Ratings based on 792 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

駅に近くて大変にお勧めしたいホテルです。

Posted Jan 24, 2015
Pros: 立地が良かった。
Cons: 窓ガラスのお掃除をして欲しい。 朝食中にフォークとナイフを「食事中です」と置いて、お料理を取りに行って戻ると、 全て片付けられていました。何度もそのような事がありました。 レタスサラダが昨日切ったように切り口が真っ茶色でした。(注意をしても毎日真っ茶色でした)
Location: メインの場所へは歩いて移動が出来ます。
ウイーンミッテ駅の目の前で大変便利でした。 駅も立派になり土曜日でも夕方6時までスーパーがあいていました。 次回もぜひ泊まりたいと思います。Catで空港からのアクセスも良く、女性の一人旅には最高でした。 お部屋の眺望も良かったのですが、窓ガラスの掃除が行きとどいていませんでした。 ロビーではネットも無料で繋がりました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Verona

albergo in posizione strategica

Posted Jan 19, 2015
Pros: La posizione, la pulizia e la colazione sono fantastiche
Cons: la wifi nelle stanze è a pagamento, per usarla gratuitamente bisogna stare nella hall ed usare un codice che viene consegnato dalla reception
Location: è comodissimo per andare in centro a piedi e sopra la linea di metropolitana c'è un grande centro commerciale.
Albergo in posizione comoda e strategica. Arrivando dall'aeroporto lo si raggiunge in 16 minuti con il treno CAT che è disponibile con 2 corse ogni ora. Si trova anche all'uscita di due linee di metropolitana. Dal mio punto di vista l'unica pecca è il servizio wifi da pagare in più per poterne usufruire dalla camera, mentre solo nella hall è gratuita.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Pretty good hotel for a short stay

Posted Jan 8, 2015
My family of 5 visited Vienna for 3 days and had two corner King suites at this Hilton. Very clean and newer hotel with lots of amenities. Pretty good location right on the park and close walking distance to most of the sights of the Inner City. Staff is very responsive and well trained. Two negatives would be that the hotel charges for Internet in the room (pretty steep), although it's free in the lobby, and you're playing it safe by sticking with an American hotel chain and not getting a local Vienna flavor to your hotel. It's a solid mid-level, safe choice.
4 out of 5
Recommended
for Everyone
by A verified traveler

アメニティの多さに大満足

Posted Dec 24, 2014
Pros: CAT駅に近い・無料の飲み物、アメニティが豊富・朝食の種類が多い
Cons: 部屋の時計がくるっていたので、フロントに伝えたが、結局直っていなかった。
Location: 市立公園
到着した日、CATでウィーンミッテ駅からすぐということもあり、予約をしました。朝食の種類は、さすがです。バスローブとスリッパ、アメニティや無料の飲み物も豊富でしたが、やはり歯ブラシがなかった・・・ウィーンミッテ駅の上には、ウィーンモールというショッピングモールがあり、中には、SPAというスーパーがあるので、重宝しました。帰りもこのモールの中にCATの乗り場兼オーストリア航空を利用する場合は、チェックインをすることが可能です。大きなスーツケースを預けてから電車に乗ることが可能です。
4 out of 5
Recommended
for Everyone
by A verified traveler

Angenehm zentral gelegenes Hotel

Posted Dec 18, 2014
Cons: WiFi - Kosten
Wir haben das Hotel wegen einer teils geschäftlichen Veranlassung in Verbindung mit freizeitlichen Aktivitäten gebucht und sind damit sehr zufrieden gewesen. Lage und Ausstattung waren absolut OK, wobei als einziges , die sehr hohen WiFi - Kosten kritisch anzumerken wären.
2 out of 5
by A verified travelerfrom england

terrible experience

Posted Dec 14, 2014
Pros: location
Cons: customer service should be a priority and guests should be made to feel welcome instead of treated with a lack of courtesy and respect.
Location: good
Cons : We stayed in seven different hotels and the Hilton was the only one that didn't provide free wifi to the room. We woke in the morning to find that a letter had been pushed under the door stating that we hadn't paid and that we should make our way to the reception desk to rectify the situation as soon as possible, this enraged my fiance as she had paid for the room in advance, the member of staff that we spoke to didn't seem to believe us until my fiance showed him the payment confirmation email that she received from the website plus an email from her bank confirming that the money had been taken from her account. After that they still requested an additional payment, when we asked why they said it was the hotel policy to take a payment upfront to cover any drinks etc. that we might use from the mini bar in the room, they told us that this amount would then be returned to us after they had checked that everything was in order once we had checked out, I asked how long we could expect for them to return the payment as we hadn't taken anything from the mini bar, we were told that it should take two to three days, that was over a week ago now and there has been no sign of our money being returned. My fiance was worried about the fact that the hotel had asked her to pay for the room a second time so she went to the reception again and asked them to provide her to pay for the room a second time so she went to the reception again and asked them to provide her with a receipt
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Exceedingly good hotel

Posted Dec 1, 2014
Hilton quality - say no more. Only minor gripe - prefer fresh cooked breakfast, tired of those cold buffets. But that's general across all hotels, not specific to this oen
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Düsseldorf

Ideal gelegenes Hotel

Posted Dec 1, 2014
Das Hilton Vienna liegt ideal für die Anreise mit dem Flugzeug. Direkt gegenüber kommt die CAT-Bahn an mit der man in 16 Minuten vom Airport in der Innenstadt ist. Schneller und bequemer geht es nicht. Zu Fuss ist man in ca. 7 Minuten in der Innenstadt. Das Hotel selbst ist sehr gut ausgestattet, die Zimmer sind sehr sauber, und es mangelt nicht an Komfort. Kaffee- und Tee-Zubereitung sind jederzeit möglich und die Betten sind sehr bequem. Das Bad ist zweckmäßig und modern - nicht übergroß, aber es ist alles vorhanden (Fön, Haarshampoo, Bodylotion etc.). Das Frühstücksbuffet ist sehr reichhaltig und befriedigt alle Wünsche. Das Personal war zu jedem Zeitpunkt ausgesprochen freundlich. Wir werden sehr gerne wiederkommen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Posted Nov 30, 2014
Cons: valet/doorman people should learn to treat guests politely.
Staff are very friendly and polite except for the doorman/valet person. Amenities are good.
5 out of 5
Recommended
for Couples
by A verified travelerfrom UK

Modern city hotel very conveniently located.

Posted Nov 30, 2014
Pros: Modern, comfortable, well-equipped and well lit rooms. Good breakfast buffet.
Cons: Dire musuc in the elevators!
This hotel is ideally placed if coming from the airport via the train (CAT) as it is just a short walk from the city terminal, but it is also very handy for other public transport, (trams and underground). We used it as a base while visiting the Vienna Christmas markets and its location was a real plus, enabling quick and easy access to all the markets. In addition it is only a ten minute or so walk to the main shopping area.