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Reviews of HB1 Budget Hotel - contactless check in

3 out of 5
HB1 Budget Hotel - contactless check in
An Der Triesterstrasse, Ecke Straße 2 / Straße 3, Wiener Neudorf, Vienna

Reviews

6.8
Rating 10 - Excellent. 12 out of 83 reviews" "
Rating 8 - Good. 29 out of 83 reviews" "
Rating 6 - Okay. 27 out of 83 reviews" "
Rating 4 - Poor. 10 out of 83 reviews" "
Rating 2 - Terrible. 5 out of 83 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Miroslav

Business traveler
Liked: Cleanliness
Stayed 1 night in Feb 2022
Response from Michaela Wollner on Feb 28, 2022
Danke für Ihre Bewertung

6/10 Okay

A D

Liked: Cleanliness
It's fine. Couple of easy fixes to make it better
It's fine. But there was no wi-fi code and as the check in is automated no way to find out. I just streamed off my mobile phone but really there should be wifi / passwords labeled clearly in the room. Also the shower, although nice has two hoses. There was no obvious way to switch between shower heads. I just used the over head shower. Not obvious where to get rid of the door key at the end of the stay. If you have an automated machine to receive the key, then logic would be to have the same to hand it in. A woman bought her noisy little dogs to breakfast. I didn't think they should be in there. Annoying to have a little dog barking and jumping on me when I am trying to get my food in peace. The guy serving breakfast was nice and helpful.
Stayed 1 night in Feb 2022
Response from Michaela Wollner on Feb 7, 2022
Thank you for your feedback. for the wifi there is no code. For the shower I don't really understand the problem but we will check for sure, we are very sorry. In the entrance there is a mail box where you can drop the key card when departing. Right next to the entrance you can find it with the sign "keycards" I appologize for the lady with the 2 little dogs and will inform her about your complain which I understand 100%. Thank you again, we appreciate such comments.

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2021
Response from AK on Jul 15, 2021
Vielen Dank für Ihre Bewertung

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Nice "all you can eat" buffet nearby
Easy to get to from motorway into Vienna and free parking. There was a great "All you can eat" buffet next door to the hotel. Room was small but clean as it is a budget hotel. If you are driving to Vienna, try to get there on a weekend as parking in central Vienna is free on Sat and Sun in most places. Public transport from hotel is virtually non-existent, so this is hotel for people with transport to it. A bit out of Vienna city.
Stayed 3 nights in Jun 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Try to denie my confirmation
When I got to the hotel to do the check in the guy just lied to me he said we are full even though I got the conformation book in the mail He was trying to make me pay for the taxi to go to another hotel and whenjoy I don't accept that he talk to someone on the phone and he had rooms free and he fine me the room

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
great price, location, self-check in and check out, good breakfast, quiet location and great Chinese restaurants near by.

10/10 Excellent

Mark, Gloucester MA

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean but somewhat spartan
Hotel is all white super-clean with everything looking pristine. Room is somewhat spartan - TV and hairdryer provided - but beds comfortable, nice rain-type shower and the hot water is really hot. A note for US visitors - as with almost all small hotels in the cooler parts of Europe there is no air conditioning. Fine for most of the year but can be uncomfortable in a heat wave. Desk fan is provided. Breakfast room clean and spacious but operates week days only. Restaurants and supermarket adjacent to hotel

6/10 Okay

Marko, London

Liked: Cleanliness, property conditions & facilities
Good hotel for meetings in the area
Nice simple no-fuss hotel, had all the basics needed for a business traveller. Very good price too. The only downside is that there wasn't a desk to work on.

4/10 Poor

bob, london

Disliked: Property conditions & facilities, room comfort
No Airconditioning
Hot stuffy room

6/10 Okay

Laurie, Washington, DC

Liked: Cleanliness
Sparse but clean; in an industrial area
The hotel is clean but sparse, located in an industrial zone within walking distance of the Griesfeld Hallestelle (Griesfeld Stop) on the Oper-Bahn Lokalbahn tram system. The hotel offers a very basic continental breakfast, and does not have things most Americans would find standard - ie: no ice machine, no telephone in the room, etc. Reception is also closed during the day after breakfast until the next morning, which made things difficult - our luggage was delayed and was delivered to the hotel, but we couldn't get anyone to open up the check-in area to retrieve the bags. Hotel staff are pleasant and very happy to help out with directions, etc.

6/10 Okay

alex

Liked: Cleanliness
Disliked: Staff & service, room comfort

8/10 Good

klaus, us - full time rver

Liked: Cleanliness, property conditions & facilities, room comfort
modern and compact rooms with very good value .
stayed there for17 days visiting family.close to shopping and public transportation.cant beat the price with breakfast included although on the site it says it is not.dont expect the hilton for 20% of the money.loved it,will stay there again and highly recommend it.

6/10 Okay

ali, Germany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel away from Main city.
Hotel is in outer parameters of the city. It will take you an hour to reach from main railways or metro station. hotel is clean and newly built. However i was disappointed by the behavior of the staff. they are not friendly at all and don't want to guide you. this is the only negative point.

