Front of property

Reviews of IVOLITA Vilnius Hotel

3 out of 5
IVOLITA Vilnius Hotel
Geliu St. 5, Vilnius

Reviews

8.2

Very Good

Rating 10 - Excellent. 196 out of 597 reviews" "
Rating 8 - Good. 282 out of 597 reviews" "
Rating 6 - Okay. 83 out of 597 reviews" "
Rating 4 - Poor. 21 out of 597 reviews" "
Rating 2 - Terrible. 15 out of 597 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, little outdated rooms, beautiful breakfast, great location - walking distance to great Vilnius downtown (5min).
Stayed 1 night in Jan 2024
Response from GM on Jan 28, 2024
Dear Alexander,thank you for your kind feedback! Our team always strives for the best comfort of our guests and it's a great delight to learn that we managed to meet your expectations. We will be happy to see you again whenever you will be visiting Vilnius again!Stay safe!Sincerely,Yuriy KulikovskyHotel Manager

2/10 Terrible

Elena

Stayed 1 night in Sep 2023
Response from General manager on Nov 11, 2023
Dear Elena,we are grateful for such a good review. It is a pleasure for our team to learn that all your needs were satisfied and you have highly scored us. We will be delighted to see you again during your next trip to Vilnius!Stay safe!Sincerely,Yuriy KulikovskyGeneral Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good location and professional staff, including reception, breakfast area and cleaners.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 27, 2023
Dear Guest,we are very grateful for such a kind feedback. Our team always strives for the highest level of service and comfort for our guests and it is a true pleasure to learn that we managed to meet your expectations for 100%. Your kind words about our team will become and additional motivation for all of us to work even better!We will be happy to see you again in Ivolita Hotel, are whenever you will be planning your next trip to Vilnius.Meanwhile, stay safe!Warm regards,Yuriy KulikovskyHotel Manager

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Good breakfast. Very quiet and clean…. But very cold. Had to borrow a heater for the second night
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 9, 2023
Dear Daniel,Thank you very much for your time and comments about your stay at Ivolita Hotel.We are very happy to hear that you had a great experience at our hotel.It would be a great pleasure to share your praise with our entire team.We look forward to welcoming you again soon.Kind regards,Yuriy KulikovskyHotel Manager

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Strategic location, near to train/coach station, bus stop 20m away access to old town. If possible, avoid room 407 as the room layout is arkward but having window on roof means we could view moon and stars on a clear night. Overall, we are happy with this property. Highly recommended.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 8, 2023
Dear Kelly,Thank you very much for your comments and for the score 10 !! It was a pleasure to have you as our guest. We hope to see you again, soon! Wishing you all the best,Yuriy KulikovskyHotel Manager

10/10 Excellent

Yuki

Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 5, 2023
Dear Yuki,First of all we thank you for choosing the Ivolita Hotel and for the feedback after your last stay. We would love to have you with us again on your next trip to Ivolita Hotel. We will be at your disposal for whatever is necessary.Kind regards from Vilnius,Yuriy KulikovskyHotel Manager

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed here. Staff are really friendly, rooms are comfortable and is perfectly located. Will definitely stay again
Stayed 4 nights in Sep 2023
Response from Hotel Manager on Sep 17, 2023
Dear Daniel,Thank you very much for completing our guest survey during your recent stay at the Ivolita Hotel.I am extremely happy to read that you found our facilities and services to your absolute satisfaction.We are grateful for your valuable feedback. Our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Looking forward to have a pleasure of welcoming you back with us in the near future.Warm regards from Vilnius,Yuriy KulikovskyHotel Manager

10/10 Excellent

SYARGEY

Stayed 1 night in Sep 2023
Response from GM on Oct 2, 2023
Dear Syargey,we are very happy to see that you have fully enjoyed your stay with us.We really hope to see you again in the future.Best regards,Yuriy KulikovskyHotel Manager

10/10 Excellent

Aliaksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, amazing stuff, great breakfast with a lot of food options.
Stayed 1 night in Sep 2023
Response from Hotel manager on Sep 11, 2023
Dear Aliaksandr,We appreciate your kind comments on our hotel, services and staff. We hope you have kept good memories of your days with us.We look forward to seeing you again.Kind regards from Vilnius,Yuriy KulikovskyHotel Manager

