Ratings based on 103 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby Jodi from New Jersey
Beautiful hotel, central locationPosted Aug 27, 2013
We were pleasantly surprised at how beautiful the hotel was. While it was not inexpensive, it was much less expensive than some of the other large hotels that I looked at, so I was not sure what to expect. It was very grand, but also very friendly and hospitable. We were able to walk to the food market and the museum area in a few short minutes and also catch the subway just a few minutes walk from the hotel. We would definitely recommend this to any friends going to Vienna.
for Everyoneby Gustave from NYC, USA.
the hotel is overpriced and offerred nothing out oPosted Aug 22, 2013
Cons: A more friendly atmosphere. A single complementary bottle of water ??? At the cost of my stay I would have expected just a little more personal thoug
Location: the location was in the midst of all the sights and shopping. very good.
The hotel was extremely overpriced and void if any relaxing comfort. I would NEVER recommend this Hotel to any of my acquaintences .
Recommendedby Stuart from Los Angeles, CA
Great SpotPosted Aug 9, 2013 on Hotels.com
Very friendly staff and a nice room.
Recommendedby A verified traveler
Posted Aug 7, 2013 on Hotels.com
Beautiful hotel in a prime location. Walkable to everything in the old town area. 5 stars all around!
for Everyoneby Travelboy
Another Excellent stay due to wonderful staffPosted Aug 6, 2013
Pros: Everything including the best hot chocolate in Vienna
Cons: Larger TV in the bedrooms as majority of todays hotels have
Location: Perfect location for inner ring and all the major sites
After not having stayed for 9 years I was so suprised to be welcomed back as an old friend. Truly excellent. My favourite hotel in Europe.
for Everyoneby adam from canada
Elegant hotel & great locationPosted Jul 30, 2013
Cons: King size beds would be nice.
Location: Everything is close by.
This is exactly the hotel you imagine when you think Vienna. The room was extremely well appointed. The staff are very helpful, polite and professional. The location of the hotel is also perfect. It is steps away from the Opera House and all the other other sites, including shopping are also within walking distance. I just visited Prague, Vienna & Berlin and stayed in 5 star hotels in every city. The Grand Hotel Vienna was by far the best. It truly lives up to the 5 star rating.
for Everyoneby Alexandra
Excellent service, location and comfort levelPosted Jul 28, 2013
Very enjoyable experience for a romantic vacation.
Recommendedby Jon from Connecticut Shoreline
Classic Wiener LuxuryPosted Jul 22, 2013 on Hotels.com
We spent one night at the GHW. The rooms are beautiful and quiet. The superior room we had was not particularly large, but fully adequate. The staff is very attentive, if formal. But heck - it's Vienna.
for Everyoneby Stellina from Naples, Florida
Excellent Hotel in prime locationPosted Jul 21, 2013
Pros: It has all the comforts my husband and I like when traveling: clean and elegant ambiance and rooms, professional and attentive staff, SPA is a plus.
Location: Try "Demel", best bakery and cafe' in town according to locals. We discovered "Meierei" im Stadtpark, a fabulous restaurant by the hotel. A true gem.
We chose a hotel in the Ring area so we could be close to the historical sections of the city.
for Everyoneby A verified traveler
Three nights in ViennaPosted Jul 16, 2013
Pros: The location is perfect.
Cons: Attention to detail, service and cleanliness.
Location: The State Opera House and anything you would like to do within the city ring.
The staff upon check-in and check-out were very pleasant and attentive. Everything in between those events lacked the same effort. Our bathroom appeared to be clean on first glance but as you got closer, there were obvious splash and dirt streaks all over the walls. This is not what one would expect at this establishment.