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Reviews of Amicus Hotel

3 out of 5
Amicus Hotel
Kaminkelio g. 15, Vilnius

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 81 reviews" "
Rating 8 - Good. 26 out of 81 reviews" "
Rating 6 - Okay. 10 out of 81 reviews" "
Rating 4 - Poor. 3 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eleonora

Stayed 1 night in Sep 2023
Response from Amicus hotel on Nov 10, 2023
Thank you for your evaluation :)

10/10 Excellent

Maryia

Stayed 1 night in Aug 2023

2/10 Terrible

Eugen

Disliked: Cleanliness, property conditions & facilities
It was definitely poor experience. I’m not even talking about outdated furniture or appliances in the room itself. That would be expected. However, cleaning standard are simply shocking. The toilet had urine splashes all over the edge and it wasn’t cleaned from someone’s excrements. Apart from that, there’s barely any sound proof between the rooms. I heard the guys speaking in the next room till midnight, although they didn’t speak loud. Overall, I don’t recommend this place - wouldn’t stay there ever again. God forbid.
Stayed 1 night in May 2023
Response from Amicus hotel on May 25, 2023
Hello Eugen,It is a pity that we were not able to ensure the cleanliness of your room. We had a conversation with the maid who cleaned the room.We are very sorry for the unpleasant emotions that you had to experience. We are very eager to make all guests feel good, but sometimes it is not always possible to adjust the work of others.Best wishesadmnistratorJustina

10/10 Excellent

Zivile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Justina on Mar 25, 2023
Dėkojame už puikų įvertinimą!

10/10 Excellent

Przemyslaw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, great food and very nice people who will help you to feel like at home. Highly recommended place. Close to old town and shops.
Stayed 1 night in Nov 2022
Response from Amicus hotel on Dec 2, 2022
Thank You so much! / Dziękujemy!

6/10 Okay

Igna

Liked: Cleanliness, staff & service
Convenient location near the airport, perfect for a short night before or after the flight. The property itself and the surroundings are quiet but the walls are paper-thin! You can hear your neighbors snore, talk, take a leak... Earplugs highly recommended 😊
Stayed 1 night in Nov 2022
Response from Amicus hotel on Nov 19, 2022
Thank You for feedback!

8/10 Good

Natallia

Stayed 1 night in Oct 2022

10/10 Excellent

Janeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check-in.
Stayed 1 night in Sep 2022
Response from Guoda on Sep 21, 2022
Thank you Janeta:)

8/10 Good

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice place, pretty near to the airport. The host was polite and helpful. The rooms are tidy and comfortable. It would prefer if it had an elevator (I had two large bags), but it was not really a problem. In general, I'm quite satisfied.
Stayed 2 nights in Sep 2022
Response from Guoda on Sep 21, 2022
Thank you for nice Review. We are waiting for you if you need a hotel in Vilnius again :)

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy feel. Caring staff.
Stayed 1 night in Aug 2022
Response from Svetlana on Aug 17, 2022
Thank You for good words:)

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and quaint. Nice staff.
Stayed 1 night in Jul 2022
Response from Amicus hotel on Aug 3, 2022
Thank You!

10/10 Excellent

Hrsgilad, Haifa, Israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! located in a beutifull place, quiet area yet close to places. alot of parking, very clean and comfortable.
Stayed 4 nights in Aug 2019
Response from Administrator on Sep 3, 2019
Thank You for your feedback! We hope to see You again in our hotel

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019
Response from Administrator on Sep 10, 2019
Hello, we are sorry, that you did not like us.Hopefully, we will improve our services in the future!

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀😁😂😃😄😅😆😉😊😋😎😍😘😗😙😚☺🙂🤗😇🤔😐😑😶🙄😏😣😣😥
Stayed 1 night in Aug 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Justina on Jul 19, 2019
Thank You for feedback! Wish You a nice day!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It turned out I was a solo traveler and prepaid for two people. I AM STILL WAITING FOR A REFUND. The furniture was impressive when it was new. The room was tolerable without air conditioning. Bring your own wash cloth.
Stayed 1 night in Jun 2019
Response from Administrator on Jul 5, 2019
Hello, sorry, that You don't like our hotel.Please write Your name and surname,because we don't know about what refund we speak?We must see dates and surname.Thank you and we are waiting for answer!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God vale close to the airport and Ikea!
The hotel was nice and the staff were wonderful
Stayed 1 night in Jan 2019
Response from Svetlana on Jan 17, 2019
Hello! Thank You for comment! We always are waiting for You in our hotel!

