Interior

Reviews of Hotel Kunsthof

3 out of 5
Hotel Kunsthof
Muehlfeldgasse 13, Vienna, Vienna

Reviews

8.2

Very Good

Rating 10 - Excellent. 318 out of 1003 reviews" "
Rating 8 - Good. 469 out of 1003 reviews" "
Rating 6 - Okay. 171 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

It was Great.
Stayed 5 nights in Mar 2024

8/10 Good

Dalibor

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant, rooms super tidy, I can't complain about anything. Continue the good work
Stayed 1 night in Dec 2023

10/10 Excellent

Sergey

Liked: Cleanliness, property conditions & facilities
Super
Stayed 2 nights in Dec 2023

8/10 Good

ANDREAS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Liina

Stayed 6 nights in Nov 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful. The room was perfect and simple, quiet and had storage for our stuff. Good location with close access to transportation.
Stayed 3 nights in Oct 2023

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing negative, nothing that made me go WOW. It's a great place to stay, well located, clean, and with nice service.
Stayed 3 nights in Oct 2023

8/10 Good

Emre

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Rooms were small and kinda depressed but overall it was fine. Hotel's location is really quiet and decent. Close to the center
Stayed 1 night in Jul 2023

4/10 Poor

David

Liked: Staff & service
Disliked: Property conditions & facilities
Location is near Prater train station. Rooms are small and in need of renovation. There was no AC in our room- so only option was to open the window - which opened to a lovely courtyard. However when groups of people are sitting in the courtyard drinking - it is quite noisy.
Stayed 1 night in May 2023
Response from Management Assistant on May 25, 2023
Dear David,you have booked our SMALL room 15m2, why have you not chosen our MEDIUM 20m2 instead?We are sorry you did not like your room. It is very well renovated with a new bed, also the closet and glas table are design furniture from Italy and expensive too. Wooden floor is new, was carpet before.AC is not so common in Europe, if, more in 4 or 5 star hotels. But the garden cools quite a bit in the summer.For the garden we are sorry, if it was noisy at some time, you can ask us so we tell guests to not be too loud, but of course we close it at 10pm anyway.Best regardsMax ScheithauerManagement Assistant

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, close to s nahn and u bahn. Building is lovely, loved the courtyard for fresh air and looking different, with nice christmas tree. Art inside is interesting and unique. Breakfast was nice , perhaps some fresh fruit to put into muesli would be nice. The grapes were not as fresh as could be. But the rest was tasty and fresh. I have already recommended the hotel and my son will come and try it out too, as a frequent traveller.

8/10 Good

Keiko

Stayed 5 nights in Nov 2022

4/10 Poor

Ajla

Stayed 1 night in Jun 2022

4/10 Poor

Dominick

Disliked: Cleanliness
Didn't match the expectations
First they gave us the wrong room (a room for 1 person, we were 2), after complaining they exchanged it. The new room was OK, nothing crazy nothing bad, decent size, wifi working well,etc. Unfortunately, the room was not cleaned not even once, and we were there for 4 days!!!! Their "excuse" was that because of corona they are not cleaning as much as usual. But especially because of corona they should clean the rooms more frequently! Another bad thing is that you have to leave the key in the front door every time you leave the hotel! Since there is only one person working at the same time, you have to wait before leaving and once you are back, just for having your keys back. The location is not great, unless you are keen about visiting the Prater. But for everything else you need to use public transportation the entire time!
Stayed 3 nights in Apr 2022
Response from Susanne on Apr 19, 2022
Dear Dominick, thank you for your review. We are sorry that you were not satisfied with your room. Especially you got an upgrade for free! Our rooms are very different, but not crazy. You are rigt! The cleaning of the rooms happens if you will show the green card on your door. Most of our guests don't like a room service while their stay, exactly because of Corona. To avoid the contact with our maids. Our location is near the biggest green parc of Vienna, a very popular leisure zone, close to the Praterstern, and in a walking distance of 2 kilometers to the St. Stephen's Cathedral. We are very sorry that you didn't enjoy your stay in our KUNSThof. The KUNSThof family

6/10 Okay

Alina, Romania

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because it was close to Praternstern train station, so we can get to the airport easily. The hotel was nice and ckean but the AC didn't seem to work and it got very hot i side the room.
Stayed 1 night in Jul 2020
Response from Susanne on Jul 3, 2020
Dear Alina, thank you for your review. Yes it’s right, we don‘t offer an air condition in our hotel, in Vienna there are only a few days per year where an air condition is really required. But our rooms to the street are equipped with triple vitrification for especially noise protection and heat insulation and the rooms to the garden, like yours, should be like with a naturally aircondition. The KUNSThof family

