Ratings based on 48 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from NL, Canada
Reasonable stroll to the center of ViennaPosted Sep 29, 2014
Pros: Staff were helpful in arranging concert tickets. The breakfast was better than you often receive at European hotels.
Cons: The hotel hallways and elevator look somewhat worn and in need of sprucing up.
Location: Easy to reach most sites as the underground and trams are an easy walking distance. Dinner and concert at the Kursalon was worthwhile.
The room offered in the hotel seemed smaller and appointed differently than represented on the Expedia site. We ultimately accepted the room offered as the alternate offered was less attractive. The room turned out to be fine. The breakfast was very good. Tea and coffee were always available in the lobby. The staff were helpful in booking concert tickets and arranging airport transport, etc. This hotel was an easy stroll to the historic section of Vienna and easy to access the convenient Metro systems in Vienna.
for Everyoneby A verified traveler from London
Acceptable hotel in very good locationPosted Sep 13, 2014
Pros: The staff are all wonderful, starting at reception and in the restaurant and other areas of the hotel. The breakfast is superb.
Cons: Smoking is still prevalent in Austria and you will notice this along the hotel corridors. The first room I was allocated on 7th floor had smoking.
Location: Very good location. Take the airport bus (rather than the very expensive CAT airport train). The bus and indeed trams no 1 and 2 stop nr hotel
The hotel dates back to the 1960s and could do with some refurbishment. The rooms are quite small and the decor is dated and a little tired. The hotel faces a main road crossing, but I had a room on the 6th floor facing the back 'garden'. There is no garden, but high rise blocks of flats with permanent noise from an adjacent building site. Though quiet at night, but workers started at 7 am.
for Everyoneby A verified traveler from UK
Good location and value for moneyPosted Sep 7, 2014
Pros: Helpful staff. Excellent and very clean bathroom in the room (the public WC downstairs was also very clean). Good selection of teas and coffees.
Cons: Some carpets may need refurbishing based on the initial room we were allocated (the one we had for our stay was fine).
Location: The location, on Hollandstrasse, is just across the Donau Canal from the inner city and 5 minutes walk from Schwedenberg U Bahn and trams which we fou
Two of us stayed for four nights. Initially we were given a twin room having booked a double but this was quickly corrected - the staff were helpful with this and other queries. Setting the aircon was a bit of a struggle but I think this was our lack of expertise. There was some noise from the street but not excessive. The room was clean and tidy and kept that way. Our room only had a shower but it was a good one - we liked the presence of the plastic yellow duck! The elevator could be a bit slow (we were on the 7th floor). We did not use the bar or little business centre, or eat in the hotel so cannot comment on these.
for Everyoneby A verified traveler from geneseo, ny
Great location. Close to Stephenpkatz.Posted Jul 28, 2014
Friendly and helpful staff. Wonderful experience.
for Business Travelersby A verified traveler
Nice hotel near to old townPosted Jul 14, 2014
good complimentary breakfast and accessibity to historic sites
by A verified traveler from MEL
Neither the wifi nor the ethernet cable workedPosted Jul 11, 2014
We were disappointed to find that although the hotel claimed to provide free wifi in the rooms, the wifi was out of order. We forgave them for this as unexpected problems like this can occur and they assured us that we could still access the internet via an ethernet cable plugged into a laptop. However we found that in our particular room this also didn't work. Upon reading previous reviews on expedia we also found that people had experienced problems with the wifi at this hotel from as long ago as March. This told us that their wifi problem is obviously an ongoing one which you would think they would have fixed by now... Or removed the 'free wifi' statement from their hotel advertisements. It seemed they could do nothing about the faulty ethernet cable in the room that we were paying far too much for... Or at least they acted that way... It wasnt until we explicitly and politely asked if we could change rooms that they seemed to realise this was possible. We were content in our new room even though there was still no wifi and rather than a queen bed, we were given two single beds. We didn't want to complain again so we just left it although we were still a little annoyed as this hotel was a little out of our price range to begin with.
for Familiesby Elizabeth from Los Angeles
Great hotel for the price.Posted Jul 2, 2014 on Hotels.com
Fantastic front desk service. A nice hotel trying to be a hip chain. Everything was fine, it just needs a little updating. For the price, I was happy to walk 10 minutes to old town, but the museums and other touristy things are on the other side of the city.
by A verified traveler
Close to old Vienna - but no characterPosted Jun 30, 2014
Pros: Proximity to the older central part of Vienna
For the money room was small and close to the elevator which you could here all night. Also of the nine hotels we stayed in on our trip was the only one with a cost associated with access and use of their wi-fi network. Just didn't have a positive feel about it.
for Getaway With Friendsby Stacy from Thetford, UK
GREAT LOCATION!!!Posted Jun 28, 2014 on Hotels.com
This hotel was located close to town center, just a walk across the bridge, the bus and site-seeing bus run in front of the hotel making it great for tourists. The hotel staff was really friendly!
Recommendedby A verified traveler
ViennaPosted Jun 20, 2014 on Hotels.com
This hotel is really central just accoss the bridge n u are in the heart of everything. 5-10minute walk n u are in shopping dining area at its best.