Ratings based on 427 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Der Name verspricht mehr.....

Posted Jan 28, 2015
Pros: Mit Abstand das Frühstück und auch die Betten sind gut und gemütlich.
Cons: Tja, Zimmer bzw. Bad etwas "modernisieren"
Location: Hotel liegt etwas außerhalb vom Centrum und in der Nähe selber haben wir nichts unternommen, da die Innenstadt natürlich am meisten bietet.
Im Großen und Ganzen war alles ok. Frühstück war klasse. Unser Zimmer war nichts besonderes, insgesamt war die Ausstattung einfach, die Badezimmertüre abgenutzt, die Toilette altmodisch.....vom Marriott hatte ich mir mehr versprochen. Dummerweise haben wir zudem auch noch ein Raucherzimmer genommen. Solch einen widerlichen Geruch in einem Hotelzimmer hatte ich noch NIE und schon oft habe ich in einem Raucherzimmer genächtigt. Das war wirklich fies. Richtig lüften konnte man nicht, da das Fenster nur zu ca. 5-10 cm zu öffnen war. Ein Schnäppchen war es nicht, aber dafür war man halt auch in Wien. Beim Auschecken wurde nicht gefragt, ob man zufrieden war. Also das "nette Abschluss-Wort" fehlte. Evtl. würde ich bei meinem nächsten Wien-Besuch ein anderes Hotel wählen......
5 out of 5
Recommended
for Everyone
by A verified traveler

close to the city

Posted Jan 23, 2015
Pros: close to everything and to my business partners offices
I had a good experience. The hotel was calm on the weekend .The internet was working well. A nice breakfast buffet. Staff of the hotel were cordial.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sussex

Loved this hotel

Posted Jan 7, 2015
Pros: See above
Cons: See above
Location: Not to be missed: the circular tram ride, the parks, a Mozart\Strauss concert, Mozart's House, St Stephens (climb the tower!)
Just what I'd hoped for: Elegant public areas, very helpful and attentive Reception and Restaurant staff, excellent breakfast and good evening bar snacks if a full restaurant meal not required. Very near the station so an easy train ride from the airport and also within easy walking distance of the centre. Enjoyed a swim in the heated indoor pool. The room was comfortable and well serviced and the bathroom had plenty of surface space to put toiletries and to hang towels. I am very much looking forward to returning to Vienna and to this hotel. The only negatives, which in no way spoilt our stay: Tea/coffee making facilities were not available in the room Wi-Fi was not free although we were offered a breakfast\free Wi-Fi package which was good value given the extensive breakfast selection There was a step from the bathroom on which we both stubbed our toe (until we got used to it!) The shower door over the bath did not reach the bath surround so there was a large puddle on the bathroom floor after every shower (until we put a hand-towel down to mop it up) The swimming pool attendant was slightly off-hand and should have been more helpful when I didn't know how to lock the locker door or where to put my wet towel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Norddeutschland

Silvester in Wien

Posted Jan 5, 2015
Pros: Das Personal war trotz der vielen Gäste freundlich und zuvorkommend.
Cons: Die Zimmer sind sauber, es wäre aber noch Luft nach oben!
Für die ganze Familie Zimmer zu bekommen über die Feiertage hat super geklappt. Das Hotel ist groß, doch nicht zu hektisch. Ein guter Ausgangspunkt ins Zentrum, sowohl zu Fuß als auch per Tram.Das Frühstücksbuffet erfüllt jeden Wunsch.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Foggia

Albergo molto bello ben collegato al centro

Posted Jan 4, 2015
Pros: La cordialità del personale e le camere.
Cons: La capacità comunicativa del personale.Parla solo inglese e tedesco.
Location: La posizione non è centrale, ma è ben collegato al centro con i mezzi di trasporto. Vicino al Belvedere 300 metri.
Hotel discreto. Colazione a parte e molto costosa ma ne vake la pena veramente eccellente ed abbondantissima e raffinata. Personale cordiale ma non parla l'italiano.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel a 10 min dallo StadPark

Posted Dec 31, 2014
Pros: la cordialità degli operatori
Cons: maggior chiarezza sulla dimensione dei letti
Location: fuori dell'hotel passa il tram 0 che porta direttamente al Prater, a 10min c'è lo Stadpark , a 20 min c'è il Belvedere tempi fatti a piedi,
Buona accoglienaza dal personale dell'hotel (non parlano italiano), dopo il pagamento in rete mi accorgo di avere incluse solo due colazioni anziche tante quante la prenotazione, all'arrivo chiedo lumi e l'operatrice mi dice che non c'è alcun problema, chiedo info anche sul parching privato (abbastanza costoso) anche qui l'operatrice mi da indicazioni che posso lasciarla in qualsiasi parcheggio esterno perchè essendo festa non si paga, purtroppo per forse per un dispetto o forse per la targa italiana mi trovo il tergilunotto della macchina "sradicato", per il resto benissimo la colazione inclusa ti permette di saltare il pasto del mezzogiorno. resta ilproblema dei letti noi eravamo in tre e abbiamo dormito su un matrimoniale che sono più grandi degli standard, ma volendi ci aggiungevano un terzo letto, per cui esperienza positiva
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom MILANO

OTTIMO ALBERGO NEI PRESSI DEL CENTRO

Posted Dec 29, 2014
Pros: gli ampi spazi, la colazione, il centro benessere
Cons: il servizio internet in camera dovrebbe essere compreso nel prezzo
Location: come già detto l'hotel è in buona posizione : 1 fermata di tram al belvedere , 4 o 5 fermate di tram dal centro
La scelta di questo hotel é stata effettuata per la posizione , vicina al convitto dove nostra figlia vive. E' un buon hotel con servizio ristorante fino alle 23 (cosa insolita in Austria) . Il cibo é ottimo, la colazione superba. Il personale si occupa del cliente con professionalità! Le camere sono ottime e la pulizia eccellente. L'unico neo è il servizio internet in camera, per cui viene richiesto un pagamento extra. L'hotel è a qualche fermata di tram dal centro e a 1 dal Belvedere. Nel nostro caso sarà un punto di riferimento considerata la posizione e il buon trattamento.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mailand

Gute Lage

Posted Dec 24, 2014
Pros: Super Lage 2 min zur S-Bahn
Cons: Rezeption, nicht immer sehr nett und flexibel
Location: Zentral
Keine Bioprodukte nur Standard. Sehr nette Putzfrauen, wohl die netten im ganzen Hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Top Hotel sehr zentral

Posted Dec 23, 2014
Alles bestens!!! Top Lage, sehr zu empfehlen!!! Weihnachten in Wien ist genial!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Aberdeen Scotland

A Good Night in Vienna

Posted Nov 12, 2014
Pros: Everything
Location: The hotel is near to all the popular attractions by foot or tram/underground which is easy to use. Just remember to buy the Vienna Pass.
This is the 2nd time we have stayed at this hotel, once as a family and this time as a couple. Both times the Hotel and staff were excellent and helpful.