6/10 Okay

Ralph, San Jose

Liked: Amenities
Positives: The hotel is well-located very close to the train and bus stations, and just a short walk to the Old Town. Breakfast was also decent. They do not have 24 front desk service, but the reception is good about answering text messages promptly (make sure you have WhatsApp; this may be problematic if you do not have wifi or international roaming plan) Cons: The 5th floor does not have elevator access, and the hallways and rooms stink. My room had an awful mildewy odor, particularly as it was baking under the summer sun. Also, the shower and sink drained very slowly. Sheets were clean though. Also no AC, which can be problematic during hot summer days. Overall, it was a decent hotel, but with some additional TLC it could be better, especially the horrible odor on the 5th floor. Front desk staff is typical Soviet style demeanor, but don't old that against them; they are prompt and responsive, and that's what matters.
Response from Hotel Manager on Sep 6, 2023
Dear Ralph,Thanks so much for your review!It is very gratifying to know that you left with the best memories!We emphasize that our hotel undergoes constant improvements to deliver the best service to our guests!See you soon!Kind regards from Vilnius,Yuriy Kulikovsky and Ivolita Vilnius Team

8/10 Good

Kurosh

Liked: Cleanliness, staff & service, property conditions & facilities
Hey
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 5, 2023
Dear Kurosh,thank you for your kind feedback. We are happy to learn that you felt comfortable while staying with us. The whole team sends you best wishes and we will be waiting for your next arrival.Warm regards from Vilnius,Yuriy KulikovskyHotel Manager

8/10 Good

Christopher

Traveled with partner
Liked: Amenities
Very nice city break, hotel ideally located for easy walking in the city. Quiet location, slept well and rooms are clean. Good value for money.
Stayed 2 nights in Aug 2023
Response from Hotel Manager on Aug 25, 2023
Dear Christopher,Thank you for choosing Hotel Ivolita!Your review is very important to us. We hope to be able to welcome you soon.Sincerely,Yuriy KulikovskyHotel Manager

10/10 Excellent

Douglas

Stayed 3 nights in Aug 2023
Response from General Manager on Aug 19, 2023
Dear Douglas,We are grateful to you for feedback about Ivolita Hotel. Our team so glad that the stay with us was comfortable and leave warm memories. Hope that it won't be too long before we can welcome you back again!Warm regards,Yuriy KulikovskyHotel Manager

2/10 Terrible

katya

Stayed 3 nights in Aug 2023
Response from HM on Aug 31, 2023
Dear Katya,Thank you for your comments and for choosing our hotel. We really appreciate it. We look forward to hosting you again in a near future.Kind regards from Vilnius,Yuriy KulikovskyHotel Manager

6/10 Okay

Linda

Liked: Staff & service
Fabulous Breakfast and Staff
The location is very good and the cooked breakfast is excellent. Reception staff very helpful. The rooms are small, although I did get upgraded to a slightly bigger room, but the interior is getting tired and dated, and although the bathrooms are clean, the room could have had a bit more of a springclean.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 14, 2023
Dear Linda,A big thank you for taking your time and sharing the review! It was a pleasure indeed to learn that our hotel made a very good impression and that you've highly scored us. Your opinion helps us understand what our guests need and how to meet your expectations! We are very much looking forward to your next visit.Kind regards,Yuriy KulikovskyHotel Manager

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service were great. Clean and basic.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 12, 2023
Dear Paul,we are very grateful that you have dedicated some time to share your feedback about your recent stay at Ivolita Hotel with the travelers! We are truly delighted that your stay was comfortable. We will be happy to welcome you again while you will be visiting Vilnius next time!Warmest regards from Vilnius,Yuriy KulikovskyHotel Manager

6/10 Okay

gabriel

Traveled with partner
The hotel is convenient because is very close to the beautiful old town. I guess is because of the lack of English language knowledge, one employee at the front desk didn’t know how to use proper wording. She could communicate better to point out the fees I needed to pay. “Must” is a strong word, and have many softer choices to express once responsibilities. Putting an emergency time to pay four euros owned in taxes was not necessary. Besides that everyone was helpful and attentive.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 10, 2023
Dear Gabriel,Thank you for staying with us during your visit to Lithuania and for sharing your feedback as well. It is a pity that we did not manage to meet all your expectations. But be sure that each your comment is of height value for us. We continuously work on improvements of our service for our guests. We will be very delighted to welcome you again in our hotel and hope your next stay in Ivolita Hotel will be much comfortable and delightful.Warmest regards from Vilnius,Yuriy KulikovskyHotel Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 6, 2023
Dear Guest,We appreciate your comments regarding your stay at the Ivolita Hotel. It is always a pleasure for us to receive positive feedback.Your opinion is truly valuable for us, since we are sure that such feedbacks are undoubtedly a great motivation for the whole team of Ivolita Hotel. Our goal is to deliver the high-quality service to the each guest.Thank you for choosing us! We hope your next visit at Ivolita Hotel will be as pleasant as this one.Sincerely,Yuriy KulikovskyHotel manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Hotel Manager on Jun 21, 2023
Dear Julie,Thank you for taking the time to write a review about your experience in our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Warmest regards from Vilnius,Yuriy KulikovskyHotel Manager

