Front of property - evening/night

Reviews of Ratonda Centrum Hotels

4 out of 5
Ratonda Centrum Hotels
A. Rotundo 1, Vilnius, Naujamiestis

Reviews

9.4

Exceptional

Rating 10 - Excellent. 145 out of 213 reviews" "
Rating 8 - Good. 63 out of 213 reviews" "
Rating 6 - Okay. 3 out of 213 reviews" "
Rating 4 - Poor. 1 out of 213 reviews" "
Rating 2 - Terrible. 1 out of 213 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room… perfect
Friendly staff, clean room… perfect for my short stay
Stayed 1 night in Nov 2023
Response from Anželika Sidorovichienė, Front office manager on Nov 27, 2023
Dear Igor,Thank you for your positive review! We're delighted you found our staff friendly and the room clean for your short stay. We hope to welcome you back again soon!With best wishes

10/10 Excellent

leonard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything in this hotel was spotless. The staff were very friendly and polite.
Stayed 4 nights in Jun 2023
Response from Anželika Sidorovichienė, Front office manager on Jun 28, 2023
Dear Leonard,Thank you for your wonderful review! We're delighted to hear that everything in our hotel was spotless and that our staff was friendly and polite. We strive to provide a clean and welcoming environment for our guests, and it's gratifying to know that we met your expectations. We appreciate your kind words and hope to welcome you back soon.Best regards

10/10 Excellent

Jerrold

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where I was visiting.
Stayed 1 night in Mar 2023
Response from Anželika Sidorovichienė, Front office manager on Apr 13, 2023
Dear Jerrold, Thanks for staying with us. We appreciate your feedback! We hope to have you back soon as a guest of our hotel.

10/10 Excellent

Jaroslaw

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo dobry hotel, bezpłatny malutki parking.
Bardzo dobry hotel, wyśmienite śniadania, czajnik, kawa, herbata w pokoju. Bezpłatny parking przed hotelem, tylko 3 miejsca parkingowe!
Stayed 1 night in Mar 2023
Response from Anželika Sidorovichienė, Front office manager on Apr 13, 2023
Dear Jaroslaw,Thank you for staying with us and for writing a review on your stay. We are so happy to hear you enjoyed your stay, our rooms and service provided! We will look forward to welcoming you again!

10/10 Excellent

Jaroslaw

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo dobry hotel.
Bardzo dobry hotel. Tylko 3 miejsca parkingowe, bezpłatne. Czajnik, kawa, herbata w pokoju. Bardzo dobre śniadania. Lepsze niż w innych hotelach tej klasy. Polecam.
Stayed 1 night in Feb 2023
Response from Anželika Sidorovichienė, Front office manager on Apr 13, 2023
Dear Jaroslaw,Thank you for sharing you experience about your stay with us! We are happy that you have enjoyed your time in Ratonda hotel, and hope to welcoming you back in the nearest future!

10/10 Excellent

John Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staffing.
Stayed 3 nights in May 2022
Response from Anželika Sidorovichienė Front Office and Conferenc on Jun 22, 2022
Dear John Stanley, Thank you so much for your fantastic review! We are glad to read that your stay at our hotel exceeded your expectations! Thank you for highlighting our friendly staff. We are looking forward to welcoming you back to our hotel in the future. With best wishes,

10/10 Excellent

Giedre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Tasty breakfast. Lovely staff!
Travelling with family is not easy, but hotels like Ratonda make it great! Very helpful staff, nice rooms, fabulous breakfast made our stay amazing! We want to come back!
Stayed 2 nights in May 2022
Response from Anželika Sidorovichienė Front Office and Conferenc on Jun 22, 2022
Dear Giedre, thank you for sharing you experience about your stay with us! We are happy that you have enjoyed your time in Ratonda hotel, and hope to welcoming you back in the nearest future! With best wishes

10/10 Excellent

Ernesta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Janiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what I expected but still good
It was good, a bit more off the beaten path than I expected but the breakfast was delicious, Internet was fast and staff very helpful. Just note that the Sauna isn’t free and is built into a room on the first floor, is small and only allows a few guests at a time. Other than that it was great
Stayed 2 nights in Nov 2021

