Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Central location was excellent

Posted Sep 3, 2014
This hotel is functional but a brilliant central location for everything in vienna. Don't have breakfast here eat at cafe central 20 yards down the road. Spanish riding school 50 metres the other direction. Staff very helpful and bar area good and relaxing. Abit limited in room luxuries and foyer area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location. Good Hotel

Posted Aug 30, 2014
Pros: location, nice clean room
Location: close to Stephenplatz.
Very good experience overall. Only issue was the pillows. The pillows were very soft and offered no support. This is probably nitpicking but they can easily address it and make it a better experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

GREAT location.

Posted Aug 21, 2014
Cons: The doors to the bathroom and closet in the deluxe rooms interfere with each other and can be a bit annoying.
The location could not be better. The hotel, rooms, and bathrooms are clean. The rooms aren't AMAZING, but more than decent. The service is quite good, especially for Vienna. I didn't use the spa, but the gym is ok, definitely not great, but you can work up a sweat. Overall, it's a great choice for the price.
5 out of 5
Recommended
for Couples
by A verified traveler

Hotel in great position in the centre of Vienna

Posted Aug 16, 2014
Near the Herrengasse underground station, so convenient if you need to travel out of the centre, but within walking distance of all the Innere Stadt sights. Particularly near the Hofburg complex. Only a few steps to the Cafe Central - have breakfast there. A more luxurious hotel than I was expecting. Five comfortable nights sleep. Large shower, efficient air-conditioning, bath robes, slippers.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in historic Vienna

Posted Aug 9, 2014
This hotel was a great value for a European capital city hotel, which are usually crazy expensive. The staff are delightful, incredibly friendly, and accommodating. For example, we arrived very early, well before standard check-in, and they had the room ready for us with zero hassle. They could have checked our bags and made us wait, or charged us for the convenience. Again, they were delightful. The rooms are clean, spacious, attractive, and comfortable. The location is walkable to pretty much anything you might want to see in Vienna. You will definitely enjoy your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel close to shops and tourist attractions

Posted Aug 4, 2014
Stayed at Steigenberger Hotel Herrenhof Wien for two days in August. Location of the hotel is great, very close to all major tourist attractions and main shopping area. Lovely rooms, good choices available for breakfast and also within the hotel bar. Staff are friendly, helpful and professional, will definitely stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love

Posted Jul 31, 2014
Great all round hotel brilliant location Excellent value
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel - Fantastic location

Posted Jul 28, 2014
Pros: Location, Size of the rooms, comfort of the bed
Cons: Bar and food are way too expensive
Location: At the center of everything. You can walk to all the touristic attractions.
Really good hotel. The rooms are big and really comfortable. Amenities are OK and service is good. The Hotel is extremely well located and in good condition (beautiful d├ęcor). Breakfast and drinks are shockingly overpriced.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Centrally Located Hotel

Posted Jul 27, 2014
Pros: nice rooms, friendly staff, great location, free minibar in deluxe rooms
Cons: Parking charges are very high. May be hotel should consider lower parking charges for their guests.
Location: Its very centrally located. All major tourist attractions, shopping, nightlife, restaurants/bars are just 5-10 mins walk.
I had a comfortable stay at Hotel Steigenberger Herrenhof, Vienna. Its location is just great; walking distance to most major tourist places and city centre. Well connected to the public transport system (metro station is next to the hotel). Staff is friendly as well. Rooms are all renovated and spacious. Most amenities are included in the room, unlike many other hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Great Hotel - service void

Posted Jun 28, 2014
Pros: Location, room size, bathrooms and cleanliness
Cons: Concierge and Front Desk service
Beautiful Property and great location. It proofed to be a perfect location to base out of to explore Vienna by foot and easy access to underground and then rail. Concierge services are very important to me and during the first two days of our stay, the one Concierge was on holiday. The front desk staff attempted to fill the void, but with little success. We were sent on a wild goose chase seeking one recommended restaurant. After several misses with other requests for recommendations, I elected not to ask again. Never saw the General Manager or any top level people during our 4 day stay.