10/10 Excellent

Inna

Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 9, 2023
Dear Inna,Thank you for taking the time to write a review about your experience in our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Kind regards, Yuriy KulikovskyGeneral Manager

4/10 Poor

Katsiaryna

Stayed 1 night in Jun 2023
Response from CEO on Jun 8, 2023
Dear Katsiaryna,We were really disappointed to get your negative feedback. Please, kindly accept our sincere apologies. We constantly work on improving the service standards to satisfy and exceed all the guests' needs. Hopefully, we will have an opportunity to serve you in the nearest future!warmest regards from Vilnius,Yuriy KulikovskyHotel Manager

8/10 Good

Uldis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Happy
Stayed 1 night in May 2023
Response from General Manager on Jun 1, 2023
Dear Uldis,Thank you for choosing Ivolita hotel and for your feedback about your last stay. We are pleased to hear that our products and services have made your trip a positive one. On your next trip to the Ivolita Vilnius, we will be entirely at your disposal for whatever you need.With our best regards,Yuriy KulikovskyGeneral Manager

8/10 Good

Maya

Traveled with family
Liked: Cleanliness, staff & service
The staff was friendly and accommodating
Stayed 1 night in May 2023
Response from GM on May 22, 2023
Dear Maya,I would like to thank you for your loyaltu to our property and sharing review onto services provided.We are thrilled to learn you enjoy being our guest and our team is looking forward to welcoming you back in near future.Have a nice travells!Kind regards,Yuriy Kulikovsky and Ivolita Vilnius Team

10/10 Excellent

Matsvei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2023
Response from General Manager on May 18, 2023
Dear Matsvei,We are grateful for your feedback!It is pleasure to hear you enjoyed provide services finding advantages of being our guests.Our team would be happy to greeting you in Vilnius again.Warm regards, Yuriy KulikovskyGeneral manager

6/10 Okay

Subonita

Liked: Staff & service
It was okay considering I was there for only 3 nights and spent most of the day outside. Room was very small considering the location was a bit outside Old Town area. It also did not feel that clean and I found a spoon on the floor next to my bed. Service was fine. Breakfast was good on the first morning but very disappointing the next two mornings - they had limited options on Sunday and on Monday I was told they ran out of food! There was still 30mins left of breakfast service and they did not offer to provide any workarounds. I have travelled all over the world and have never ever been told this! Very disappointing and overall would not recommend this hotel, you're better off staying elsewhere.
Stayed 3 nights in Apr 2023
Response from GM on May 14, 2023
Dear Subonita,Thank you for your comments in regard to your recent stay at the Ivolita Hotel. I regret to see your expectation are not satisfied in completely manner. Rest assured will continue working hard to make your future stay indeed enjoyable.Warm regards from Vilnius,Yuriy KulikovskyGeneral Manager

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from General Manager on May 24, 2023
Dear Jana,We are grateful for your choosing our hotel and provided estimations.It is rewarding to learn you had nice time and your stay was indeed comfortable.We hope to earm another opportunity to welcome you to the Ivolita Vilnius hotel in near future.Kind Regards,Yuriy KulikovskyGeneral Manager

6/10 Okay

CHANA

Disliked: Amenities
Location is great, especially if you are traveling by train. Breakfast/coffee was not great and note that the single bed is really small as is the room.
Stayed 1 night in Apr 2023
Response from General manager on Apr 29, 2023
Dear Chana,I would like to take another opportunity to thank you for sharing your feedback.We regret that our team did not manage to make your stay indeed pleasant and rest assured we will strive to improve for your future visit.Kind regards, Yuriy Kulikovsky,General Manager

8/10 Good

Colin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Excellent location friendly staff and clean and tidy room reasonable price for breakfast no complaints what so ever
Stayed 3 nights in Apr 2023
Response from GM on Apr 9, 2023
Dear Colin,We would like to thank you for choosing Ivolita Vilnius Hotel and your review!First of all, we would like to thank you for your positive comment about our property - we are glad that hotel services and location suited to your needs.We hope you will choose our service again!Kind regards, Yuriy Kulikovsky/General Manager

10/10 Excellent

fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely hotel, great shower and helpful staff, great location also
Stayed 4 nights in Mar 2023
Response from General Manager on Mar 29, 2023
Dear Fredrik,Thank you for sharing this wonderful feedback with us from your recent stay at the Ivolita hotel. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to Vilnius.Warm regards, Yuriy Kulikovsky, General Manager

