Staircase

Reviews of Hotel Bergwirt Schönbrunn

3 out of 5
Hotel Bergwirt Schönbrunn
Maxingstrasse 76, Vienna, Vienna

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 101 reviews" "
Rating 8 - Good. 53 out of 101 reviews" "
Rating 6 - Okay. 14 out of 101 reviews" "
Rating 4 - Poor. 2 out of 101 reviews" "
Rating 2 - Terrible. 5 out of 101 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Norman, La Mirada

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful family owned and operated hotel with restaurant. Comfortable rooms and well cared for facilities. Feels like home and the service is personalized. Our small family had a wonderful stay!
Stayed 2 nights in Jul 2023

10/10 Excellent

Ellen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely hotel. Everything was done well. The beds were comfortable, the staff was friendly, the location was near transportation and a park for the children. It was small but top class.
Stayed 1 night in Jun 2023

2/10 Terrible

Gerson

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old property poorly maintained. The restroom does not have ventilation and the Pipe was Clogged in the tub. It is not recommended
Stayed 1 night in Sep 2022

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a lovely hotel for a great price, close by to one of my favorite historic sites in Vienna, Schönbrunn. Great place to stay for families, couples or single travelers if you are looking for a great place with historic charm, friendly staff and good food. Conveniently located right on the 56/58 bus line which can connect you directly to the Am Platz or Hietzing U-station.
Stayed 1 night in Aug 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful, friendly. If it says "air conditioned", it means desk fans. Food was excellent. Parking very limited.
Stayed 2 nights in Jun 2022

8/10 Good

Michelle

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location for us, with cheap daily parking option. Proximity to Schonbrunn was excellent. Overall, cleanliness was fine...just the carpet needed to be better vacuumed.
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Friendly and courteous
Stayed 1 night in Oct 2021

8/10 Good

Tiana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet spot in Vienna
Sweet, charming spot in Vienna. A bit pricey for the room size but it was lovely.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

CiprianR, Almere, Netherlands

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is exactly what I was expecting, was very close to all that we needed. Was a nice experience that I and my family will like to try again.
Stayed 2 nights in Aug 2019

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Easy access. Loved eating at outside garden. Old world style hotel with charm.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We all got, biten by who know what?. No a/c windows could not be open windiws because no screens and the noise from outside not drapes. Old, old furniture. We all got Stuffy noise. My son in law was bleeding in the nose. The room did not have ventilation. Because the lack of ventilation and a tiny operable window wuthout screen. Biten in legs and neck. We check for bed bugs but we did not see any. I did The worse was the lack of ventilation was horrkble. This Hotel location is great but the Hotel definite those not cost that much. A Motel 6 is better than this. Not sure how people handle their stay in the sunner without air.
Stayed 2 nights in May 2019

8/10 Good

Bojana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Shenbrun. The Wi-Fi was pretty low, so that would be our complain.
Stayed 2 nights in Apr 2019

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good experience at this hotel
This was a clean, convenient location and quiet room. I would recommend it to a friend. The staff was helpful and kind.
Stayed 2 nights in Apr 2019

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bertwitt
When I first arrived at the hotel I thought it was too far from the centre of Vienna but actually the underground and tram lines are only a 5 min walk away and a nice town with restaurants and shop nearby. The palace and zoo where literally 2 mins walk. The hotel was very clean and although I would say they were not modern they were very comfortable. The staff were very friendly and helpful. You must try their fish in the restaurant is was amazing! I would stay here again it was great value.
Stayed 4 nights in Sep 2018
Response from Sissy Grauer-Stopfer on Sep 25, 2018
Dear Rachel! We thank you very much for taking the time to share your ecperience with us. We are very happy about your positive rating and your praise, we hope to welcome you back soon at Hotel Bergwirt Schoenbrunn. All the best for you, with warm regards, Sissy Grauer-Stopfer (hotel manager)

2/10 Terrible

Z.M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cigarettes smell in the sheets. The room was smelly. Everything felt dirty. Room is badly organized.
Stayed 1 night in Aug 2018
Response from Elisabeth Grauer-Stopfer on Sep 14, 2018
Dear Guest! First of all we thank you very much for taking the time to review us. We are very sorry that you were not satisfied with your room.If we had known during your stay, we would have gladly put another room at your disposal. Normally it is not allowed to smoke in non smoking room and we handle it very strictly. We would be very pleased if you would contact us personally because the satisfaction of our guests is very important to us and is our ultimate goal! We hope that you give us the opportunity to choose a nice non-smoking room for you during your next stay and to convince you of the quality of our hotel. Servus from Vienna, Sissy Grauer-Stopfer (hotel manager)

8/10 Good

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
A bit noisy, hard to find parking place. The hotel itself isn’t the most modern but has it’s own feeling. Helpful stuff. Rich breakfast at the morning. We would book it again.
Stayed 1 night in Jul 2018
Response from Elisabeth Grauer-Stopfer on Sep 4, 2018
Dear Istvan! We thank you for taking the time to review our hotel and we are very happy about your kind words about our character, stuff and our breakfast. We will gladly help you to find a suitable free parking space in front of the hotel for your next stay or to reserve a private paid parking space in our yard for you. We look forward to welcoming you again soon at Hotel Bergwirt Schönbrunn and send warm greetings from Vienna. Sissy Grauer-Stopfer (hotel manager)

8/10 Good

igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

ATANAS

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2018

8/10 Good

Penny, Oxford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice homely hotel
I had a friendly greeting at check in. The food was good. My room was clean. I had a pleasant stay,
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

gema, Eschenbach, Germany

Liked: Room comfort
Overall was good!!!
It was good, better than we expected! The hotel was good. I felt it was a little bit rundown and not clean enough like hair on the sink, shower clogged up and wholes underneath the sink. The zoo and the palace is a mile away, there is a convenience store almost a block away. Overall was good!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
excellent transit hotel
We appreciate the proximity to transit access. One of our rooms had nice quaint decor, even though we didn't stay long enough to enjoy it. Room was a bit muggy in September, but with windows open, it was OK. Didn't understand why the hotel restaurant didn't accept VISA whereas the hotel did.

