We arrived early, so our luggage was put in storage (& thankfully they brought it up for us, once the room was ready, while we were still out), but an odd thing occurred before heading out exploring. Another couple came down & I believe a plumbing problem had not been resolved & the way the front desk clerk handled it was rather passive/aggressive, then she looked @ me & rolled her eyes. I thought that wasn't very professional. Otherwise, our stay was uneventful. The room was good sized w/basically a glass wall overlooking the gallery across the street. The bed was too firm, but most are in Europe compared to the US .The walk to St. Stephen's Cathedral was 2 very short blocks away. There's beautiful glass work to the left when you first come in, that divides the lobby & breakfast area. There's a decent choice of food for breakfast.