Ratings based on 28 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by Kevin

My Stay

Posted Jun 23, 2014
Pros: Every think is fine
Cons: The Parking charge of Euro 17 is too high its 20% of the room charge.
I traveled with my family to watch a Concert. The hotel was in a convenient location to trace by TRAM
4 out of 5
Recommended
for Personal Event
by Ponydoc4u from purcellville Va

Nice hotel close to Meidling Train Station

Posted Oct 10, 2013 on Hotels.com
Convieient to the Vienna Meidling Station . Friendly and helpful staff. Good breakfast selection. Comfortable room.
Comment from Hotel Management
Nov 23, 2013 by WM, Hotel Management
Dear Guest, thank you very much for taking a few minutes to write a feedback about your stay. I am happy to hear that our close location to the Wien Meidling Station was convenient for you, and that our service standards met your expectations. We look forward to welcoming you back again soon. Kind regards, Werner Magedler General Manager
5 out of 5
Recommended
by Lisa from Edmonton, Canada

Exceptional!

Posted Sep 8, 2013 on Hotels.com
I can't say enough great things about Hotel Rainers in Vienna! I was in Vienna for 11 days on vacation, travelling by myself. The hotel itself is super clean, modern and either newly built or renovated. My room was really comfortable, modern and was very clean, and was cleaned daily by house keeping. I had a basic, single room with a comfortable double bed and a bathroom which included a toilet, sink and shower. Also included was air conditioning, which I could control the temperature of, a TV, a mini bar fridge, DVD player, kettle and assortment of tea and instant coffee. The staff at Rainers are really helpful and friendly and speak both German and English. Wifi costs extra, however; there are 2 computers in the hotel lobby where you can access the internet free of cost at any time. The only slight short fall is that the hotel is a bit away from the centre of the sights (Stephan's Platz). However, there is an S-Bahn station within a 10 minute walk and the S-Bahn takes you right to Karlsplatz where you can catch the U-bahn or walk to the centre within 10 minutes. As a single female traveller, I highly recommend this hotel. I always felt safe and enjoyed my stay. All of the photos you see on hotels.com for Hotel Rainers are accurate - you get what you see! Happy travels!
Comment from Hotel Management
Jan 25, 2014 by WM, Hotel Management
Dear Lisa, thank you so much for taking the time to write a comment about your stay with us! I am glad to hear, that you enjoyed your trip to this beautiful city and that our hotel and our staff made you feel welcome, comfortable and safe! As you mentioned, we are located outside the city center! With public transportation for example the tram no. 1 you can reach the famouse Ring Strasse within 10 minutes. Should you find time to visit Vienna again, we would be thrilled to welcome you back! Warm regards, Werner Magedler General Manager
5 out of 5
Recommended
for Everyone
by Kate from Devon, UK

Convenient, good value and friendly.

Posted Sep 5, 2013
Pros: We found all the staff very helpful and friendly and we particularly liked the incredible range of options at the buffet-style breakfasts!
Cons: The only minor problem we had was that it could get rather hot in the room at night with the windows shut, but noisy with them open.
Location: Easy to get to all attractions by tram (2mins walk away) or U-bahn (10mins). Local shops and good Italian restaurant nearby in Gudrunstrasse.
We used the hotel as a base for exploring Vienna and found it good value and very convenient for public transport. Although it is not in a very central location there are very easy connections to the old city and other interesting locations. The hotel appears to be very efficiently run and everything we needed was there.
Comment from Hotel Management
May 24, 2014 by WM, Hotel Management
Dear Kate, thank you very much for your feedback. I am glad to hear you enjoyed your stay in Vienna and that our hotel was the perfect base for exploring the city. We look forward to welcoming you back in the near future! Warm regards, Werner Magedler General Manager
4 out of 5
Recommended
for Overnight Stay Before Destination
by Heather from Kingston ON

