Ratings based on 68 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby Karl from San Francisco
Truly an excellent classic hotel in the inner cityPosted Nov 30, 2013
Pros: Everything. Please see the above.
Cons: We wouldn't change a thing. This is a well thought out first class operation.
Location: The Hotel Imperial is within easy walking distance to the opera, the symphony, Vienna's finest museums and parks, restaurants, and shopping.
We stayed at the Hotel Imperial for a week to celebrate our mutual 75th birthdays in November 2013. Our stay was enjoyable in all respects: the room, the food, and the convenience to many of Vienna's sights were memorable. Of particular significance was the always pleasant and helpful attitude of all of the staff, including room service personnel, the doormen, waiters, the front desk, the concierge, and the Chief Concierge. We very much appreciate their efforts which made us feel at home, and added immeasurably to what surely will be a lifetime memory of beautiful Vienna.
for Everyoneby A verified traveler
Posted Nov 30, 2013
for Everyoneby chris from austin, texas
Posted Nov 27, 2013
Cons: Room service on Sunday spent two Sundays there and the maid wanted to clean the room about 9 we left short before ten and when we returned about 15:00
Location: Location is great stephans dom is about 7 minutes on foot, shopping on Kaerntner strasse is there with lots of elegant shops (and I shopped),
great 5 star hotel. the location could not be better. even November is a good time to be in Vienna. the water in Vienna is very soft and the hotel has a large bath tub, one must enjoy. I recommend this hotel and have talked to many of my friends about the Imperium hotel however two persons also stood there and we talked of it in chorus. Money very well spent.
for Everyoneby Pete from England
Amazing!Posted Nov 18, 2013
Everything about this hotel is five star, but what really made the difference was the staff. From the managers to the concierge to the bar staff everyone was very welcoming and made some fantastic recommendations. They were all, quite rightly, very proud about their hotel and their city.
for Everyoneby jc from luxembourg
out standing hotel in the center of ViennePosted Nov 18, 2013
Pros: everything was perfect
Location: almost all main sights are within walking distance
is certainly one of the best hôtels of the world
for Everyoneby Joerg from New York
A Grand Hotel in the best sense of the wordPosted Oct 23, 2013
Pros: We arrived rather early, around 10 am. Despite this, the staff rushed to get an appropriate room ready for us.
Cons: During our stay there was some construction. But the impact was minimal.
Location: A lot of major points of interest are easily accessible by foot. Belvedere, Hofburg, the shoppping areas the mueseums are all in reach.
We stayed for 2 nights at this wonderful hotel and occupied a roomy suite on the 3rd floor. The hotel keeps it's classic and grand charm of an bygone era. The rooms were appointed with high ceilings, elaborate wall fabrics and moldings but provided for all modern amenities and lavish bathrooms. The staff is friendly and quietly helpful and made the stay a pleasant one. The location is ideal for exploring Vienna by foot. A wonderful experience which we will repeat in the future. JvO
for Everyoneby A verified traveler from Japan
OK, not greatPosted Oct 23, 2013
Pros: Location is great.
Cons: Put a kettle in the room as standard equipment. Leave a space in the fridge (minibar) for our own groceries. Don't forget to replace washcloths.
Location: It's downtown Vienna. More museums, history, and concerts than you could visit in a month.
Room was fine, but not as nice as the price would suggest. Shower leaked so we had to use the tub. No hot water early in the morning, so I had to use a kettle to get water hot enough to shave with (but no kettle provided in the room, we had to ask). Weak internet signal (so we used wired internet). Relatively small room. On the other hand, the staff efficiently resolved any issue we brought up with them, and were friendly as well.
for Everyoneby A verified traveler from Miami,FL
Posted Oct 15, 2013
for Everyoneby Vera from Boca Raton, FL
Wonderful hotel, but under renovation.Posted Jul 30, 2013
Pros: Historical building and location is superb.
Location: The hotel is located in the historic center of the city and within walking distance to all of the main attractions and also the metro station.
I've been recommended this hotel by a friend who stayed there before. It is a lovely historical building but unfortunately we have not been told that hotel will be undergoing renovation at the time of our visit. The main restaurant was closed, and also the main hall and the boutique. The first floor main area felt very cramped in. However the rest of the hotel was gorgeous. We had a mini-suite on the third floor and we took the magnificent stairs up and down several time per day. Room was very clean and spacious, and we had a balcony overlooking the street.
Jan 5, 2013 by Heinrich Dominici
Dear Vera, first of all I would like to take the opportunity to thank you for your recent stay and for your valued feedback, shared with us and our friends on expedia. The Hotel indeed is currently undergoing a restoration with the aim to recreate the historical and regal elements that were lost over the years and make it a truly grand home for today’s discerning guests and in the same time to avoid inconveniences to your valued guests, staying with us during our revitalisation works. I hope we have the pleasure to welcome you soon and remain, with best regards from sunny Vienna Heinrich Dominici, Director of Guest Services
for Everyoneby john from MI
Very nice hotel close to everythingPosted Jun 30, 2013
Pros: Top notch hotel
Cons: Hallway smells musky and stale in the evening Newer ice machine
Location: Excellent central location
Very helpful staff Restaurant/cafe way too expensive 38 euro for breakfast Buffett too expensive Walk to McDonald less than .5 block for much better deal