8/10 Good

shai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מעולה!!! הכנסת פנים חמה, מסודר ונקי
מלון מצויין, מנוהל על ידי המשפחה ג'אסטינה המקסימה מסבירה פנים ובסבלנות רבה המליצה על אטרקציות לילדים ואף נתנה לנו מפה להתמצאות בעיר האב והבעלים אמיקוס מאוד נחמד ודאג שתגיע מונית ב 4 בבוקר לשדההתעופה יש להם מסעדה מצויינתת עם בירה מעולה מהחבית החדר המשפחתי ענק, מרווח ונקי עם ריהוט יוקרתי בהחלט נחזור לפעם נוספת
Stayed 1 night in Oct 2018
Response from Justina on Oct 27, 2018
Hello Shai! I am very pleased to read your feedback. You may have already received your phone?

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
24hr front desk
Helpful staff. Only issue was it was way too hot. Air conditioning would be a bonus.
Stayed 2 nights in Aug 2018
Response from Justina on Sep 14, 2018
Thank's for Your feedback! Yes, we agree with You about air conditioner, we hope in the future to install them!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, good resteraunt. Parking is good. In a safe area 5 minutes from the airport.
Stayed 1 night in Aug 2018
Response from Justina on Aug 21, 2018
Hello, thank You for warm word!

6/10 Okay

Mondher

Liked: Staff & service
So so. Area not so exciting
So so
Stayed 1 night in Jul 2018
Response from Justina on Aug 16, 2018
Hello! It's a pity that your expectations did not come true.Thank you for the time allowed for feedback.!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I booked this hotel online and images looked nice so i was very pleasantly surprised when i arrived as it was more impressive than the photos . Lovely hotel, very clean and elegant, staff were so helpful and friendly First night was a bit hot and as soon as i requested a fan it was provided The only negative ;and this is me being picky, is that i wpuld have liked to see a coffee making facility in the room (kettle, cup etc) however fresh coffee was provided free !! I would definitely go there again
Stayed 2 nights in Jul 2018
Response from Justina on Jul 16, 2018
Hello, thank You for the warm words!We are waiting for You next time! Wish You a nice day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to the city and airport.
The staff were extremely helpful, and made things very easy for us. I’d happily stay there again.
Stayed 1 night in Jun 2018
Response from Justina on Jul 6, 2018
Thank You for Your feedback! We are waiting for You again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vilnius stay.
Stayed one night before flying to Belarus. Nice restaurant and staff very helpful and friendly.
Stayed 1 night in May 2018
Response from Justina on Jun 5, 2018
Thank You! Have You a nice day!

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
During my stay I found the hotel to be extremely good value. The staff were multilingual, pleasant and efficient. Some went beyond what would normally be expected of them. As an example, on the first day we were given a lift to the town center. When we attempted to pay, this was refused. The hotel food was local cuisine and very good value. Buses went from a stop outside the local shops and by using them we saved a fortune in taxi fares. Based on my experience I would recommend this hotel and would happily stay there again when I return.
Helllo, Mr. Marek! Thank you very much for the nice words! We will waiting for You! Sincerely, receptionist Svetlana.

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Super cozy. Warm (relevant when it's -25 outside). Nice furniture. Super helpful personal. Location is good if your next stop is Vilnius airport. Quiet and nice neighborhood.
Response from General Manager on Feb 7, 2017
Thank you for nice review. We are waiting for you next time in our hotel!

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Cheap hotel, no features
Carpet was dirty, sticky. No sheets or pillows for the couch bed when the family room was booked for 4 people. Only 2 towels. No A/C and the supplied table fan did not work with no replacement available. Staff was nice, but not capable of providing any assistance besides the taxi reservation. Bad location, no restaurant or anything close to walk to. Only 9 channels with nothing for kids to watch. No elevator, stairs only, NOT handicap accessible. This is a cheap 2 star hotel...if you are looking for basic cheap, no frills crash pad, it will work, Similar to a cheap US Motel. If you are expecting comfort, convenience, or basic amenities (like hair conditioner, extra sheets, pillows, or towels), look elsewhere.