10/10 Excellent

sheikh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for my stay
Really pleasant stay and good facilities at Iviola , there are a few eatary around
Stayed 3 nights in Mar 2023
Response from General Manager on Mar 14, 2023
Dear Sheikh,I would like to say thank You very much for such a nice review. We are happy that You have enjoyed our services. Your praise will be passed to our staff so they can have the extra motivation to create quality every day.Have a great day!Kind regards, Yuriy Kulikovsky, General Manager

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from General Manager on Mar 13, 2023
Dear Neil,Thank You very much for choosing our hotel and for time to review our services.Have a great day.Best regards,Yuriy KulikovskyGeneral ManagerIvolita Vilnius Hotel

10/10 Excellent

EGLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, clean, good breakfast, fair price
It was perfect for my demands - cosy, clean, good breakfast, fair price.
Stayed 4 nights in Jan 2023
Response from General Manager on Jan 23, 2023
Dear Egle,We are glad that you had a nice experience at our hotel. Our main goal is to ensure thesatisfaction of our guests by offering memorable moments.We are happy with your story! We hope to host you again!Warmest regards from Vilnius, Yuriy Kulikovsky, General manager

8/10 Good

Jurate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from General Manager on Jan 23, 2023
Dear Jurate,Thank you very much for your comments. It was a pleasure to have you as our guest.We hope to see you again, soon !!Wishing you all the best,Yuriy Kulikovsky, General Manager

10/10 Excellent

RIADH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Successful stay
Friendly clean hotel. Position is strategic. Breakfast is great.
Stayed 1 night in Dec 2022
Response from General Manager on Jan 9, 2023
Dear Riadh,Thank you for your amazing feedback following your recent stay with us at Ivolita hotel. It gives us immense pleasure to hear that you really enjoyed your stay with us. Thank you again for all your feedback. We look forward to welcome you back soon.Warm regards from Vilnius, Yuriy Kulikovsky and Ivolita Vilnius Team

10/10 Excellent

Halil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place!
Excellent Place! Hotel staff is friendly, location is excellent. Room is enough warm and beds are comfy! What else left.
Stayed 1 night in Dec 2022
Response from General Manager on Jan 5, 2023
Dear Halil,I would like to thank you for taking the time to write a review on Hotels.com about your experience at Ivolita Hotel.It is our sincere aim to ensure that our guests enjoy a memorable experience, and I am delighted to know that you had a wonderful stay with us.We look forward to welcome you back to Ivolita Hotel.With kindest regards from Vilnius, Yuriy Kulikovsky, Hotel Manager

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2022
Response from General Manager on Dec 15, 2022
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We are sorry to hear about your experience at that time. Hopefully, you will have a better experience with us in the future. We are concerned about the satisfaction of our guests and your feedback is appreciated as it assists us in our continuous goal of improving our services. We continue to work hard to make every experience a good one and your comments will help us as we continually improve our guests' experience.Best regards from Vilnius, Yuriy Kulikovsky and Ivolita Vilnius Team

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022
Response from General Manager on Dec 9, 2022
Dear Evgeny,Thank you so much for sharing your most valuable feedback with us from your stay at the Ivolita Vilnius Hotel. I am very excited to hear that the service was up to the highest usual standards and that you have found your room to be very comfortable. It is always a pleasure to provide all our guests with an excellent service. Therefore, thank you very much for your recognition. We look forward to welcoming you back!Warmest regards from Vilnius, Yuriy Kulikovsky, Hotel Manager

10/10 Excellent

RIADH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very positive experience
Clean safe amazing very good service very helpful staff
Stayed 1 night in Dec 2022
Response from General Manager on Dec 8, 2022
Dear Riadh,Thank you for sharing your feedback with us from your recent stay at the Ivolita Hotel. It was an absolute pleasure to learn that your overall stay was pleasant. We would love to host you again on your nearest visit to Vilnius.Kind regards,Yuriy Kulikovsky, Genaral Manager

2/10 Terrible

Max

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
В комнатах не меняют постельное белье после предыдущих постояльцев. На обеих кроватях были обнаружены волосы.
Stayed 1 night in Nov 2022
Response from General Manager on Nov 18, 2022
Уважаемый Гость, благодарим Вас за комментарий и оценку нашего сервиса. Доводим до Вашего сведения, что постельное белье меняется у нас после каждого выезда, так же, как и производится полная уборка номера. Постельное белье в Вашем номере было после прачечной. Приятных Вам путешествий и не встречать волос после стирки в других отелях!С наилучшими пожеланиями из зимнего Вильнюса, Юрий Куликовский и команда отеля "Ivolita"

