Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
for Couplesby PJ
A great place to relaxPosted Sep 6, 2012
Pros: Peace and quiet....and breakfast!
Cons: Menu could be wider
Location: Beautiful countryside but only a taxi ride from Valencia and airport
Tranquil and luxurious. Service excellent. Worth paying a little more for your room to enjoy beautiful views. Spa treatments were wonderful!
by A verified traveler from Spain
Over priced & lackingPosted Mar 22, 2011
Arrival reception was efficient but it was immediately obvious that the hotel was very quiet despite saying fully booked on its own website (thanks Expedia!). We got a room upgrade without asking but the upgraded room was not suitable for a family with an open plan bath and toilets. Thankfully we are open minded and acceptted it but others may find a problem when travelling here with kids. The hotel lacks a bar which we always see as the focal point of the hotel and a great meeting point. It has a good lounge and outdoor terraces but during our stay these were empty at all times so lacked atmosphere. The hotel and rooms need some attention. Many areas dusrty and needing a lick of paint whilst others simply need a good clean. Sticky fingure marks and dirty windows throughout and yet overal the place is clean. It simply lacks attention to detail. The restaurant is excellent and presents gourmet style food. This was only marred by an unfortunate incident where my wife go a piece of porceline in her salid which nearly damged a tooth! A pity as overall it was very, very good. Breakfast is a very simple buffet affair and needs more adding. The seperately ordered omellete was very poor, my 8 year old could better. Overall, we enjoyed the weekend but it was enough at these prices. It is over charged by about 40% and others are better.
by A verified traveler from London
Beautiful hotel but appalling servicePosted Aug 25, 2009 on Hotels.com
On the positive side, the hotel is beautiful: lovely pool; tennis courts; great restaurant; beautiful setting . On the negative side, the service is appalling (reception is often unmanned, poolside bar service almost non-existent, restaurant service painfully slow) and it is a good 45 minute drive outside Valencia (as opposed to the 15 minutes they claim). The rooms are clean but basic. Definitely not a 5 star hotel.