Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk, VA

Special Hotel in the Heart of Vienna

Posted Jul 19, 2014
Pros: Attentive staff Luxurious room Air conditioning Great restaurants nearby Free WIFI On-site parking
Cons: Breakfast wasn't included and seemed expensive relative to other nearby options.
Our large room was beautifully and appropriately appointed (a Klimt reproduction graced the wall behind the bed!). The hotel has a first-class feel and was very comfortable. The free WIFI was reliable and we were able to print documents without charge. The staff was very professional and helpful. We also appreciated that everyone spoke excellent English. Air conditioning and a king-size bed aren't always easy to find in Europe, so we greatly appreciated these features. We had a great stay and would gladly return. We stayed in several hotels on our two-week trip in Europe; this was our favorite!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jul 5, 2014
Clean, smart & tidy hotel, friendly staff, excellent breakfast buffet and comfortable bed. Situated on the edge of the ring road, but still only a short walk to the sights.
5 out of 5
Recommended
for Everyone
by Z from Essex, UK

Nice hotel, good location

Posted Jun 29, 2014
Pros: Location, comfort and facilities.
Cons: I can't think of anything i would improve
Location: Close to Concert house and royal opera house as well as park and museum. There is a brilliant food market close by which is definitely worth a visit.
The staff on reception were very friendly and efficient. The hotel is in a great location, just off of the city centre but close enough to get to everything within a few minutes walk. The rooms were large and comfortable with air-con and free wifi as well as the nice toiletries and complimentary bottle of water plus tea/coffee making facilities. Didn't eat in the restaurant but looked very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location and clean

Posted Jun 17, 2014
Clean room, fantastic location (easy walk to subway which is really easy to navigate). Not a lot of restaurant options around hotel. Breakfast was way overpriced and strictly okay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2014
The hotel was very nice and staff very friendly. The breakfast was very good and it became the main meal of the day. The concierge tried to help us with evening activities -- was very nice but basically, she surfed the web for us.
5 out of 5
Recommended
for Everyone
by SHEILA from SOUTH WALES

GIRLS WEEKEND AWAY

Posted Mar 19, 2014
Pros: EVERYTHING - COMFORTABLE BEDS LOVELY PILLOWS TEA & COFFEE IN THE ROOM POSH TOILETRIES COSY LITTLE BAR NICE BREAKFAST PLENTY OF CHOICE
Cons: NOTHING
Location: NOT MUCH AROUND THE HOTEL BUT AS PREVIOUSLY STATED A SHORT WALK TO OPERA HOUSE WHERE THERE WERE PLENTY OF BARS CAFES RESTAURANTS ETC
LOVELY HOTEL WALKING DISTANCE TO OPERA HOUSE WHERE BUS TOURS ETC DEPARTED, MAIN SHOPPING AREA WAS FOUND, SPANISH RIDING SCHOOL AND VARIOUS OTHER SIGHTS
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for business or touring

Posted Feb 13, 2014
Pros: Great location. Quiet rooms. Comfortable bed...as good as the one at home. Clean. Helpful staff.
Cons: They do everything right. I can't imagine improving anything.
Location: Our favorite cafe, the Cafe Schwarzenberg, www.cafe-schwarzenberg.at/en/‎ is two blocks away. We visited all of the requisite palaces and museums.
We spent 7 nights at the Konzerthaus. The first day was all business for my husband. The remainder was our vacation. The hotel is a couple of blocks off of the ring road of the city that contains most points of interest . This is a good thing because it is in a very quiet, low traffic neighborhood. Since Vienna is not a large city, this location was a perfect starting point for all of our trips on foot. For a week, we walked everywhere. No need for a car in Vienna. The hotel staff were very helpful. They helped us with our touring plans and gave great recommendations for restaurants. They genuinely cared about our experience of their city. The rooms are well sized and well appointed. Big beds. Four fluffy pillows. Top quality linens. The room was absolutely silent. Because this caters to a business crowd, the lobby and hallways were very quiet. We highly recommend this hotel.
5 out of 5
Recommended
for Personal Event
by Ranmalee from Sydney

Friendly and Fantastic!

Posted Jan 15, 2014 on Hotels.com
From check-in to check-out the friendly staff at the hotel made my stay both a pleasant and memorable experience. As a solo traveller, first timer in Vienna and a non native language speaker, the concierge was happy to provide detailed and accurate information that helped me get around the city and have a wonderful time. Hotel was central, walking distance to all the best Vienna had to offer. A definite plus when going to concerts at the Konzerthaus or seeing an opera at the Staatsoper. I will recommend this hotel any day to anyone I know!
4 out of 5
Recommended
for Everyone
by phyllis from merrick ny

Posted Dec 31, 2013
This was a lovely hotel within good walking distance to the square and museums. However. Our room was too hot and although breakfast was plentiful something was missing. We only had breakfast one morning and passed on the other two. The desk staff was excellent but the hotel coccierge was disappointing and not helpful. We wanted some guidance for dinner and he was not willing to invest any time in helping us choose a restaurant.
4 out of 5
Recommended
for Everyone
by Rafi from Israel

good hotel in a good location

Posted Dec 22, 2013
as quoted in the title the hotel is very pleasent , breakfast is very good and the staff is wellcoming and helpful. the hotel is 5 minutes walk from the ring and few minutes from the tram and other attractions