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Everything was clean and the staff were friendly. However, the room and amenities were basic. The bedding wasn't particularly comfortable and the room had no amenities like a kettle to make your own hot drinks. Very basic toiletries, there was only one gel for hair and body and that was it. Overall everything was ok and the hotel is in a good location. The staff were friendly but could offer to talk to you about the city and suggest local attractions, places to eat etc. It's always nice to ask a guest if it's their first time to the city and suggest what to do and see. At least ask if a guest would like any tips or advice. Also, when I checked out no one asked if I had enjoyed my stay. That is a basic question to ask when a guest is leaving. I also think that breakfast should be complimentary.
Stayed 3 nights in Mar 2020

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice - elegant yet affordable!
Great hotel, elegant rooms, large bed, quiet, convenient location close to a major light rail/subway/tram/bus hub, excellent breakfast, great staff, and a great price. Highly recommended!
Stayed 1 night in Mar 2020

10/10 Excellent

Ala, Jarrow North East England

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable beds good continental breakfast pleasant staff, only negative point was no tea making facilities in room.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Feb 2020

8/10 Good

Gayatri, London

Liked: Cleanliness, staff & service
Disliked: Amenities
Plz have tea coffee facilities in the room. And check the lights in the room. Some were not working. Rest was good
Stayed 1 night in Feb 2020

10/10 Excellent

Cristian, Moldova

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Wien Praterstern railway station, and within walking distance to historical center.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Good location,clean!! I recommend this hotel :) !!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location, near the metro station, close to the city center, about 15-20 min walk till St.Shtephen Cathedral. Nice breakfast, good rooms, cozy and quiet!
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modest but situated in good placen near Praterstern
Stayed 1 night in Jan 2020

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood value for money.
I stayed twice, in 2 different rooms, having had a weekend away in between. First I had a budget room, which was very small and basic; it was OK but in the attic and lacked even a hair drier in the room. Next, I upgraded to have a room with a bath, which was a little bigger and fine for my needs. Breakfast was OK, but only OK, no fresh fruit salad or hot food, but a good selection of cheeses, ham, etc.
Stayed 1 night in Jan 2020

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Incredible helpful personnel with super friendly treatment
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The hotel staff was polite, courteous, and overall wonderful. The breakfast had some great options thought maybe if you’re just eating yoghurt in the morning, it might not be worth the extra money. The hotel itself was old but well maintained. The carpets could have been cleaner. he location was excellent! Very close to the S and the U stations. There were also a couple of restaurants near it but not many options.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

6/10 Okay

B, Slovenia

Traveled with partner
Liked: Cleanliness
The location is great all other things are in average.
Stayed 3 nights in Dec 2019

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with delicious breakfast
Delicious breakfast. Very close to Praterstern station with S7 train to the Airport. Clean, comfortable, 24 hours luggage storage,
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel. Good position,very close to ubahn to travel around.
Stayed 3 nights in Dec 2019

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

Kuhnstof, Vienna

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffers were OK , but the hotel manager was so ruthless. Room was way under expiration.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean. Close to transport. Honesty bar available. Lifts for disabled. Down side no tea/coffee in rooms. Breakfast advertised cooked was total continental. Only thing cooked boiled eggs!!
Stayed 3 nights in Nov 2019

8/10 Good

Techih

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The single room is very small, and there’s no bottle water or kettle in the room. The floor is a bit sticky.
Stayed 1 night in Nov 2019

10/10 Excellent

Maeve

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little boutique hotel. Older but spotless and comfortable beds great drinking water. Honour bar for drinks alcoholic or not. And lovely quiet little garden courtyard. Central location to train and tram. Will stay there again for sure!!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station , staff friendly and helpful
Stayed 3 nights in Sep 2019

10/10 Excellent

MikeB, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and the location was two blocks from rail and subway. Getting around town was no problem
Stayed 3 nights in Sep 2019

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The City is a must see
The service was very good . Location was easy to get to . And I know this is a Canadian thing there is no ice to be found. Is my only down pointer
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good area, the staff friendly and the room was comfortable
Stayed 1 night in Sep 2019

8/10 Good

Peih-ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, breakfast included. Close to the metro. Well worth staying here
Stayed 1 night in Aug 2019

10/10 Excellent

Pål Teigland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly and helpful staff. We really enjoyed our stay.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, comfortable beds and good location.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel in a great location. Very friendly and very polite employees in special the ones that work day time. The guy that work night time is very rude. But in general the hotel is wonderful!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Art display was interesting. Breakfast was wonderful. Staff was very helpful. Travelocity says "24 hour shuttle, fee MAY apply." There is NO SHUTTLE. You must take a cab (They will call it for you) It is 36 Euro one way. (Total was more than my hotel bill!!!) The fee WILL apply and is quite predictable.
Stayed 1 night in Jun 2019