Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect break

Posted Jul 14, 2014
Pros: Really great hotel overall; super location being just outside the Old City, so close enough without being in the thick of city centre!
Novotel does it again -- this time in Vienna!! Great location to the Old City, and great access to the subway as well. The staff were friendly, and gave us some great recommendations for meals out, and things to do. The hotel facilities were top notch, and the breakfast was plentiful and a good variety. A good pizza place right next door that we visited a couple of times for a quick meal. Would stay again if need be; we were in Vienna for two nights, and this was just about enough time to get a good overview of the city and go on a couple of tours! Maybe one more night would have been nice to do a few more things around the city, but overall great stay!!
4 out of 5
Recommended
for Everyone
by A verified traveler

All very good. Would like to stay in this hotel ag

Posted Jun 28, 2014
stayed for one night. convevient location´╝îclose to metro stop and still in walking distance to major attractions.
5 out of 5
Recommended
for Everyone
by Sergio from Culiacan, Mexico

Posted Jun 13, 2014
We stayed there for two nights. The location is excellent, very good price, good restaurant on first floor and staff were frendly. Just about 10 minutes walking from down town and 2 minutes from underground.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff, neat rooms, approachable location

Posted Jun 12, 2014
Excellent staff, neat rooms, approachable location.
5 out of 5
Recommended
for Couples
by A verified traveler

Loved Vienna

Posted Jun 4, 2014
Pros: This hotel was ideally situated - a fifteen minute walk to the city centre with an underground station a stone's throw away. Clean and comfortable.
Cons: Restaurant expensive. Bar meals would be nice. Good selection for breakfast but cooked options disappointing.
Location: Near to city centre which is packed full of churches, museums, castles, art galleries, venues for concerts. A must for a 'culture vulture'!!
Spent three nights at The Novotel in Vienna. Had a fabulous holiday and intend to return. The hotel was clean and comfortable with friendly, helpful staff and was very efficiently run. Requests were dealt with quickly. Our room was very comfortable and the bed was amazing. Although we were near the lift, we heard no noise at all and had three very sound sleeps. A bath in the ensuite would have been nice but the fatanstic shower more than made up for it. Breakfast was a bit frenetic as the hotel was very full but there was always plenty of choice and things were constantly being restocked. The location was perfect with an underground station 3 minutes walk away. Vienna itself is amazing city and we felt that we needed longer to do it justice. We will be back!!
3 out of 5
Recommended
for Everyone
by A verified traveler from all over the world

good location outside of down town.Close to metro

Posted May 28, 2014
Pros: The price was reasonable. Clean, close to down town without being in the middle. Friendly helpful staff.
Cons: The bed...it dipped to the middle. No extra blanket or pillow. No washclothes in the bathroom.
Location: We enjoyed Vapiono's more than once. Also a good Japaneese restraunt down the block. The Uranius was interesting, with movies and a restraunt/bar
good stay. A few good choices in restraunts close by.
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted May 15, 2014
Pros: clean staff breakfast location
Cons: the bathroom speaker
Location: 2 min. from a sub station 5 min. walking from vienna city center
great clean, warm, welcoming hotel, in a great location. the staff is friendly and willing to help about anything when ever you need them. breakfast is tasty and full with veriaty (worth the extra money). room is clean, tidy and highly maintained. only problem with the room is that you cant control the speaker volume from the T.V. that installed in the bath (and when you want to see quietly tv at night - you cant because of that speaker :-) ). over all - go for it.
3 out of 5
Recommended
for Everyone
by Hai from Edmonton, Canada

Decent stay!

Posted May 11, 2014
This Novotel has a great staff and very convenient location near tram lines and underground stations. The room we were in is quite small when the sofa beds are unfolded and for a family of 4, it was very tight. The quality of the sofa bed is poor and one can feel all the springs under the mattress. If I was traveling with just my wife, it would be just fine but with a family of four, we could do with a little more room and better bedding. Overall, It was a decent stay and I recommend the hotel for business travel or couples.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located business hotel

Posted May 7, 2014
Excellent location for both business and sightseeing. Well-equipped and thoughtfully designed rooms in a modern style. Helpful front office staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location!

Posted Apr 22, 2014
Close to Ringstrasse and Prayter! A rare good location for a Novotel! Breakfast not as able are as other Accorr hotels though...