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Reviews of Lindner Hotel Vienna Am Belvedere, part of JdV by Hyatt

4.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1004 reviews" "
Rating 8 - Good. 347 out of 1004 reviews" "
Rating 6 - Okay. 75 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and great amenities. Terrible breakfast buffet and myself and family would highly recommend this hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Bisuil

Stayed 3 nights in Dec 2023

4/10 Poor

Gretell

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We usually stay in this hotel. We have stayed in this hotel more than 50 times the last 6 yrs, for different reasons . The change of staff is a big reason we are looking for another hotel. We were waiting in line to check in, two staff were busy with some people and there was a third person doing the check in. It was a woman. We were the next in line . She told us to wait . A man appeared and cut us off. She immediately started to check him in and ignore our presence. When we were checking in, she made a rude comment to a question I asked to the other person that was doing our check in. I usually don’t give bad reviews, I love the location of the hotel, but I just don’t like being attended to by unprofessional staff. Rather change.
Stayed 3 nights in Dec 2023

6/10 Okay

TIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional, unexciting
This place is fine but very businessy and functional, nowhere near as nice as it looked in hotels.com pics and IMO not good value for money. The lobby is very ugly and the reception on staff arrival seemed quite bored, so first impressions were not good. The WiFi is the worst I’ve ever seen in a hotel belonging to a major chain, almost nonexistent in our room (we used NH Hotel WiFi from next door!!!). The gym is new and q nice but sadly the beautiful looking sauna was not working. Breakfast was good though could have been more vegetarian options. Quite good location
Stayed 1 night in Nov 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be coming here again!
Stayed 3 nights in Nov 2023

10/10 Excellent

Landy, Palm Bay

Stayed 3 nights in Nov 2023

4/10 Poor

Haipeng

Disliked: Cleanliness
Disappointed by the cleanliness and services
While the location and view at Lindner were excellent, cleanliness became a significant concern during our three-night stay. Upon arrival, we noticed unpleasant stains in the corner of the washstand. Despite requesting daily cleaning, the stains remained untouched throughout our stay, persisting for the next visitor. On the day of checkout, we were unexpectedly awakened at 8:04 AM by the cleaning staff rushing to service the room. When we expressed our concern at the reception, we were surprised to be informed that it is considered normal to be disturbed if the 'do not disturb' sign is not placed on the door. Regrettably, based on our experience, I cannot recommend Lindner for your visit to Vienna.
Stayed 3 nights in Nov 2023

2/10 Terrible

Stacey

Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth J

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to everything in walking distance to the city and main market area. Room was clean, bed was comfortable, and overall great place to stay for the week I was there.
Stayed 6 nights in Nov 2023

10/10 Excellent

MARYCARMEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Kartik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you take city pass, access to old town dining shopping becomes very easy..
Stayed 3 nights in Oct 2023

8/10 Good

Gretell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They have new staff. I missed the service it had the past 4 years. We stayed in Vienna often and we love this hotel. With the change the interaction is not as pleasant.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is conveniently located near the Belvedere Palace and is in close walking proximity to major attractions. Star attraction for us was the buffet breakfast and also very helpful staff. Few amenities in the room such as Iron, kettle, etc. were not readily available in the room but the staff was very prompt in providing upon request.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jim

Stayed 4 nights in Sep 2023

10/10 Excellent

Felicia Fauzia

Stayed 2 nights in Sep 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
A very comfortable stay for just one night, arriving late and leaving early so only slept and then had breakfast but in the time I was there I can say that it was excellent. The breakfast offering was truly amazing.
Stayed 1 night in Aug 2023

10/10 Excellent

Janaya

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were fabulous. The room was lovely, spacious, clean, and cool!
Stayed 3 nights in Aug 2023

10/10 Excellent

Marius

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, friendly staff, great place to stay in Vienna, just minutes from everything this magnificent City has to offer.
Stayed 3 nights in Aug 2023

10/10 Excellent

Hossam

Stayed 2 nights in Aug 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy clean stay for Vienna city
Nice clean hotel, parking expensive- it’s €8/day 200m away instead of €30. On the tramline to the city. Staff friendly. Breakfast is ok, probably better in the many city cafes
Stayed 2 nights in Jul 2023

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, right next to Belvedere and about 1 mile to museum quarter. Clean and quiet, staff helpful. Breakfast expensive at €28 so we didn't have it. Bar and restaurant area very quiet. We booked 2 rooms for a family of 4, same floor but not together so suggest requesting adjoining rooms if you need them.
Stayed 2 nights in Jul 2023

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Angelo

Traveled with group
Liked: Cleanliness, staff & service
Nice place friendly staff. Had an wanted guest, bugs, i was told tfat i can be moved to another room. But not worth it since i was lesving in a day.
Stayed 2 nights in Jul 2023

8/10 Good

Amit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Overall an amazing stay. Excellent place, very helpful staff with a great location. We had two Rooms, and one a bit too small.The aircon was a bit too cool or warm at times. Guests should be able to control the room temperature. Minor problems, but overall I recommend the place.
Stayed 4 nights in Jun 2023