6/10 Okay

Halil

Stayed 1 night in Oct 2022
Response from General Manager on Oct 17, 2022
Dear Halil,On behalf of the entire team, thank you for appreciating our service. We will always be glad to see you again! Happy travels!Warmest regards from Vilnius, Yuriy Kulikovsky and Ivolita Vilnius Team

10/10 Excellent

ALISHER, Nashville

Stayed 1 night in Sep 2022

10/10 Excellent

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel team is caring and ready to meet your needs.
Stayed 4 nights in Sep 2022
Response from General Manager on Sep 20, 2022
Dear Vladimir,Thank you for leaving a comment. We are glad that you liked our hotel and 10 points! We will always be glad to see you again! Best regards from Vilnius, Yuriy Kulikovsky and Ivolita Vilnius Team

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware of the lift does not reach the 5th floor, and if you are physically unable to carry your luggage from 4th to 1 floor above, do state your special request clearly when booking. Notably the breakfast is surprisingly good compared to similar hotels.
Stayed 1 night in Sep 2022
Response from General Manager on Sep 16, 2022
Dear John,Thank you for your comment, it is very important for us to improve our service. We will always be glad to see you again! Best regards from Vilnius, Yuriy Kulikovsky and Ivolita Vilnius Team

10/10 Excellent

Andrew

D
Stayed 2 nights in Jun 2022
Response from General Manager on Aug 28, 2022
Dear Andrew,thanks for your comment and the highest score! This is the best assessment of our work and service at the hotel. We will always be glad to see you again!Warmest regards from Vilnius, Yuriy Kulikovsky and Ivolita Vilnius Team

10/10 Excellent

Jovita

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO AIR CON - Say goodbye to sleep
We stayed here for two nights and couldn't get even a few hours of sleep. You can hear the neighbours through the vents in the room and the bathroom and through the doors - basically zero sound insulation. They also advertise that they have air con - they don't, so in the summer heat, it was unbearable. Rooms are very dusty and old, and need a full refurbishment. TV channels are only in German or Russian for whatever strange reason. The reception staff ignored us when we arrived even though we stood 1 meter away from them - they didn't acknowledge us in any way. Also, Lithuanian didn't seem to be the preferred language. Breakfast food was unappetising, to say the least. Old dry pastries, fresh fruit plates all empty, yoghurt looked like it was brought back from the Soviet Union. The lift was broken on the last day and they only bothered putting a note up on the first floor. Everyone had to drag their suitcases up/down 4-5 flights of stairs.
Stayed 2 nights in Aug 2022
Response from General Manager on Aug 22, 2022
Dear Guest,First of all, we would like to thank you for your review of our hotel and your experience. We are sorry that we did not 100% meet your expectations. There are no air conditioners in our hotel, as it is very cold in Lithuania all year round and air conditioners are not needed for 3* hotels. You can use a fan.Warmest regards from Vilnius, Yuriy Kulikovsky and Ivolita Vilnius team

10/10 Excellent

Shota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just between the train/bus station and the old town. Facilities are clean and breakfast is good.
Stayed 1 night in Aug 2022
Response from General Manager on Aug 21, 2022
Dear Shota,thanks for the great comment and 5 stars! We will always be glad to see you among our guests.Warmest regards from Vilnius, Yuriy Kulikovsky and Ivolita Vilnius Team

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy and friendliness of the staff, good breakfast. excellent location
Stayed 1 night in Aug 2022
Response from General Manager on Aug 11, 2022
Dear Olga! Thanks for your comment, it's important to us! Thank you for 5 points out of 5 - this is the best result of our work! We will always be glad to see you in our hotel again! Warmest regards from Vilnius, Yuriy Kulikovsky and Ivolita Vilnius Team

8/10 Good

Mai

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is quite friendly and nice. They WhatsApp me since my flight was delayed and I couldn't arrive the hotel earlier. I'm a bit surprised they don't have almost any amenities..
Stayed 1 night in Jul 2022
Response from General Manager on Jul 31, 2022
Dear Mai, Thank you for your comment and high score! We are glad that you liked our staff and hotel. We will always be glad to see you with us!

10/10 Excellent

Adeleh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff did everything to provide what we needed. We received a breakfast box as we were leaving earlier on the last day.
Stayed 3 nights in Jul 2022
Response from General Manager on Jul 17, 2022
Dear Adeleh, Thank you so much for the great review and 10 points! We wish you pleasant travels and we will always be glad to see you in our hotel! Warmest regards from Vilnius, Yuriy Kulikovsky and Ivolita Vilnius Team