Ratings based on 69 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
for Overnight Stay Before Destinationby Alex from US
Posted Dec 2, 2013 on Hotels.com
Had to pay extra 10 euro for wifi that was really slow. Other than that, the staff was friendly and customer service was excellent.
for Everyoneby Vadim from St. Petersburg RUS
A Good hotel with a very good location!Posted Nov 17, 2013
Very good breakfasts, excellent location< fiiendly staff. Clean room
for Personal Eventby A verified traveler
Good for WestbahnhofPosted Oct 26, 2013 on Hotels.com
Not bad overall. The room was slightly smaller than I was expecting and the beds were not very comfortable. Small TV with only one or two channels in English. Poor water pressure on the shower, overall facilities in the room appeared to be a bit outdated - in need of renovation in line with what has been done in the lobby/Bar/reception areas. Reception staff friendly and accommodating. I had to leave a 50 euro cash deposi, which was returned to me without any trouble the next day. You can also leave a credit card. Nice bar but at 6,00 euros for a weak espresso coffee and small mineral water, too expensive! Cannot comment on the breakfast because I didn't have it, but at 19,00 euros it seemed, again, very expensive. Location sited my needs - just a short walk down to the Westbahnhof, but I will try the "Motel One" next time, which looked new and it's literally next door to the Westbahnhof , might even be part of the same complex. Final note: area is a bit scruffy.
by A verified traveler
Service standardPosted Oct 26, 2013
The location wise is the best(in front of the westbahnhof ),total service(reception,restraint) were I satisfied. If you want to become superior class, you need more training for your all aspect of your staff.
Recommendedby A verified traveler
Good LocationPosted Oct 24, 2013 on Hotels.com
Overall OK. The hotel is next to the main train station in Vienna which was very convenient for us. The surrounding neighborhood wasn't the best, but the convenience to trains and metro was more important to us. My main complaint was the internet. There was only wi-fi in the lobby. We were supposed to have high speed internet via a plug in cable in the room but could never get it to work. The front desk wasn't too helpful with that either.
for Everyoneby Azza from Egypt
WonderfulPosted Oct 9, 2013
Pros: Staff members are cooperative
Location: Near city center and main railway station
Comfortable stay wonderful staff near city center very good in everything
for Overnight Stay Before Destinationby nita from canada
Great BreakfastPosted Sep 21, 2013 on Hotels.com
We stayed at this hotel because of its location. We were traveling through Austria on a rail pass and this hotel was only a minute from the station. It was very clean and comfortable especially after a very long flight. The best part of our stay was the wonderful complimentary breakfast the hotel provided. It was the perfect way to send us off on our train travels.
for Everyoneby leo
That was nice stay there, service, breakfast ****Posted Jul 8, 2013
I can recomend this place, good service, good proce
for Personal Eventby david from melbourne
Terrific locationPosted Jun 26, 2013 on Hotels.com
Location could hardly be better being just across the road from Wien-Westbahnhof travel hub for train, tram and bus, and near the Mariahilferstrasse shopping precinct. The hotel was very comfortable and quite classy with a spacious very well appointed and beautifully clean double room with free wifi throughout the building. There is a restaurant and bar at lobby level. There are some floors where smoking is allowed and there is a glass smokers lounge adjoining the internal atrium. There was a hint of smoke in the huge lobby, but none at all at the room level. Excellent.
for Everyoneby rikin777 from Mumbai, Maharashtra, India
Awesome roomPosted Jun 21, 2013
Pros: Top floor excellent room, huge bathroom
Location: just opposite Wien Westbahnhof station.
Excellent room on 8th floor (801) with city view...bathroom is huge and has tub..nice room decor and comfortable beds...has small refrigerator in room..stayed for 2 nights..excellent staff and currency conversion at reception desk..didn't get chance to try the breakfast(Euro 16/person)..has bar and restaurant on ground floor