Ratings based on 495 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Didn't buy upgrade.

Posted May 26, 2015
Pros: Friendly staff, good position next to train station.
Cons: Building is tired. Needs an update.
Location: Belvedere Palace close by and Russian Church. Long walk to Vienna center.
Booked good price through Expedia. Arrived at Hotel and staff politely attempted to on sell breakfast and room upgrade. When I rejected we were placed in a room with a leaking shower screen next to the noisy cleaners room. Also, room heating was poor.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NSW Australia

Trip if a life time

Posted May 21, 2015
All my life I have wanted to see the Spanish Riding School. A dream I never thought would happen as I live in Australia. I did get to do the trip of a life time and coincided it with my birthday to go to the performance. At the end of a perfect day I came home to find a bottle if Champagne in my room with a plate of Petrie fours from the staff. I was over whelmed by there kind thoughts. The staff are lovely and speak English . I loved the photos on the walls in the halls and the decore. As a horse lover I found the Hotel the perfect place to stay. The bathroom is amazing. The shampoo is fantastic as good if not better than the salon bought shampoo I use. The beds are great and we slept well as it was in a quiet street with the station not far away .
4 out of 5
Recommended
for Couples
by A verified travelerfrom Friedrichsdorf

Schönes Hotel mit sehr guter Verkehrsanbindung

Posted May 19, 2015
Sehr schönes Zimmer, freundliches und zuvorkommendes Personal. Reichhaltiges Frühstück, für jeden Geschmack etwas dabei. Würde bei unserem nächsten Wien Trip dieses Hotel wieder buchen. Schöner Pool!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SLC

Beautiful hotel close to the Ring

Posted May 16, 2015
Recently renovated. The breakfast buffet was included and on the first day it was phenomenal, as nice a breakfast as I have ever had. On Day 2 we came downstairs around 9 and we must have entered as a group left because nothing was left. The staff was working frenetically to clean up but they weren't restocking the buffet. It was almost as if they had given up. We had had a perfect stay to that point so I just attributed it to bad timing. Just an unfortunate goodbye.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Unique Vienna full of history and friendly people!

Posted Feb 27, 2015 on Hotels
Amazing hotel so friendly and helpful,full breakfast good choice of food to suite all! The only downside which ended up being a blessing no wifi in room unless you pay but free in the lobby! Great location for trams and trains into centre took 10mins. Would stay again it also had a pool and sauna!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Der gesamte Poolbereich ist leider sehr eng, angefangen von den Umkleiden - und das Wasser war mir zu kalt.... ansonsten ein super Hotel in sehr guter Lage (S-Bahn in unmittelbarer Nähe)
5 out of 5
Recommended
for Families
by A verified travelerfrom Bristol, RI - USA

Nice Hotel

Posted Feb 16, 2015
Very pleasant staying, easy access to Tram lines that takes you to the most important city attractions. Excellent Breakfast.
3 out of 5
by A verified traveler

Der Name verspricht mehr.....

Posted Jan 28, 2015
Pros: Mit Abstand das Frühstück und auch die Betten sind gut und gemütlich.
Cons: Tja, Zimmer bzw. Bad etwas "modernisieren"
Location: Hotel liegt etwas außerhalb vom Centrum und in der Nähe selber haben wir nichts unternommen, da die Innenstadt natürlich am meisten bietet.
Im Großen und Ganzen war alles ok. Frühstück war klasse. Unser Zimmer war nichts besonderes, insgesamt war die Ausstattung einfach, die Badezimmertüre abgenutzt, die Toilette altmodisch.....vom Marriott hatte ich mir mehr versprochen. Dummerweise haben wir zudem auch noch ein Raucherzimmer genommen. Solch einen widerlichen Geruch in einem Hotelzimmer hatte ich noch NIE und schon oft habe ich in einem Raucherzimmer genächtigt. Das war wirklich fies. Richtig lüften konnte man nicht, da das Fenster nur zu ca. 5-10 cm zu öffnen war. Ein Schnäppchen war es nicht, aber dafür war man halt auch in Wien. Beim Auschecken wurde nicht gefragt, ob man zufrieden war. Also das "nette Abschluss-Wort" fehlte. Evtl. würde ich bei meinem nächsten Wien-Besuch ein anderes Hotel wählen......
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Not a business hotel if you want to work online

Posted Jan 25, 2015 on Hotels
No complementary wifi is stupid in this day and age, the prices were silly, but maybe this is just Eien or Austria in general although many other hotels of a similar standard do offer it
Comment from Hotel Management
Apr 4, 2015 by Alexandra Drobig, Hotel Management
Dear valued guest, First of all we would like to thank you for your visit at the Imperial Riding School Renaissance Vienna Hotel and for taking your time to share your experiences. Unfortunately we have learnt that you did not enjoy your stay with. You were not content with the internet service provided as it was not offered to you free of charge. We genuinely regret that we were not able to meet your needs and expectations and we would like to apologize for all inconveniences caused. Please note that since 15th January we do offer free base Wifi for all Marriott Rewards Member who book directly via a Marriott channel.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to the city

Posted Jan 23, 2015
Pros: close to everything and to my business partners offices
I had a good experience. The hotel was calm on the weekend .The internet was working well. A nice breakfast buffet. Staff of the hotel were cordial.