10/10 Excellent

Shane

Stayed 4 nights in May 2023

10/10 Excellent

Dr. Intesar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is v good Except the bathroom style
Stayed 4 nights in May 2023

6/10 Okay

David

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel was very clean, modern and comfortable, with an excellent breakfast. It is within walking distance of many Vienna highlights. Unfortunately, the wellness centre was closed for renovations during our stay. We were not made aware of these renovations at the time of booking. We would have chosen a different hotel if we had been. I feel like this was dishonest and I will not be staying at another hotel operated by this company.
Stayed 2 nights in Apr 2023
Response from Georg Pollerus (Front Office Manager) on Apr 29, 2023
Dear valued guest,Thank you for taking the time to share your experience with us. We are glad to hear that you found our hotel clean, modern, comfortable and enjoyed our excellent breakfast. We are sorry to hear that our wellness center was closed for renovations during your stay and that you were not informed about this before your arrival. Please accept our sincere apologies for any inconvenience caused. We always strive to provide our guests with the best possible experience, and we regret that we fell short in this instance.We understand your disappointment, and we want to assure you that we are taking steps to improve our communication with guests regarding any ongoing renovations or maintenance work. We hope that you will consider giving us another chance in the future to show you the high level of service that we are known for.Thank you again for your feedback, and we wish you all the best in your future travels.Sincerely,Georg

10/10 Excellent

Gretell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and friendly.
Stayed 1 night in Apr 2023
Response from Diana B. on Apr 29, 2023
Dear Guest,thank you for the great review! :)Kind Regards

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Gretell

Liked: Cleanliness, staff & service, property conditions & facilities
The service is always excellent .
Stayed 1 night in Mar 2023
Response from Agner Y. on Apr 1, 2023
Dear Ms. Gretell, Thank you very much for having stayed with us and for giving us such a wonderful rating. We are glad that you liked our service and we look forward to welcoming you back soon!Warm regards,Agner YapeFront Office Staff

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast choices. Comfortable bed but prefer to have double duvet instead of two singles. A few small issues.Better to have WHB in WC, not in bedroom. Could not use bedside table socket to plug-in continental adapter because socket too close to wall facing. Air conditioning control did not respond properly. No radio stations with TV. Tea/coffee/milk not replenished. Good hotel overall, would recommend.
Stayed 4 nights in Mar 2023
Response from Agner Y. on Apr 1, 2023
Dear Mr.Gary,Thank you very much for having us as your abode during your stay in Vienna and for giving us an excellent rating.Thank you also for sharing your honest feedback regarding your room. We will be forwarding it to our colleagues to help us improve our services and facilities.Nevertheless, we look forward to welcoming you back again soon!Kind regards,Agner YapeFront Office Staff

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023
Response from Agner Y. on Apr 1, 2023
Dear Mr. Peter,Thank you very much for this excellent review! We look forward to welcoming you back soon.Kind regards,Agner YapeFront Office Staff

8/10 Good

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel with very good breakfast
Comfortable bed , powerful shower , excellent shower products . Could have been more Tea & coffee available. Disappointed that the gym and sauna were not available and that the restaurant not open Sunday & Monday evening
Stayed 3 nights in Feb 2023
Response from Agner Y. on Mar 18, 2023
Dear Ms. Pauline,Thank you very much for having stayed with us during your recent visit in Vienna. We are happy to have received a great rating from you - thank you!We would have gladly given you extra tea and coffee upon your request but thank you for sharing your honest feedback so we know next time what to improve on. We also regret to know that you were not satisfied with the restaurant's opening hours and that the sauna was unavailable to renovations. Nevertheless, we look forward to welcoming you again soon and hope to provide you a better experience next time you visit us. All the best!Warm regards,Agner YapeFront Office Staff

8/10 Good

Pavel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Very nice hotel near the centre. Rooms are space and nicely equipped. If you stay more nights and don’t require room service you can suck the minibar. However the bathroom, especially the shower could be sorted better as separate room. Also the bed is too soft for me. For some reason the breakfast is blocked during initial booking. It’s unblocked only after we select option cancel the booking which of course is 50 eur more.
Stayed 2 nights in Feb 2023
Response from Agner Y. on Mar 18, 2023
Dear Mr. Pavel,Thank you very much for having chosen us as your abode in Vienna. We are happy to have received such a good rating regarding your stay - thank you!We are sorry to know that you were not completely satisfied with the design of the room and the softness of the bed. We will be sharing your feedback to our colleagues to help us know where to improve on.Nevertheless, we hope to be able to welcome you back again soon when you are in Vienna again. All the best!Warm regards,Agner YapeFront Office Staff

10/10 Excellent

ALON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Agner Y. on Jan 22, 2023
Dear Guest,Thank you for having been with us and for this excellent review! We hope to see you again soon.Kind regards,Agner YapeFront Office Staff

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break in Vienna. First time visitor stunning city well worth the visit.
Stayed 3 nights in Dec 2022
Response from Diana B. on Jan 4, 2023
Thank you for your message.