8/10 Good

Michael, austria and lima

Liked: Room comfort
Good location
Location is good. I like to walk a little in nature. Metro station is in walking distance

4/10 Poor

LBB, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO Aircondition, Far from the city
Do not stay in the summer. No Air condition.

2/10 Terrible

xxxxx, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Below 3 stars; never stay here again!!!!!!
No window blinds at all. Stay here if you like to wake up at 5am. No air condition. Breakfast is just normal; nothing special.

8/10 Good

ta, FROM SLOVENIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMFORT AND CHEAP
VERY GOOD HOTEL WITH CLEAN ROOM AND GOOD SURROUNDING, GOOD BUT BRIEF BREAKFAST

8/10 Good

Kelly Snider, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
We arrived late and went to the restaurant about 45 minutes before closing. The hostess informed us that the kitchen proper was closed but that she could make us some toast. Initially we were disappointed but the hot ham and cheese on toast she brought us was excellent. The staff was friendly and helpful. Would recommend this hotel if you are visiting Schoennbrun Palace.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel and staff were fine. Food was ordinary but portions generous.

8/10 Good

Craig Munn, Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Excellent for Families
Rooms were spacious and really catered for our family of four! The hotel is still family owned and they take pride in the service and restaurant. A definite choice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel Bergwit quiet location
We really liked the location across from the palace and gardens property and up the hill from the U Bahn. Room was great for family of four. Loved the quaint older period architecture. Also great no nonsense deal.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Vienna in this price range.
I loved this hotel. The room is somewhat small - but that is always so in Europe. The bathroom was great and my bed was fine. And it was the only hotel in Europe that had a radio. But the best thing about this hotel is the location. I was right behind Castle Schoenbrunn. It was a delightful walk to the castle. And there is a bus station just across the street from the hotel, and a U Bahn or S Bahn station just down the street. It only involves a few blocks of walking to S Bahn (which I enjoyed) On my walk I actually found an apartment with a small sign that read "Home of Johann Strauss" this was a very cool find. Vienna is very large - so the distance from Castle Schoenbrunn to Castle Belvedere was extensive.......but again you can buy a S Bahn Card for an entire day for about 6 Euros and you can see many many sights in one day. But again Vienna is HUGE you will need a minimum of 2 days. Familarize yourself with the bus and S Bahn destinations and you will be fine. I must add that I relied mostly on my German, which is not awful. The desk clerk I saw most mornings did not speak English. However, when I needed information on finding a train to Prague - the "ower" went on the internet for me and printed out the schedule and gave me exact instruction on taking the bus to the train station. i loved this hotel - especially for the price range - Do Not Miss Castle Schoenbrunn. Be advised I am 52 and fit and love to walk.

6/10 Okay

Alex, Dubai

Disliked: Room comfort
Dissatisfied
The reason I chose this hotel is because I wated to spend some time at Schonbrunn and this hotel is located right next to it. However, when I arrived I discovered that it is located right in front of a cemetery. Although the hotel is really authentic and old, there is no basic things like aircondittioning and noise cancelling windows. During the night it was hot inside but when we opened windows the noise from the traffic did not allow us to sleep. Result - sleepless night. I dont think I will choose this hotel again.

4/10 Poor

NBJQ, Philadelphia, pa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Summerstay at Bergwirt
good location if you want to visit Schönbrunn. not optimal if you want to see downtown. you could get better location at the same price downtown. rooms are old. only bathroom recently renovated. great advantage - free Internet. service is lacking quality and personnel. reception desk was unattended most of the time because the same personnel serves the restaurant

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Marcus, Vallentuna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel in an old building with nice interior. Staff friendly although the waiter seemed to be very busy. It is perfect if you want to live close to Schönbrunn in a more calm area. However, at night you can hear noise from the road outside. Recomended to bring earplugs. Breakfast is ok. Rooms could have had one more chair or desk where you could put your suitcase or other belongings. Some small details with organization of the room. If you do not need to live in the exact center it is overall worth the price.
Stayed 3 nights in Sep 2023

8/10 Good

Kian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Was fun.
Stayed 4 nights in Aug 2023

8/10 Good

Johanna

Stayed 1 night in Jul 2023

10/10 Excellent

Bernd

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliche Leute. Wir haben Kaiserschmarren und Schweinsmedallions mit Marronisauce zu Abend gegessen und es war hervorragend. Das Zimmer war sehr sauber und gepflegt. Wir werden unseren nächsten Wienaufenthalt wieder dort verbringen.
Stayed 1 night in Oct 2022

10/10 Excellent

Ivana

Stayed 1 night in Oct 2022

8/10 Good

Wolfgang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ja
Stayed 1 night in Sep 2022

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Stayed 2 nights in Aug 2022

8/10 Good

Martin

Stayed 1 night in Jul 2022

8/10 Good

Johannes, Wilhering

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haben wegen Absage des Musicals wieder ausgecheckt, erster Eindruck war ok, Essen sehr gut
Stayed 1 night in Jun 2022

10/10 Excellent

Tomoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Jürgen

Stayed 1 night in Sep 2021

10/10 Excellent

Anne-Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020