Ratings based on 125 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Vienna in JulyPosted Jul 19, 2014
Hotel was great location- walking distance to all sites. Room was beautiful. We would stay there again in a heartbeat!
for Everyoneby A verified traveler from London, United Kingdom
Exceptional!Posted Jul 14, 2014
Staff are knowledgeable and friendly. Rooms are large, well-designed and incredibly comfortable - we stayed one night when passing through Vienna, but felt so very relaxed. Central location and easy to find. Recommend without any hesitation.
for Everyoneby A verified traveler from Texas
FINE OLD WORLD HOTEL, AND GREAT LOCATIONPosted Jul 13, 2014
Location: Only a couple of tram stops from an astonishing range of sites, artistic, architectural and other, eg the Naschmarkt, a source for wonderful food.
Lots of positives here. Very friendly and helpful staff. The location is terrific because it is very close to a tram route, and once you are on that network, you can get pretty much anywhere in the city. It's also a short walk to Karlsplatz, one of the main metro stations. Ideal as a tourist center. That's right by Karlskirche, a Baroque treasure. Finally, an easy and short walk up Karntnerstrasse to the old city center. You can't throw a stone in the area without hitting something spectacular.
for Everyoneby A verified traveler from appleby
Very centrally located for all attractionsPosted Jul 5, 2014
Pros: Location, friendly staff very helpful
Location: Minutes from the Opera and next to all the good shops
Lovely hotel. Excellent service. Don t bother with breakfast as it is expensive and you can have it at the Opera five minutes away for a third of the price.
for Everyoneby A verified traveler from Toronto, On
Great Hotel! In the Heart of Vienna.Posted Jun 27, 2014
Amazing staff. Clean Hotel. Great food. No cab required, walking distance to all sights and great restaurants.
for Couplesby J & L from Florida
Superb luxury hotel near museum districtPosted Jun 20, 2014
Professional, friendly, multi-lingual staff. Knowledgeable and very helpful concierge. Five minute walk to Karlplatz metro station. Luxuriously appointed room and spacious, beautiful bathroom. A/C worked well. Bed and pillows were too soft.
for Everyoneby Thea from beirut
They did their bestPosted Jun 17, 2014
Pros: Very central,and staff very helpful.
The air condition was not working properly.they sent three technicians in two days but they couldn't fix it. But they were eager to please us.
for Everyoneby A verified traveler
Great LocationPosted Jun 12, 2014
Pros: Great location
Beautiful Hotel with a great location, close to all the major attraction with walking distance, strongly recommend.
for Couplesby new arrival
comfortable, very centralPosted May 18, 2014
Pros: The comfort and quietness of the room and the public areas of the hotel. The attitude of the staff.
Cons: The air conditioning was a little erratic, but it worked.
Location: The Museum Quarter - the Leopold Museum and the History of Art Museum were especially good - the Secessionand the major churches are all an easy walk
This was our first visit to Vienna. The hotel is well-situated for all the major galleries and churches and shopping areas. The staff were friendly, helpful, spoke excellent English. Nothing was too much trouble. The room was spacious, quiet and well- appointed.
for Couplesby Mike from Guildford UK
Beautiful hotel in the perfect placePosted May 14, 2014
Pros: see above
Cons: not much!
Location: Location perfect. Almost every attraction in centre of city in walking distance. Many lovely cafes, shops and restaurants with easy access to U-bahn
Very little to criticise in this wonderful hotel. Great choice of restaurants, very attentive staff and very comfortable rooms. The spa is worth a visit, too. A glitch in the air conditioning and pillows a bit short on stuffing were the only things preventing me giving it 5 stars for everything