Ratings based on 38 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

One of the best hotels!

Posted Jan 29, 2015
This hotel was perfect in every way. The staff are fantastic, the food is amazing. The atmosphere is calm and relaxed and the location was idyllic. If you are after a quiet relaxing stay away from the crowds. This is great value for money and a wonderful experience.
4 out of 5
Recommended
for Couples
by A verified traveler

Alles gut. Mängel: SPA Bereich/Restaurant

Posted Jan 16, 2015
Alles war sehr gut. Der SPA Bereich ist leider zu kühl und das Restaurant ist nicht u empfehlen. Frühstück ok, aber jeden Tag dasselbe, ist 10 Tage lang ein wenig langweilig. Kühle Lage des Hotels (etwa 1500 m hoch) , bitte warm anziehen! Auch steht keine Heizung im Zimmer zur Verfügung. Einige Minuspunkte kommen leider zusammen.
4 out of 5
Recommended
for Couples
by A verified travelerfrom winchester

Great spa hotel at 1400 meters

Posted Jan 2, 2015
Pros: location
stayed over new year so very busy but no real problem as only about 25 rooms the staff were brilliant very helpful the facilities were great would recommend great base for walking and very peaceful village setting.
5 out of 5
Recommended
for Couples
by A verified traveler

mit viel Liebe eingerichtet

Posted Nov 15, 2014
tolles Hotel, sehr ruhig gelegen,optimal für Ausflühe zum Teide. Zimmer, Aufenthaltsberecihe und Spa sind mit viel Liebe zum Detail eingerichtet. Frühstück ist großartig, mit frischem Brot, Gebäck und Obst. Spa nicht überlaufen da nur 22 Zimmer. Personal ist sehr freundlich. Essen abends im Restaurant nicht ganz so günstig, aber sehr lecker. Einziger Kritikpunkt: Bar für den Abend, oder zumindest Service in den Aufenthaltsbereichen, fehlt.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Tenerife, España

Maravilloso hotel

Posted Nov 10, 2014
Pros: Todo sobre todo limpieza y tranquilidad
Cons: Nada, para mi es perfecto, aunque pondría media pensión, quizás ganen más clientes
Location: ubicación perfecta alejada de grandes contaminaciones sonoras, perfecto para relajarte.
Experiencia inolvidable, sitio perfecto para descansar y pasar una velada inolvidable con tu pareja. Personal excelente tanto por su trato familiar como educación y cercanía.
5 out of 5
Recommended
for Couples
by Lesliefrom Vilaflor

Awesome getaway...

Posted Oct 1, 2014 on Hotels.com
We were looking for a quiet getaway something different from the south and we found it! This hotel offers excellent service, good breakfast, a quality spa, and the views from the hotel were spectacular. Set in the mountains, there is hiking near the hotel and it offers many things outside to relax, hammocks, each room offers a patio with a table and chairs. If your looking for a quiet getaway I highly recommend this hotel. I will be visiting again in the near future.
4 out of 5
Recommended
for Couples
by María Gonzálezfrom Tenerife

Hotel estupendo para descansar y desconectar.

Posted Aug 19, 2014 on Hotels.com
Recomendado para unos días de desconexión y relax.
5 out of 5
Recommended
for Families
by A verified traveler

Superbe

Posted Aug 15, 2014 on Hotels.com
Merveilleux séjour dans un cadre montagnard somptueux. Rien à voir avec les horreurs bétonnées de la cote.
5 out of 5
Recommended
for Couples
by Harrietfrom Salisbury

Lovely quiet hotel for a special break away

Posted Apr 17, 2014
Pros: - The staff were wonderful and very friendly - Breakfast was simple but varied - Spa facilities were great, much better than are advertised
Cons: The bed wasn't the most comfortable and a complimentary bottle of water in the room would have been nice.
Location: It took about 40 minutes to get there from the airport. Vilaflor is a 15 minute walk (up/down the hill), lots of walks in the vicinity.
A lovely hotel in a quiet and secluded location, perfect for a romantic get-a-way. It is a great location for venturing up the hill into the National Park, or you can enjoy nice walks around the hotel and down into Vilaflor. The Spa was excellent - bathrobes are given out at reception and then you can enjoy the jacuzzi, plunge pool, sauna, saunarium, steam room and pool. The gym was better equipped than expected and had all the basics that you need. The staff could not do enough to help during our stay. We ate at the restaurant on a couple of nights and the food was good but perhaps a little over priced. There's a nice large lounge to relax in and board games if you wish to play. A car is essential for staying here - but then you'd want one anyway to explore the local scenery.
4 out of 5
Recommended
for Everyone
by Rfrom Edinburgh

Relaxing hotel in the mountains

Posted Apr 5, 2014
We booked this hotel as a base for exploring the volcanic regions further up the mountain, but ended up spending a lot of time in the hotel too. It has a nice relaxing feel, being spacious and surrounded by trees, and many of the rooms have their own large balcony too. The spa has lots of facilities, including a full gym and climbing wall. The only negative is the restaurant's food, which was very old fashioned and often tasteless. The menu also didnt change during our stay. But there are places to eat a short walk downhill unto Vilaflor. Breakfast was fine, albeit vegetarians should be wary of the chef's habit of hiding chopped up hotdogs in the scrambled eggs.