Lounge

Reviews of ARTIEM Asturias

5 out of 5
ARTIEM Asturias
Ctra N-632 Km 59,6, Quintueles, Villaviciosa, Asturias

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 93 reviews" "
Rating 8 - Good. 20 out of 93 reviews" "
Rating 6 - Okay. 5 out of 93 reviews" "
Rating 4 - Poor. 1 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate property that is well above the price. Definitely our choice when in the area.
Stayed 1 night in Oct 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
This hotel is fabulous; the stay, the staff, the facilities, the food and the location to the several small villages to visit nearby. Easy to get to and to park. The gym is the best I've seen in a hotel. Thanks to all the staff for their attention to detail to make our stay the best.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sean

Stayed 4 nights in Oct 2023

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Absolutely wonderful. +10pts for the incredible gym as well!
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed hotel with a large swimming pool & spa! We stay there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Stefka

Liked: Staff & service, property conditions & facilities, room comfort
Book it, you will be very happy with the choice!
Very modern and clean hotel with amazing spa and customer service. Ruth at the reception desk attended us and she did everything in her power to make our stay unforgettable! She even put together a route for us to see Picos de Europa. We tried the restaurant for dinner but I was not impressed and it is quite pricey.
Stayed 2 nights in Jun 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would've loved even more time at ARTIEM Asturias!
Absolutely beautiful location and property! Every member of the ARTIEM Asutrias team was friendly and professional and welcoming. It was a perfect, relaxing stay -- truly top notch. Excellent dinner, too! Wish I could've stayed longer!
Stayed 1 night in May 2023

10/10 Excellent

Jorge

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
I recently had the pleasure of staying at Atriem Hotel and I must say it was an exceptional experience. From the moment I arrived, the staff was welcoming and accommodating, making me feel right at home. The room was spacious, clean, and well-appointed with all the amenities I needed for a comfortable stay. One of the highlights of my stay was the hotel's restaurant, which served delicious meals made with fresh, local ingredients. The service was impeccable, and the atmosphere was cozy and inviting. The hotel's location was also a major plus, as it was conveniently located near many popular attractions and landmarks. I was able to easily explore the city and take in all the sights and sounds it had to offer. Overall, I highly recommend Atriem to anyone looking for a luxurious and memorable stay. The attention to detail, exceptional service, and prime location make it a top choice for travelers.
Stayed 3 nights in Apr 2023

8/10 Good

RIKKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Janet

Stayed 2 nights in Mar 2022
Response from Begoña Aguirre, General Manager on Jul 11, 2022
Dear Janet, This is a great rating. Thank you! We are glad we were able to meet all your requirements. Again, thank you very much. We hope to welcome you back for a return visit, Kind regards, Begoña Aguirre, General Manager

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every staff went the extra mile
The hotel and the facilities were great but what really stood out was the service and their attitude towards making sure our time was the best possible, inside and outside the hotel.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We want to go back
We loved it. Be sure to pay a little extra and get the spa pass. All of the pools and jets are great. We had excellent service and wonderful meals.
Stayed 1 night in Oct 2019
Response from Begoña Aguirre on Nov 30, 2019
Thank you very much indeed for this wonderful comment. It is a pleasure to read your review and verify that you have enjoyed your experience at the SPA. Furthermore, we love that you could taste the cuisine we offer at THE GREEN restaurant. We look forward to welcoming you againt in the near future. Yours faitfully, Begoña Aguirre.

10/10 Excellent

Vasant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in rustic areas is this hotel!!
Very luxurious hotel off the beaten track. Super comfortable. Limited menus for food though at dinner.
Stayed 1 night in Oct 2019
Response from Begoña Aguirre on Nov 30, 2019
Thank you very much indeed for taking the time to comment on our hotel. It is a real pleasure to know that your impressions have been so satisfying. We look forward to seeing you again in the near future. Yours faithfully, Begoña Aguirre.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS VERY PROFESIONAL, COURTEOUS AND ALWAYS WILLING TO HELP. THE FOOD AND CHOICES WAS SUPERB. GREAT BREAKFAST. THIS HOTEL IS A JEWEL IN ASTURIAS.
Stayed 3 nights in Jun 2019
Response from Jefe de Recepción on Jul 25, 2019
Dear Guest, Thank you very much for your amazing review. We are glad to know that you had a great experience at Artiem Asturias. We look forward to welcoming you again. Yours faithfully, Víctor Sánchez

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top drawer in every respect! Have a massage and use the spa. Beautifully designed rooms and common areas. Wish I could have stayed longer.
Stayed 2 nights in May 2019

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, staff very friendly, breakfast outstanding,playa de Nora 4 km from hotel, definitely worth a visit . Very accessible near motorway and close to Gijon. Overall a great place to stop on our trip of north spain.
Stayed 2 nights in Jun 2018
Response from Verónica Martínez. Dpto. Recepción. on Nov 27, 2018
Thank you very much for bringing us this kind opinion about your stay in BAL Hotel & Spa. The whole team wants to thank you! Best Regards,