10/10 Excellent

Arunas

Stayed 3 nights in Sep 2021

10/10 Excellent

Antanas, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, will definitely stay there again on our next trip to Vilnius
Stayed 3 nights in Feb 2020
Response from Mindaugas on Mar 5, 2020
Dear Mr.Antanas, Thank you very much for your stay and look forward to welcome you back! Best wishes, Mindaugas Hotel Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, nothing less, nothing more
Nice hotel, breakfast average, location good but not as central as others. Overall recommend.
Stayed 2 nights in Feb 2020
Response from Kind regards from all Ratonda Centrum Hotels team on Feb 27, 2020
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - charming, clean and well located. I had a great stay. Staff was welcoming and helpful. Faisal
Stayed 2 nights in Dec 2019
Response from Kind regards from all Ratonda Centrum Hotels Team on Jan 15, 2020
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback. We are delighted that you enjoyed your stay with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, modern hotel; large room. Just off Gedimino Prospektas, a major street lined with shops, cafes and restaurants, and a 20-minute walk to Vilnius Cathedral and the old town. Good breakfast.
Stayed 3 nights in Nov 2019
Response from Kind regards from all Ratonda Centrum Hotels team on Jan 13, 2020
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback. We hope to see you again very soon!

8/10 Good

Ennio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Ratonda team on Jan 6, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Kind regards from all Ratonda Centrum Hotels Team on Nov 11, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Our bathroom needed a refurb. Being a pensioner I found the shower over the bath, not good. No handrails.
Stayed 4 nights in Oct 2019
Response from With all the best regards from the entire Ratonda on Oct 8, 2019
Thank you for taking time to share your review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel. Good location. Breakfast was good.
Stayed 3 nights in Sep 2019
Response from Kind regards from all Ratonda Centrum Hotels team on Sep 27, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position in town Close to a lovely coffee and handmade chocolates shop Good choice of breakfast Staff very helpful
Stayed 4 nights in Sep 2019
Response from Kind regards from all Ratonda Centrum Hotels team on Sep 26, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback. We hope to see you again very soon!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a small and quiet one at the end of the main street in Vilnius. The rooms were comfortable and clean and the breakfast was good. I have no reservations about recommending it.
Stayed 3 nights in Aug 2019
Response from Kind regards from all Ratonda Centrum Hotels team on Sep 4, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback. We hope to see you again very soon!

10/10 Excellent

Kamaljeet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Kind regards from all Ratonda Centrum Hotels team on Sep 2, 2019
Centrum Hotels and for taking time to share your positive feedback. We hope to see you again very soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Quiet location ................,,,...................,.,.,..,,,,.,,,,,,,,,
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room and got a suite. Lots of space. well located on a side street so traffic noise low. Goo breakfast buffet
Stayed 2 nights in Aug 2019
Response from Kind regards from all Ratonda Centrum Hotels team on Aug 20, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback. We hope to see you again very soon!

10/10 Excellent

Gem

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff on reception were very helpful giving us directions to city centre and telling us which bus to catch to the airport.
Stayed 3 nights in Aug 2019
Response from Kind regards from all Ratonda Centrum Hotels team on Aug 12, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Clean and comfortable room. 10-15 mins from airport by taxi. Breakfast was a really good selection hot and cold. Strange to have to leave the breakfast room to get coffee but it was ok. Reception were helpful and spoke good English.
Stayed 2 nights in Jul 2019
Response from Hotel Management on Jul 29, 2019
Thank you for staying with us and thank you for the kind review. We appreciate the feedback! We look forward to you staying with us again in the future! Thank you once again. Kind regards from all Ratonda Centrum Hotels Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are very friendly and helpful and the breakfast offers a good selection.
Stayed 4 nights in Jul 2019
Response from Kind regards from all Ratonda Centrum Hotels team on Jul 25, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback.

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vilnius Ratonda
Lovely hotel, good rooms, lovely bathrooms, big crack in our room wall but overall recently decorated and high standad. Bed firm & comfy, air con all good, reception staff v helpful, breakfast buffet not all hot though, cold meat, cheese and fruit selection good. Central location, easy for buses and for walking round sights.
Stayed 3 nights in Jun 2019
Response from Kind regards from all Ratonda Centrum Hotels team on Jun 25, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Ratonda team on Jun 17, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 5 nights in May 2019
Response from Ratonda team on Jun 17, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Amazing 2 nights stay , good bfast, good location, Amazing service!
Stayed 2 nights in Jun 2019
Response from Kind regards from all Ratonda Centrum Hotels team on Jun 6, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback. We hope to see you again very soon!