8/10 Good

Owen

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2022
Response from Agner Y. on Jan 22, 2023
Dear Mr. Owen,Thank you for having chosen us your home during your last trip in Vienna.We appreciate the good review that you left and we look forward to having you back again soon.Kind regards,Agner YapeFront Office Staff

10/10 Excellent

Vie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs and services were excellent! Walking distance to city center and many Christmast markets.
Response from Diana B. on Jan 4, 2023
Thank you for your message. We are happy that you enjoyed it.Kind Regards

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we were turned away (due to mechanical issues) from the Enziana Hotel just up the road, we booked rooms at this property spur of the moment, and they were extremely accommodating. Thank you!
Stayed 1 night in Nov 2022

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I revisit Viena, I will consider this hotel. Clean, with good beds, polite staff, and located near interesting places. Attractive price, and yummy buffet ...
Stayed 1 night in Oct 2022
Response from Marlene on Oct 30, 2022
Dear guest,Thank you for this good review! We are glad you enjoyed your stay in our hotel und hope to welcome you back soon!Sincerely,Marlene KlaßesReception

8/10 Good

Annelies

Liked: Cleanliness, staff & service
The room was very nice, but I couldn’t control the room temperature and fan. It was hot up to 26 degree and the fan on full blast. I asked hotel service to turn it off by the time I come back in. They managed to turn off the fan, but they couldn’t lower. The temperature, it climbed to 27 degree instead. They recommended to keep the window open, this is not the way to conserve energy. Also the white bathrobe and the towels were in tatters.
Stayed 2 nights in Oct 2022
Response from Agner Y. on Nov 2, 2022
Dear Ms. Annelies,Thank you for giving us a good review regarding your recent stay in our hotel. We are glad that you liked the design of your room. We are sorry that you were not satisfied with our air-conditioning system. The heating can be regulated by selecting the fan setting that suits your desired temperature. We only recommend to open the window to lower down the temperature more quickly. At best, we recommend selecting the Auto Mode to have a pleasant room temperature.Nevertheless, we look forward to welcoming you back again and we hope that we could give you a better impression of our facilities and services the next time that you visit Vienna.Kind regards,Agner YapeFron Office Staff

10/10 Excellent

Jianxin, Milpitas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to public transits
Stayed 4 nights in Sep 2022
Response from Marlene on Oct 30, 2022
Dear guest,Thank you for this good feedback! We are glad that you enjoyed your stay with us. Hopefully we can welcome you back soon in our hotel!Sincerely,Marlene KlaßesReception

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Lindner Hotel
It is Very simple, This hotel IS excellent in all you wish
Stayed 4 nights in Sep 2022
Response from Marlene on Oct 30, 2022
Dear guest,Thank you so much for this great review! We are glad that you enjoyed your stay here in our hotel. We hope to see and welcome you back soon!Sincerely,Marlene KlaßesReception

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect all around!
Stayed 1 night in Sep 2022
Response from Marlene on Oct 30, 2022
Dear guest,Thank you for this kind feedback! We are happy that you enjoyed your stay with us and hope to welcome you back soon.Sincerely, Marlene KlaßesReception

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Sumeet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good place by Belvedere
Had a good experience with the hotel! Very good minibar deal if you don’t opt for cleaning. Ended up early and had no issues checking in, walkable to the innerstadt and right beside the Belvedere palace & gardens! Very pleased with the room spacious, clean & good views.
Stayed 2 nights in Sep 2022
Response from Marlene on Oct 30, 2022
Dear guest,Thank you for this great feedback! We are glad that you enjoyed your stay with us and hope to welcome you back soon!Sincerely,Marlene KlaßesReception

10/10 Excellent

Juan Carlos, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, customer service, very clean place.
Stayed 1 night in Jul 2022
Response from Agner Y. on Sep 8, 2022
Dear Mr. Juan Carlos,Thank you very much for this excellent review! It makes us happy to know that you liked how convenient our location is, the cleanliness of the hotel as well as our customer service. We look forward to having you again the next time you are in Vienna. Thank you very much!Kind Regards,Agner YapeFront Office Staff

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Agner Y. on Aug 8, 2022
Dear Guest, Thank you very much for your excellent review of our hotel! We are happy that you liked your stay and to get such an amazing rating. This motivates us to be on the top of our game so that we are able to deliver the best service to our valued guests. We look forward to having you again soon here at the Lindner am Belvedere in Vienna. Best regards, Agner Yape Front Office Employee

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor internet in room. Did not know of other internet plans after I checked out which I could have use it for work meetings
Stayed 1 night in Jul 2022
Response from Diana Sirghie, Receptionist on Aug 4, 2022
Dear Mr. Karen, thank you very much for choosing our Hotel and we are sorry for the inconveniencies regarding internet. Apart from this we hope that you enjoyed your staying in Vienna and you had a nice holiday. We hope to see you again in our Hotel. Best regards.