8/10 Good

sean, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a family
Wonderful staff. Great room, huge for a good price. Two separate rooms. Perfect for a family.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
I would not recommand to stay
I think it was really far from the city center and each time you want to go to the city you have to take a taxi and if you want to go by bus you have to walk for 5 minutes but this walking area looks like a goes town. I was not feeling comfortable.

10/10 Excellent

Dzmitry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities
sehr zufrieden
Stayed 4 nights in Jul 2023

4/10 Poor

Simo

Liked: Cleanliness, staff & service
They barely spoke any english, the soundproofing of the room was very poor and the restaurant served us raw chicken..
Stayed 3 nights in May 2023
Response from Amicus hotel on May 30, 2023
Hello Simo,It's a pity that your wife's dinner was ruined. We apologize for our cook's mistake.Have a nice day!

10/10 Excellent

Kirsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Amicus hotel on May 25, 2023
Hello Kirsi,thank You for review.I hope you enjoyed the concert :)Best wishesJustina

10/10 Excellent

Larissa

Stayed 1 night in Apr 2023
Response from Amicus hotel on May 2, 2023
Thank You so much!

8/10 Good

John

Stayed 1 night in Nov 2022
Response from Amicus hotel on Nov 15, 2022
Thank You for review!

8/10 Good

Elena

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr freundlich, hilfsbereit und gemütlich
Stayed 1 night in May 2022
Response from Justina on Jun 10, 2022
Thank You,Elena!We are waiting for You next time!

10/10 Excellent

Dmitrij

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Anlage
War sehr schön. Personal freundlich hilfreich weiter so!!!
Stayed 1 night in Sep 2021
Response from Justina on Oct 1, 2021
Danke!

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Justina on Sep 19, 2021
Thank You so much!We are waiting for You next time!

8/10 Good

Dmitrij

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AllesTop bin zum dritten Mal da gewesen und nächstes mal buche auch dort!
Stayed 2 nights in Nov 2020
Response from Guoda on Nov 22, 2020
Wir freuen uns darauf:)

10/10 Excellent

Dmitrij

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles sehr schön heimlich und ruhig!
Stayed 1 night in Nov 2020

10/10 Excellent

Jörn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍Nettes 3 Sterne Hotel
👍Wer auf der Suche nach einem Hotel für Vilnius ist, dem kann ich das Hotel auf jeden Fall empfehlen. Der Empfang war freundlich und die Betreuung des Personals war über die ganzen Tage hervorragend .Das Zimmer sauber ebenso wie das Bad. Das Frühstücksbuffett ist ganz ordentlich.
Stayed 3 nights in Aug 2020
Response from Svetlana on Oct 20, 2020
Thank You for your review! Welcome to Amicus hotel again!

10/10 Excellent

Diana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel
Super. Clean, quiet, friendly staff, rooms are large enough.
Stayed 1 night in Jul 2020
Response from Svetlana on Aug 11, 2020
Hello! Thank You for good review! Welcome to Amicus hotel again:)

8/10 Good

Monika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Amicus hotel on Feb 29, 2020
Thank You for feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Administrator on Nov 28, 2019
Good day, thank You for 5 stars!For us it is very important!

10/10 Excellent

Kazuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高でした。 部屋は綺麗でした。 サービスもいい。 ただちょっと街から離れています。
Stayed 1 night in Sep 2019
Response from Justina on Sep 16, 2019
Thank You so much for feedback!

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Administrator on Sep 3, 2019
Thank You for your feedback!

8/10 Good

Grzegorz, Gdańsk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Justyna on Jul 29, 2019
Dziekujemy za opinie!

10/10 Excellent

Edmunds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Administrator on Jul 23, 2019
Hello, thank You for feedback!

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Justina on May 24, 2019
Спасибо за Ваш отзыв и ждём Вас в гости!