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
Nice clean hotel in a quiet area, 15 minute walk to the main street Vilnius G where there are lots of bars and restaurants. Hotel reception staff very friendly and helpful with any queries. Breakfast staff quite surly, no communication or eye contact. Breakfast ok, better if you get there early otherwise hit food has been sat there for a couple of hours. Bar is in the restaurant downstairs but was always closed by the time we got back to the hotel around 10pm. Rooms very comfy and good supply of toiletries.
Stayed 4 nights in May 2019
Response from Kind regards from all Ratonda Centrum Hotels Team on Jun 5, 2019
Thank you for staying with us and thank you for the kind review. We appreciate the feedback! We look forward to you staying with us again in the future!

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all. The hotel was very conveniently located for the meetings I had to go to. Given that it is near the main road, it was amazingly quiet and peaceful at nighttime. It was spotlessly clean. The staff were very helpful. The breakfast was excellent too.
Stayed 3 nights in May 2019
Response from Kind regards from all Ratonda Centrum Hotels team on May 24, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback. We hope to see you again very soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Kind regards from all Ratonda Centrum Hotels team on May 20, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback. We hope to see you again very soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Kind regards from all Ratonda Centrum Hotels team on May 16, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Ratonda team on Apr 1, 2019
Thank you for staying with us and thank you for the kind review. We appreciate the feedback! We look forward to you staying with us again in the future! Thank you once again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location. Close to shops, sites and history. The staff were really helpful and full of knowledge. My mother and I had an early flight and would miss breakfast so they packed breakfast boxes for us. Just a great touch
Stayed 1 night in Mar 2019
Response from Kind regards from all Ratonda Centrum Hotels Team on Mar 26, 2019
Thank you for staying with us and thank you for the kind review. We appreciate the feedback! We look forward to you staying with us again in the future! Thank you once again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,within walking distance to Old Town and other points of interest. Just 10 minutes from airport. Very good buffet breakfast included.
Stayed 4 nights in Mar 2019
Response from Kind regards from all Ratonda Centrum Hotels Team on Mar 8, 2019
Thank you so much for choosing to stay at Ratonda Centrum Hotels and for taking time to share your positive feedback. We are delighted that you enjoyed your stay with us! We hope to see you again!

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Feb 2019
Response from Ratonda team on Apr 1, 2019
Thank you for staying with us and thank you for the kind review. We appreciate the feedback! We look forward to you staying with us again in the future! Thank you once again.

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
nice hotel, quite close to old town, easily walkable. Staff were very friendly and helpful, rooms nice and comfortable and good breakfast. Valentines we had chocolates left in the room, nice thoughtful touch. Hotel was excellent value for money, would definitely stay here again
Stayed 5 nights in Feb 2019
Response from Ratonda team on Feb 19, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019
Response from Ratonda team on Apr 1, 2019
Thank you for staying with us and thank you for the kind review. We appreciate the feedback! We look forward to you staying with us again in the future! Thank you once again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent nice and clean near the airport and city center
Stayed 1 night in Jan 2019
Response from Ratonda team on Jan 28, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cosy and pleasant hotel, staff was very friendly and the breakfast pancakes are the best in the town!
Stayed 3 nights in Jan 2019
Response from Ratonda team on Jan 23, 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

upset_visitor, Canada

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
At checkin the front desk person was trying to claim they have no rooms matching my reservation and payment made. After long arguing and telling them that they will be reported to Expedia for overbooking, a room had been surprisingly "found". Although, in the room, was constant background hum which made rest hardly possible.
Stayed 8 nights in Oct 2018
Response from Ratonda team on Nov 5, 2018
We hope You will accept our sincere apology on behalf of our hotel. We are verry sorry for misunderstanding.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean, older, hotel centrally located. The breakfast is outstanding and was included. I had a car and they let me park in front at no charge.
Stayed 1 night in Oct 2018
Response from Ratonda team on Oct 22, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Ratonda team on Oct 18, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Ratonda team on Oct 18, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again!
Wonderful location - quiet and convenient, suited our needs perfectly. Friendly, accommodating and helpful staff. Buffet breakfast was a bonus and perfectly adequate.
Stayed 3 nights in Oct 2018
Response from Ratonda team on Oct 16, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay. Will stay again.
Stayed 2 nights in Oct 2018
Response from Ratonda team on Oct 12, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Justina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 1 night in Oct 2018
Response from Ratonda team on Oct 11, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Chana, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean! Only minor point is the sport room which is verrryyy verrryyy limited.
Stayed 2 nights in Oct 2018
Response from Ratonda team on Oct 10, 2018
Thanks for staying with us. We appreciate your feedback!