Ratings based on 1,127 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rye, NY

Perfect hotel for an early morning flight

Posted Jul 30, 2015
Pros: Location, cleanliness, quiet.
Cons: More double queen rooms. We had to get two rooms for our family of four... it was okay, but not ideal.
Location: Right across the street from the airport.
This was a very nice hotel across the street from the airport. It was wonderful not to have to take a shuttle for our early morning flight out of Vienna. We all slept great and the rooms were very quiet. We would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Good airport hotel but don't plan on easy in/out

Posted Jul 28, 2015
I stayed at this hotel twice last week (two lay overs in Vienna). It is ultra convenient, practically attached to the terminal and the room are clean and contemporary. My biggest issue was during both stays, the check-in took 20-45 minutes and check-out 10-15 due to long lines and not enough front desk staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Convenient to airport

Posted Jul 27, 2015
Pros: Staff was friendly and the physical appearance was ok, what you'd expect from a standard business hotel. It is a short walk to the airport terminal.
Cons: The food desperately needs improvement. Staff needs better training.
Location: Airport hotel. No reason to stay there unless you're catching an early morning flight.
Dining options were poor. There was a buffet - all prepared type dishes, with a poster detailing the natural and artificial additives in each dish. I guess that's helpful b/c you know what you might want to avoid, but I would hope the food would not be processed and so no list of additives would be needed. The bar menu was very limited and not prepared as ordered. We ordered rare burgers - they came well done. When we protested and said to take them back, we were met with an indifferent shrug and the nonsensical explanation that the meat had been frozen. We insisted and got rare burgers, but the quality was so-so anyway. We were told there was a free coffee service in the lobby for breakfast; there wasn't. The staff at the front desk were not knowledgeable. We reserved a non-smoking room, king bed and got twins in a smoking room. The room was changed per our request with the acknowledgement that the request was in the record and the explanation that the receptionist was new. The wake up call never came - though it too was noted in the record. We were initially misinformed about the correct terminal, though a second person corrected the misinformation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport

Posted Jul 27, 2015
Pros: Great breakfast buffet, very convenient location
Nice hotel located within a minutes walk from the airport. Modern clean room. Great breakfast buffet with huge range of offering for even the choosiest of eaters.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Great hotel steps from the airport departure gates

Posted Jul 27, 2015
Pros: The location and friendly staff.
Cons: We decided not to stay for breakfast as we thought this was a bit expensive.
Location: Steps away from the departure gates at the airport.
My family of five stayed in two rooms on our last night in Vienna. Upon check in we were immediately upgraded and told we could consume anything in the mini bars (except alcohol) due to booking on expedia. The rooms were wonderful. We were also given a rollaway bed at no charge for my 12 year old daughter. Upon our return to the states we noticed several items were left in the room. We called and were told they were happy to mail them to the states for us. Excellent stay and customer service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
Pros: Very friendly and helpful staff.
The hotel is near the airport, great when you do not know your way around.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2015
Excellent hotel, utmost professionalism of staff members, and very clean hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Overnighter

Posted Jul 22, 2015
Pros: Proximity to terminal. Clean, comfortable room. Good breakfast.
Cons: We found everything to be satisfactory.
Location: Next to terminal at the Vienna airport.
Very pleasant hotel, close to terminal. Clean and quiet!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2015
Loved it! Very clean, spacious and quiet. Great for a stay after a long flight.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel very close to airport.

Posted Jul 21, 2015
Location: Great location if you need to catch early flight, right across terminal 1 and 1a.
Hotel staff was very nice and did everything to accommodate two adults and two kids in one room on a very short notice.