Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Vienna in July

Posted Jul 19, 2014
Hotel was great location- walking distance to all sites. Room was beautiful. We would stay there again in a heartbeat!
5 out of 5
Recommended
for Everyone
by A verified traveler from London, United Kingdom

Exceptional!

Posted Jul 14, 2014
Staff are knowledgeable and friendly. Rooms are large, well-designed and incredibly comfortable - we stayed one night when passing through Vienna, but felt so very relaxed. Central location and easy to find. Recommend without any hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

FINE OLD WORLD HOTEL, AND GREAT LOCATION

Posted Jul 13, 2014
Location: Only a couple of tram stops from an astonishing range of sites, artistic, architectural and other, eg the Naschmarkt, a source for wonderful food.
Lots of positives here. Very friendly and helpful staff. The location is terrific because it is very close to a tram route, and once you are on that network, you can get pretty much anywhere in the city. It's also a short walk to Karlsplatz, one of the main metro stations. Ideal as a tourist center. That's right by Karlskirche, a Baroque treasure. Finally, an easy and short walk up Karntnerstrasse to the old city center. You can't throw a stone in the area without hitting something spectacular.
5 out of 5
Recommended
for Everyone
by A verified traveler from appleby

Very centrally located for all attractions

Posted Jul 5, 2014
Pros: Location, friendly staff very helpful
Cons: Pricey
Location: Minutes from the Opera and next to all the good shops
Lovely hotel. Excellent service. Don t bother with breakfast as it is expensive and you can have it at the Opera five minutes away for a third of the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, On

Great Hotel! In the Heart of Vienna.

Posted Jun 27, 2014
Amazing staff. Clean Hotel. Great food. No cab required, walking distance to all sights and great restaurants.
5 out of 5
Recommended
for Couples
by J & L from Florida

Superb luxury hotel near museum district

Posted Jun 20, 2014
Professional, friendly, multi-lingual staff. Knowledgeable and very helpful concierge. Five minute walk to Karlplatz metro station. Luxuriously appointed room and spacious, beautiful bathroom. A/C worked well. Bed and pillows were too soft.
5 out of 5
Recommended
for Everyone
by Thea from beirut

They did their best

Posted Jun 17, 2014
Pros: Very central,and staff very helpful.
The air condition was not working properly.they sent three technicians in two days but they couldn't fix it. But they were eager to please us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jun 12, 2014
Pros: Great location
Beautiful Hotel with a great location, close to all the major attraction with walking distance, strongly recommend.
4 out of 5
Recommended
for Couples
by new arrival

comfortable, very central

Posted May 18, 2014
Pros: The comfort and quietness of the room and the public areas of the hotel. The attitude of the staff.
Cons: The air conditioning was a little erratic, but it worked.
Location: The Museum Quarter - the Leopold Museum and the History of Art Museum were especially good - the Secessionand the major churches are all an easy walk
This was our first visit to Vienna. The hotel is well-situated for all the major galleries and churches and shopping areas. The staff were friendly, helpful, spoke excellent English. Nothing was too much trouble. The room was spacious, quiet and well- appointed.
5 out of 5
Recommended
for Couples
by Mike from Guildford UK

Beautiful hotel in the perfect place

Posted May 14, 2014
Pros: see above
Cons: not much!
Location: Location perfect. Almost every attraction in centre of city in walking distance. Many lovely cafes, shops and restaurants with easy access to U-bahn
Very little to criticise in this wonderful hotel. Great choice of restaurants, very attentive staff and very comfortable rooms. The spa is worth a visit, too. A glitch in the air conditioning and pillows a bit short on stuffing were the only things preventing me giving it 5 stars for everything