10/10 Excellent

Paez, Dominican Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people and hotel
Stayed 2 nights in May 2018
Response from Verónica Martínez, Dpto. Recepción on May 21, 2018
Dear Mr. Paez, Thank you very much for your kind words about BAL Hotel & Spa. The whole team wants to thank you. We hope you come back soon. Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Only stayed one night but wished we stayed longer. Facilities very good. All staff spoke good english and most helpful.
Stayed 1 night in Mar 2018

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recomended
Very friendly staff. Faultless big room. Breakfast was a bit underwhelming for a 5* hotel. Evening meal was superb.
Stayed 1 night in Feb 2018
Response from Verónica Martínez on Mar 23, 2018
Dear Mr Lance, You make us so happy telling us about your stay in BAL Hotel & Spa. The whole team wants to thank you because of your kind words. Unfortunately we didnt meet your expectations, but we take note and will work to improve our breakfast. We hope you come back to taste it and enjoy a perfect stay with us.

10/10 Excellent

Leeann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Patricia, BUENS AIRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice andar moderno hotel
Nice hotel. Modern and in excellent condition. Good and complete breakfast.
Stayed 1 night in Oct 2017
Response from Verónica Martínez. Dpto Recepción on Dec 12, 2017
Thank you so much for let us know your feeling about BAL Hotel. It was a pleasure to have you. Best Regards,

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Frances, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base for exploring the area.
Easy access from Autovista. Comfortable bedrooms with well equipped bathrooms. Spa area a pleasure to use. Meals very good, well served and value for money. Overall an excellent experience and why we keep returning.

8/10 Good

D T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

AC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit secluded, but nice hotel.
Nice, comfortable hotel with lovely spa (we had a free spa circuit each included in our package). Staff very helpful, especially in the spa and restaurant. English translation available (unlike many other places in northern Spain). Ample tasty buffet breakfast, although the boiled eggs were underdone. The location is quite isolated in a rural setting between vilaviciosa and gijon, not what I thought when I booked it. Great for getting away from it all, but no great selection of restaurants or shops nearby. There is a nice beach within 10 mins drive.

10/10 Excellent

Gonçalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel contemporáneo con mucho buen gusto y atención al detalle. Los cuidados con el medio ambiente y la sostenibilidad son de destacar, así como la responsabilidad social de la empresa Artiem, integrando en el staff personas con necessidades especiales y valorando sus individuos. Equipo bastante respectuoso, desayuno variado, on demand y con ingredientes de mucha calidad. Sobretodo, a señalar: el foco en sports, el spa, su oferta de duchas y todo el outdoors con la zona de la piscina.
Stayed 2 nights in Mar 2024

10/10 Excellent

Benjamin, Madrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel y Spa estupendos
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness
Personal de recepción muy amable en especial Aida y el hotel y las instalaciones extraordinarias.
Stayed 1 night in Jun 2023

10/10 Excellent

Alejandro Eduardo

Stayed 2 nights in May 2023

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sérénitude
Superbe Hotel dans une campagne autour de Gijon Literie très confortable
Stayed 1 night in May 2023

10/10 Excellent

José Luis, Alcorcon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable!
Excelente! Hotel preparado para pasar una estancia de comfort. Hemos utilizado el spa, el gym, el restaurant imposible ser más completo y con personal súper amable! Repetiremos
Stayed 1 night in Jul 2022
Response from Begoña Aguirre, Directora general on Jul 11, 2022
Apreciada Paula, Muchas gracias por su inmejorable valoración y por trasladarnos su satisfacción con la atención brindada por nuestro personal, volcado siempre en tratar que nuestros huéspedes se sientan como en casa. Estamos realmente contentos de saber que su estancia resultó muy confortable y agradable. Ojalá pronto podamos nuevamente ofrecerle nuestros mejores servicios y atenciones. Un afectuoso saludo. Begoña Aguirre, Directora general

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen sitio para hacer un alto en el camino.
Estancia de una noche, camino del destino final. Bonito hotel con una buena habitación e instalaciones. Me atrevería a sugerir que en los casos en los que no se da una gran ocupación, en el comedor sería interesante disponer de una zona para tomar algo o comer, más intima y no tan grande. Limpieza y atención puntúan con notable alto
Stayed 1 night in Nov 2021
Response from Begoña on Nov 24, 2021
Apreciado Raul, Muchas gracias por sus amables palabras. Le agradecemos especialmente la sugerencia para mejorar la experiencia para futuros huéspedes; vamos a revisar nuestra decoración y versatilidad de The Green para, como sugiere, hacerlo más acogedor. Esperamos volver a verles pronto en ARIEM Asturias. Cordialmente, Begoña Aguirre - Directora.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendable
Perfecta. Muy atentos.
Stayed 1 night in Oct 2020
Response from Begoña Aguirre on Oct 7, 2020
Muchas gracias Ángel por hacernos saber que todo ha estado perfecto durante su estancia. Ha sido un placer tenerlos con nosotros y esperamos volver a verles pronto. Atentamente. Begoña Aguirre.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAGNÍFICO en todos los sentidos
Hotel muy top con todas las comodidades que puedas imaginar. La habitación super amplia, muy bien equipada y en excelente estado de mantenimiento y limpieza. La cama, de 2x2, comodísima. Tienen un spa muy completo y con todo funcionando perfectamente. Es muy recomendable probarlo si tienes la ocasión. Por último, el trato del personal es, simplemente, inmejorable. Creo recordar que nos atendió Víctor en recepción. 10 de 10!
Stayed 1 night in Sep 2020