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Dieter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Gerhard

Traveled with group, Business traveler
Liked: Staff & service
Der Fernseher hat einen Bildschirmdefekt und es gibt nur sehr wenige Kanäle zu sehen. Auch die Fenster waren leider nicht gründlich geputzt. Ansonsten ist es ok.
Stayed 1 night in Aug 2023

6/10 Okay

Daniel

Liked: Staff & service
Valde detta då det var ett billigare hotell, rummen är som man kan förvänta sig för priset men toaletten är väldigt liten. Finns tåg in till Wien centrum ca 10min gång till stationen
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Utazásokhoz.
Rendkívül segítőkész alkalmazottak. Klíma nincs. Jó helyen jó áron. Tisztaság rendben.
Stayed 3 nights in Jun 2023

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Hans

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay value for money hotel for passing through or as base for daytrips to Vienna.
Stayed 1 night in Mar 2023
Response from HB1 Budget Hotel on May 12, 2023
Thank you for your feedback

6/10 Okay

Franz

Business traveler
Stayed 2 nights in Jan 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour faire étape
Accueil très sympa, chambre propre rien à dire en rapport qualité prix
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Hotel, angenehm ruhig, ausreichend möbliert. Einziges Manko war beim duschen,danach was alles nass , das Wasser läuft bei der Türe hinaus
Stayed 1 night in Nov 2022

8/10 Good

Kadri

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Gut
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Günstig aber gut
Günstige, sehr saubere Unterkunft. Ausreichend große Zimmer. Freundliches Personal. Trotz Kategorie/Lage sehr gutes Frühstücksangebot.
Stayed 1 night in Sep 2022

10/10 Excellent

Mikael

Stayed 1 night in Aug 2022

10/10 Excellent

Klaus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal
Stayed 2 nights in Mar 2022
Response from AK on Apr 6, 2022
Vielen Dank MfG HB1 Team

4/10 Poor

Walter

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2021
Response from AK on Jun 22, 2021
vielen Dank für Ihre Bewertung! Hb1 Hotel Wr.Neudorf

8/10 Good

Erich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

Gerhard

Business traveler
Disliked: Room comfort
Ich war geschäftlich unterwegs, und von der Lage her sehr gut. Zimmer war sauber, aber die Dusche und das WC, war für mich Gewöhnungsdürftig, eng und mitten im Zimmer durch Platten getrennt, war nicht so mein Ding. Frühstück war in Ordnung
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveler

Stayed 1 night in Nov 2020

8/10 Good

Christian

Stayed 1 night in Oct 2020

8/10 Good

Goran

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
chöne lokation
Lola rennt , sehr modern , einfach unglaublich, und plus kindergerechtes Zimmer
Stayed 2 nights in Jun 2020

6/10 Okay

Sebatian, Deutschland

Liked: Cleanliness, amenities, property conditions & facilities
War zweckmäßig Frühstück war ganz gut.
Stayed 2 nights in Sep 2020

6/10 Okay

Siegfried

Stayed 1 night in Sep 2020

8/10 Good

Erich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Karla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dieses Hotel liegt gut für einen Besuch in Wien da man mit den Öffentlichen schnell überall hin kann
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sauber und überhitzt,einzig was fehlt ist ein Raumthermostat.
Stayed 1 night in Oct 2019

6/10 Okay

Erich

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

4/10 Poor

Edin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Unzufriedenheit mit Buchung und Rezeption im Hotel
Leider bin ich sehr sehr enttäuscht mit der Buchung. Ich habe sofort angegeben, dass ich nicht weiß, wann ich ankomme. So ist es mit der Busfahrt aus dem Ausland nach Österreich. Und leider ist das Unerwartete passiert. Ich bin um 12.30 Uhr in Hotel angekommen, aber niemand war da. Keine Rezeption. Geschlossen. Die Gäste kamen und ein Herr hat mir gesagt, dass sie nur bis 23 Uhr arbeiten. Warum hat mich keiner angerufen, oder mindestens einen Kontakt mit mir per E-Mail gehabt, oder mir eine Nummer mitgeteilt hat, wen ich anrufen soll. So dass ich umsonst 50,00 Euro bezahlt habe. Ich war drinnen im Flur bei der Eingengstür, habe mir einen Tisch und einen Stuhl von draußen genommen und die Nacht bis 6.00 Uhr gesessen. Und danach bin ich mit einem Herr nach Wien gefahren. Also keine Worte habe ich mehr zu diesem Verhalten. Bin sehr enttäuscht. Das ist mir zum ersten Mal passiert. Ich habe mehrmals eine Übernachtung gebucht, aber so etwas ist noch nie vorgekommen. Und als ich nach einem Hotel eine Woche vor der Übernachtung gesucht habe, habe ich bei der Suche nur Wien angegeben, also Wien Innenraum, keine Umgebung von Wien. Ich wusste auch gar nicht, dass dieses Hotel außerhalb von Wien ist. Danke noch einmal. Freundliche Grüße!
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Alina Kilic on Sep 12, 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Gábor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible night
Nightmare! Automatic hotel, check in was fast. There are no employees, so when i figure out, that the door lock is nor working I started to call the hotel. I waited for 1,5hours for the mán to fix it. Nobody came. I called hotels.com 3 times to help me to get a different room. They could t help, Just advised me to find a different hotel at 1AM. Finally i made a solution to close the door, please find the photo attached. Thanks for beig a föld VIP member....
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Hotel in posizione ottimale vicino alla ferrovia per Vienna centro
Stayed 3 nights in May 2019

8/10 Good

HEUNG JOON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Alina Kilic on May 6, 2019
Thank you!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for business trips, supermarket across the street.
Stayed 1 night in Feb 2019
Response from Alina 'Kilic on Mar 22, 2019
Dear Sir or Madam Thanks for your review Best regards Alina Kilic Reception

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Die bettlampen währen gut wenn sie funktioniren würden
Stayed 1 night in Feb 2019
Response from Alina Kilic on Mar 25, 2019
Sehr geehrte Damen und Herren! Vielen Dank für Ihre Bewertung Mfg. Alina Kilic Rezeption

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019