Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
65% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Overnight Stay Before Destination
by Chazz from Victoria Australia

Great breakfast

Posted Jul 23, 2014 on Hotels.com
We had a great stay here and the young lady in reception was very helpfull with all our enquiries and the transport was very handy convenient.
2 out of 5
by A verified traveler

Hotel room and bed was very good.

Posted May 11, 2014
Pros: Room, bed, and bathroom.
Cons: Definitely the wi-fi service. Also, please include toiletries in the room.
Location: Location was far from the downtown, but the metro and bus stop is nearby so it wasn't that bad.
Hotel room and bed were excellent. Bathroom was big and clean. However, I was very disappointed with the Wi-Fi service in my room. I had connection for 4 minutes and no connection for maybe 30 minutes. The 4 minutes I had wi-fi, the reception was very low. After complaining to the staff and asking them to change my room, they flatly rejected. I would have moved to another hotel... but since I already paid and the payment was non-refundable, I decided to stay. The breakfast was decent. Can be improved with more items in the buffet.
4 out of 5
for Getaway With Friends
by Becky from Hungary

Good experience in general

Posted May 11, 2014 on Hotels.com
The buffet was the best part of my stay. The location of the hotel can be better. My room was opposite a railway. It was noisy. But the room and hotel was clean and comfortable.
4 out of 5
for Everyone
by Emiliyan from Varna


Posted May 5, 2014
Pros: value for money
Cons: reservations process in the hotel
Location: far away from the center but 10 min. walking from the metro station - fair enough
Hotel's reservation dept. missed my booking, so it was a big hurdle for the receptionist to accommodate us. Finally he took the right decision and our stay was fine.
4 out of 5
by Jana from Dublin

Posted Jun 20, 2013 on Hotels.com
The hotel was lovely and perfectly clean and oh my god the breakfast absolutely beautiful!!!! Before I booked this hotel I read some reviews regarding the noise from the road on one side and train station on the other. Our room was located on the first floor on the road side of the hotel and of course you can hear something but I'm a light sleeper and had no problem sleeping. Only 2 down sides of this hotel would be the location- it's bit of a journey to town,we expected some commuting and didn't mind especially with the fantastic public transport in Vienna, but for some it can be too far. The other down side would be that this hotel charges for internet connection, it is year 2013,free internet is a standard even in really bad hotels can't understand that they are still charging. But over all it was very pleasant stay and would come back.
4 out of 5
by Mykola from Kyiv

Good hotel but far from center

Posted May 25, 2013 on Hotels.com
Good hotel but far from center. Clean rooms. Helpful staff. Breakfast is fine!
5 out of 5
for Couples
by Cassie from CT

Great hotel, great service!

Posted Jan 8, 2013
Pros: The service
Location: Easy to get to, right on the 52 line.
The Kavalier hotel was the perfect hotel for our stay in Vienna! We had to get up early to catch a 6am train, and they called a cab for us, and packed us a breakfast/lunch bag! Fantastic experience.
4 out of 5
for Everyone
by Graham from Gibraltar

Another Satisfying Stay At The Excellent Kavalier

Posted Nov 15, 2012
Pros: The Quality of the Breakfast Buffet
Cons: No tea and coffee making facilities
Location: A quiet location close mto Schonbrunn Palace and the Zoo
Yet another satisfying stay at the Kavalier. The location is good, the breakfast as good as you could hope for. The staff are most friendly andhelpful and the overall experience was great. This hotel never fails to satisfy when we visit Vienna.
3 out of 5
by A verified traveler from California, USA


Posted Oct 30, 2012
Pros: the food was very good.A lot of variety.
Cons: the staff in the reception.Were not responsive in timely manner.
Location: Location was o.k. not too close to down town.But with train or bus ride you can manage fine.Just not so convenient as I expected.
I didn't have a soap dish ready to use in the bath tub,as it was one in the toilet at least.The T.V.was not working most of the time and when I called the reception they promised to send some one to fix it right away and he didn't come for hours.Than when I called again,the staff didn't even answer. I was without T.V.reception most of the time and was glad to leave this hotel after 2 nights.Even this time was too much to handle these disappointments for me.I will never recommend this hotel to any of my friends or any one for that matter.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2012 on Hotels.com