Nice hotel, not so nice neighbourhood

Posted Aug 12, 2013 on Hotels.com
We had a pleasant stay at this hotel but the surrounding neighbourhood left much to be desired; I wouldn't encourage anyone to walk or explore at night. The hotel itself is well-kept and the staff friendly and helpful. Ideal for travellors staying briefly in Vienna, or that have access to a vehicle to commute to more tourist friendly areas.
Comment from Hotel Management
Jan 25, 2014 by WM, Hotel Management
Dear Heather, thank you very much for writing a short feedback about your stay. I am sorry to read, that while you seem to have enjoyed your stay at the hotel, our surrounding area was not to your liking. We are located in the middle of a residential area, so it may seem a bit quite compared to the tourist hot spots. But please be assured that Vienna is very safe city compared to others, and that luckily we have never had problems of any kind. We would be happy to see you again some time in the future. Warm regards, Werner Magedler General Manager
1 out of 5
Recommended
by Eileen from Galway

very disappointing

Posted Aug 11, 2013 on Hotels.com
While the hotel was very clean and convenient to city the lack of air conditioning and unwillingness of staff to provide a fan was very disappointing In temperatures of 38 degrees it was impossible to sleep in the room without some form of cooling...Room was like an oven! Not what I would have expected from a 4 * hotel. Will not be returning there!
Comment from Hotel Management
Jan 25, 2014 by WM, Hotel Management
Dear Eileen, thank you very much for writing a short feedback about your stay. I am very sorry, that we have not been able to meet your expectations during your stay. We have had uncomfortably hot weather in Vienna during July and August, and unfortunately our air conditioning system was not able to cope with it. But please be assured that we are going to improve this system until next summer. Once again I would like to thank you for your time, and assure you, that your comment has been take very seriously. Best regards, Werner Magedler, General Manager
2 out of 5
Recommended
for Getaway With Friends
by dkla from Los angeles

Not near anything except tram

Posted Aug 5, 2013 on Hotels.com
Do NOT stay here if you want to be near the bulk of the sights. It is probably good for business stays. Clean hotel, but our room was MISERABLY hot- it wa svery hot out but they said the room could not be made cooler than 10 degrees Celsius less than outside!!! They offered us another room but that would not help if this was the case. We got a fan but I swear during the night the A/C was turned off as I did not hear anything coming out of the vents. There is NOTHING near the hotel except the train and tram, it is around 10 minutes to city center
Comment from Hotel Management
Jan 25, 2014 by WM, Hotel Management
Dear guest, thank you very much for writing a comment about your stay. I am very sorry, that we have not been able to meet your expectations during your visit. We have had uncomfortably hot weather in Vienna the this past summer and unfortunately our air conditioning system was not able to cope with it. We have already discussed this matter with the responsible people and we are going to improve it until next summer. We are located in the middle of a residential area. Our reception staff is more then happy to give recommondation about restaurants, bars etc. in the surrounding neighbourhood. And just as you mentioned, although we are located outside the city center, it only takes you app. 10 minutes to get to the famouse Ringstrasse with all its sights. Once again I would like to thank you for your time, and assure you, that your comment has been take very seriously. Best regards, Werner Magedler, General Manager
4 out of 5
Recommended
by A verified traveler

Hotel Rainers

Posted May 26, 2013 on Hotels.com
Great hotel for the price. Helpful staff recommended
Comment from Hotel Management
Jan 25, 2014 by WM, Hotel Management
Dear Guest, thank you very much for your short feedback. We look forward to welcoming you again soon. Kind regards, Werner Magedler General Manager
5 out of 5
Recommended
for Everyone
by angel from Houston, TX

nice clean hotel

Posted Mar 28, 2013
Great location. Short tram ride to all the sights. Nice clean hotel.
3 out of 5
Recommended
by A verified traveler from ravenna, italy

Posted Jan 16, 2012 on Hotels.com
close to downtown and public transportation, good breakfast with a lot to eat, the bed are not the best and they are charging euro 15 for parking, in general i would reccomend