6/10 Okay

Ana, Segovia

Traveled with partner
Liked: Cleanliness
No se como se asigna la categoria de estrellas a los hoteles,pero Artiem no parece un hotel de 5 estrellas. Aunque en general todo ha sido correcto, la habitación estandar me parece pequeña, y la piscina también. Aunque nos dijeron antes de llegar que tenian servicio de alquiler de bicicletas, lo que hacian era ponerte en contacto con una empresa de Gijón, que cuando llegamos las tenia todas ocupadas.
Stayed 5 nights in Aug 2020
Response from Begoña Aguirre on Sep 23, 2020
Muchas gracias Ana por compartir su opinión. Sentimos que su experiencia con nosotros no haya sido del todo satisfactoria. Nos gustaría comentarle que el tamaño de las habitaciones entra dentro de las medidas fijadas por el Reglamento de hoteles de 5 estrellas y con respecto a la piscina, como bien indica nuestra página web es de 25 metros. Por otro lado en ningún sitio tenemos reflejado que dispongamos de bicicletas para alquilar, pero nuestro departamento de Recepción les puede ayudar a gestionar cualquier actividad, entradas, etc... que el cliente demande. Al no ser un servicio del hotel, no podemos (salvo reserva previa al día de llegada), asegurar en plena temporada alta que la empresa de alquiler tenga bicicletas disponibles. Ojalá vuelvan a elegirnos para darnos la opción de mejorar su impresión. Atentamente. Begoña Aguirre.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio impecable, Personal muy atento, estancia muy relajante
Stayed 3 nights in Jul 2020
Response from Begoña Aguirre on Sep 23, 2020
Muchas gracias por habernos elegido y por valoración tan positiva. Será un placer volver a tenerles con nosotros. Atentamente. Begoña Aguirre

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones en general están muy bien, la cama es estupenda y el spa también... el desayuno muy correcto y variado
Stayed 3 nights in Dec 2019

10/10 Excellent

andres felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 estrellas
excelente hotel, excelente servicio y la comida deliciosa. super recomendado
Stayed 2 nights in Oct 2019
Response from Begoña Aguirre on Dec 2, 2019
Muchísimas gracias por haberse tomado la molestia en hacernos llegar su comentario. Es un verdadero placer saber que han encontrado en ARTIEM Asturias un lugar donde pasar su ocio y estar alejados de la rutina diaria. Le agrademos especialmente su reseña en relación al servicio de nuestra fresh people y a la calidad de nuestros productos. Será un placer volver a recibirles en nuestras instalaciones. Atentamente, Begoña Aguirre.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Begoña Aguirre on Nov 30, 2019
Thank you very much indeed for this wonderful comment. It is a pleasure to read your review and verify that you have enjoyed your experience at the SPA. Furthermore, we love that you could taste the cuisine we offer at THE GREEN restaurant. We look forward to welcoming you againt in the near future. Yours faitfully, Begoña Aguirre.

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Begoña Aguirre, Directora on Oct 9, 2019
Estimado Andrés: ¡Muchas gracias en nombre de todo el equipo! Atentamente,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Front desk Manager on Aug 7, 2019
Dear Guest, thank you very much for your excellent score. It makes us very happy. Best regards, Víctor Sánchez

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aanrader
Zeer goed hotel
Stayed 5 nights in Jul 2019
Response from Jefe de Recepción on Jul 25, 2019
Dear Aanrader, Thank you very much for your fantastic scoring and kind words. It will be a pleasure to welcome you again. Best regards, Víctor Sánchez

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Jefe de Recepción on Jul 25, 2019
Estimada Angélica: Gracias por puntuar su experiencia. Atentamente, Víctor Sánchez

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel chaleureux et très agréable.
Nous avons suivi les avis pour le choix de cet hôtel et nous ne nous sommes pas trompés. L'hôtel est très chaleureux et très agréable ainsi que tout le personnel. Je le recommande vivement.
Stayed 3 nights in May 2019
Response from Jefe de Recepción on Jul 28, 2019
Estimada Christine, Muchas gracias por su amable comentario. Nos alegra saber que ha disfrutado su experiencia. Esperamos volver a recibirle pronto. Atentamente, Víctor Sánchez

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell, hemtrevligt vi använde inte spa, så vet inte hur det var. Lite tråkigt område men annars bra.
Stayed 1 night in May 2019