able to welcome you back soon again!Best regards,The Courtyard by Marriott Wien Prater/Messe Team

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast buffet!
Stayed 5 nights in Jun 2023
Response from Courtyard by Marriott Wien Prater/Messe on Jun 13, 2023
Dear Guest,We thank you very much for choosing the Courtyard by Marriott Vienna Prater/Messe for your stay and also for taking time to share your feedback with us. We are very happy to hear that you have enjoyed your stay and also that you liked our breakfast buffet. We will definitely forward your feedback to the entire team!We hope to be able to welcome you back soon again!Best regards,The Courtyard by Marriott Wien Prater/Messe Team

4/10 Poor

Linda

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Not very welcoming or helpful attitude at check in
Stayed 1 night in May 2023
Response from The Courtyard by Marriott Team on May 29, 2023
Dear Guest!We would like to thank you for choosing the Courtyard by Marriott Vienna Prater/Messe and also for taking your time to share your feedback. We sincerely apologize for the inconvenience you have experienced during check-in.Please be assured that it was not our intention to make you feel unwelcomed. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. We would be delighted if you would give us another chance to convince you of our hospitality!

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2023
Response from Courtyard by Marriott Wien Prater/Messe on May 27, 2023
Dear Guest,We are more than happy that you have chosen to stay at the Courtyard by Marriott Wien Prater/Messe and we would like to thank you very much for your feedback. We are glad to hear that you have enjoyed your stay and we would love to welcome you back soon again!Best regards,The Courtyard by Marriott Wien Prater/Messe Team

8/10 Good

Siu Cho

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location right next to UBahn (U2 line), yet by chance very windy location [rainy days in May and not possible to use an umbrella]. Staff are nice and cheerful, with minor improvement area on support around taxi order: better if we can have car plate number instead of test with each driver.
Stayed 3 nights in May 2023
Response from Your Courtyard Wien Prater/Messe Team on May 20, 2023
Thank you very much for your valuable feedback Mr. Chiou.

10/10 Excellent

Richard, Grapevine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2023
Response from Courtyard by Marriott Wien Prater/Messe on May 7, 2023
Dear Guest,We would like to thank you very much for staying with us at the Courtyard by Marriott Vienna Prater/Messe and also for taking time to share your feedback here. We are very happy that you have enjoyed your stay and that you liked the location of the hotel.We would like to welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

10/10 Excellent

William

Stayed 2 nights in Apr 2023
Response from Your Courtyard Wien Prater/Messe Team on Apr 29, 2023
Dear Mr. wise,thank ypou very much for your kind feedback. It was a pleasure having you with us.Bets regards

6/10 Okay

Ted, Shanghai

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
the staff at the front desk wasn't friendly
Stayed 1 night in Apr 2023
Response from Courtyard by Marriott Wien Prater/Messe on Apr 3, 2023
Dear Guest,Thank you for choosing the Courtyard by Marriott Vienna Prater/Messe for your stay and also for taking time to share your impressons with us. It saddens us to hear that you have not been satisfied with your stay. We are very sorry that you have received a feeling of unfriendliness at the reception and we would like to ensure you that all of our colleagues are trying their best every day to provide the best possible service to all our guests.We would be very happy if you would give us another chance to prove our hospitality to you and we would like to welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from The Courtyard by Marriott Vienna Prater/Messe Team on Mar 28, 2023
Dear Guest,We thank you very much for your feedback, we are very happy that you have enjoyed your stay with us!We hope to be able to welcome you back soon to Vienna.Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and very cosy and comfortable
The hotel. Location is amazing near to the metro station and a very big park in the neighborhood.
Stayed 4 nights in Mar 2023
Response from The Courtyard by Marriott Wien Prater/Messe Team on Mar 24, 2023
Dear guest!We would like to thank you for your kind words. It is always great to hear that our guests are happy with their stay and that we were able to provide a good service for you. We would gladly like to welcome you back soon to Vienna!

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property and the location of this hotel. The only thing I don’t like from the property is the paint of the bedroom, it looks old and gloomy! This property is surrounded by a beautiful architectural building, I wish they would improve the atmosphere of the bedroom. Otherwise, everything is perfect!
Response from Courtyard by Marriott Wien Prater/Messe on Jan 21, 2023
Dear Guest,We are very happy to hear that you have enjoyed your stay at our hotel very much! We will definitely take your feedback regarding the bedroom design into consideration and share it with the hotel management. We are glad that you like the location as well as the rest of our property!We hope to be able to welcome you back soon again.Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

4/10 Poor

Iksun

Disliked: Cleanliness, property conditions & facilities, room comfort
No cost effectiveness. Expensive. Paid for parking separetely. Nothing to do around hotel. Late cleaning
Stayed 1 night in Dec 2022
Response from Courtyard by Marriott Wien Prater/Messe on Dec 31, 2022
Dear Guest,Thank you very much for choosing the Courtyard by Marriott Vienna Prater/Messe for your stay and also for taking time to share your impressions with us. We are sad to hear that you were not fully satisfied with your stay. We would like to mention that all our prices are displayed transparently on our website and third-party booking channels and also that the parking price is stated clearly upon entering the garage. Our hotel is located in a business area, however the Prater park is just in the vicinity. You are also able to reach the city center conveniently with the metro in about 15 minutes! Thank you for providing the feedback regarding the cleaning service, we will forward it to our housekeeping department!We would appreciate if you would give us another chance to prove our hospitality to you and we would like to welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

8/10 Good

gerry

Liked: Cleanliness, property conditions & facilities
Well located, 2 min walk to u-bahn. downntown is but 10 min u-bahn ride. the sad part of the hotel is that upon entering, one sees no one. it feels abandoned even though there are guests. the reception desk, restaurant , bars are at the other end of entrance hall, so does not give a welcome feel.,
Stayed 7 nights in Dec 2022
Response from Courtyard by Marriott Wien Prater/Messe on Dec 31, 2022
Dear Guest,We are very happy that you chose the Courtyard by Marriott Vienna Prater/Messe for your stay and also that you took your time to share your impressions with us. Unfortunately, you did not fully enjoy your stay with us. We will pass your feedback to the management and we hope that you will give us another chance and visit us soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was concerned it was far from the tourist attractions. Then, I learned you can take the metro (right outside the hotel) to them AND the train station. Hotel itself is very nice and clean. Staff is very friendly
Response from Courtyard by Marriott Wien Prater/Messe on Dec 26, 2022
Dear Guest,We would like to thank you very much for choosing the Courtyard by Marriott Vienna Prater/Messe for your stay and also for taking time to share your impressions with us! We are very happy to hear that your stay was to your satisfaction and that the location and the hotel itself were to your liking.We would be very happy to welcome you back soon again!Best regards,The Courtyard by Marriott Vienna Prater/Messe Team