Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from UK
Nice stayPosted Dec 15, 2013
Pros: Room: great size, sufficient facilities, clean and tidy.
Cons: Ensure toilet paper, tissues and minibar are replenished each day, so I don't need to ask for them at the reception each day.
Location: State Opera House. Shopping/High Street Nearby. Trams and buses. Karlsplatz underground. Secession building.
Great room! I stayed more than 4 days, so I didn't expect my room to be cleaned everyday, but they did. The cleaners didn't replenish everything, but it was fine, as it was easy just to ask the receptionist for anything that I required. The receptionist were extremely kind. The reception area is quite small and there is usually only one receptionist there (but, the reception is open 24 hours!). The hotel is easy to miss as it is on a small street off the main road. There are a few steps before you can access the lift, and the lift is extremely small (it says it can only fit 3 people max). The hotel location is superb - next to the Opera House and Karlsplatz underground station exit. I would definitely recommend this hotel to others.
for Everyoneby JC from Singapore
One of the bestPosted Oct 29, 2013
Convenient and accessible. Near cafe, restaurants and supermarket. Within walking distance to opera house. Cool!
for Everyoneby A verified traveler
Close to centrePosted Oct 21, 2013
Staff are accommodating/ helpful. It would be good to have parking voucher or deal with the parking garage across as the parking is very expensive.
for Everyoneby Gomsuni from Sydney
Excellent!Posted Oct 20, 2013
Pros: Location, service, everything!
Cons: elevator :( a bit small
The room was big and very warm, everything was perfect! all the staff there were very efficient, kind, helpful and warm. We stayed there for our honeymoon and will stay there if we go back to Vienna.
for Familiesby Katrina from from Dubai, UAE
Great location.Posted Oct 19, 2013
Pros: Location. Space for our family of five between two rooms. Price.
Cons: We were completely satisfied.
Location: Wonderful location with access to Karlsplatz underground station with easy access to entire city. Across from Opera House. Plenty of restaurants.
We have three kids and had two suites. Plenty of room between the "connecting" rooms.
for Familiesby toad from overseas
Excellent and stylish apartmentPosted Aug 19, 2013 on Hotels.com
This was a great apartment and met all our needs. Very nice bathroom and kitchen. Good location nice air con. Good value. Excellent staff - very nice all round.
for Familiesby Pholanhsu from Japan
Best locationPosted Jul 23, 2013 on Hotels.com
We stayed this hotel around a week. Hotel is very close to Opera house and it's so comfortable to go anywhere in Vienna. I would like to stay this hotel again if I have my next opportunity to visit Vienna again!!
for Business Travelersby A verified traveler from Port Harcourt, Nigeria
very close to my conference venuePosted Jul 11, 2013 on Hotels.com
I had a wonderful stay, everything was superb.
for Everyoneby A verified traveler
GREAT VALUE, LOCATION & FIRST CLASS STAFF!!Posted Jun 26, 2013
STAFF WERE BEYOND HELPFUL. THEIR ENGLISH WAS FANTASTIC AND THEY WERE GREAT. WE ARRIVED AROUND 9AM AND THE ROOM WAS NOT READY BUT THEY LOCKED AWAY OUR LUGGAGE AND ADVISED US OF WAYS TO MAKE THE MOST OF OUR MORNING IN VIENNA UNTIL THE ROOM WAS READY. ROOM INTERIOR WAS A LITTLE DATED/WORN BUT IT WAS VERY QUIET AND SUPER DARK WHICH ALLOWED FOR A GREAT SLEEP. LOCATION WAS SUPERB, CLOSE TO ALL DOWNTOWN AREAS, FOR THOSE THAT ENJOY STARBUCKS AND MCDONALDS THERE ARE LOCATIONS 30 SECONDS AWAY FROM THE HOTEL. GOOD VALUE AND WOULD DEFINTELY RECOMMEND!
for Everyoneby sue from uk
Fantastic location.Posted Apr 10, 2013
Main selling point is a fantastic central location, within walking distance of all the sights and 2 minutes from the opera house. Easy even for us with limited mobility. Taxi rank at end of the street. Plenty of eating places around and supermarket over road. Limited kitchen equipment for self catering. Wish we had discovered the market at the beginning of our stay! Good base for independent traveller to explore from.