Exterior

Reviews of Relax Inn

2 out of 5
Relax Inn
998 W Landis Ave, Vineland, NJ

Reviews

5.0
Rating 10 - Excellent. 10 out of 80 reviews" "
Rating 8 - Good. 13 out of 80 reviews" "
Rating 6 - Okay. 11 out of 80 reviews" "
Rating 4 - Poor. 18 out of 80 reviews" "
Rating 2 - Terrible. 28 out of 80 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 1 night in Mar 2024

2/10 Terrible

tomeeika

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

tomeeika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was terrible
Stayed 1 night in Dec 2023

2/10 Terrible

Dana

Stayed 3 nights in Nov 2023

4/10 Poor

Steve

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
I have stayed at this hotel a few times in the last few weeks. Each time the same emloyees have been rude there was an incident of privacy invaded and mannerism that was less than acceptable
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for what i needed, no deposit at check in, so enjoyed it.
Stayed 2 nights in Sep 2023

4/10 Poor

Kevin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor maintenance
Everything was dirty and in a state of disrepair.
Stayed 3 nights in May 2023

2/10 Terrible

glendalys

Stayed 1 night in Oct 2022

2/10 Terrible

shadi

Disliked: Staff & service, amenities, property conditions & facilities
Very dirty and a lot of bugs
Stayed 1 night in Sep 2022

2/10 Terrible

Fabrizio, nyc

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG do not stay here. It's so dirty, smoky (see ashtrays in the room and cigarette burns on the bathroom's sink), SO loud (you could hear other residents' screams), stinky (think of an Indian scent gone bad). Jesus. Never again.
Stayed 2 nights in Sep 2022

4/10 Poor

Greg, Chadds Ford

Liked: Cleanliness, staff & service
Disliked: Amenities
Low cost motel. Seems they must have just fumigated. The room had a funky odor. Could not wait to check out.
Stayed 2 nights in Sep 2022

2/10 Terrible

TIFFANY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never coming back!! Not worth the price.
Stayed 1 night in Jul 2022

10/10 Excellent

John

Stayed 1 night in Jul 2022

2/10 Terrible

PAUL

Stayed 1 night in Jul 2022

2/10 Terrible

Persilia

Paid for a room that I never got when I went there they did all rooms were sold out showed them my confirmation code and everything still still no all rooms was book to come back tomorrow so I would like my money place back on my card please and thanks
Stayed 1 night in Jun 2022

6/10 Okay

Jeffrey

Disliked: Staff & service, property conditions & facilities
Not the best location run down place
Stayed 1 night in Jun 2022

2/10 Terrible

Juanita

Stayed 1 night in Apr 2022
Response from Sam on Apr 18, 2022
Sorry for inconvenience.

2/10 Terrible

Melanie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022
Response from Sam on Apr 18, 2022
Sorry for inconvenience.

8/10 Good

Daniellee'

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

JOHN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
smelled of smoke, chairs were soiled
Stayed 1 night in Jan 2022

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Isaiah

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Nov 2021
Response from sam on Nov 24, 2021
Hello

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from sam on Nov 24, 2021
Thank you

6/10 Okay

Joseph

Traveled with partner
Disliked: Amenities
it was bad
Stayed 1 night in Nov 2021
Response from sam on Nov 24, 2021
Thank you

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place here should not be on your app i
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
I'd recommend to someone looking for a deal
Nice people. They came around giving out Thanksgiving dinner. The place is good for the price
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
I dont like,because smell smoke,reception is hidden . And the
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
Miss leading
No coffee pot in room no breakfast like they said over all to high priced for nothing all you get is a room
Stayed 1 night in Nov 2018

4/10 Poor

LG, NJ

Disliked: Cleanliness, property conditions & facilities
The beds weren’t clean and the bathroom door had holes in it plus writing all over. The tub wasn’t clean either.
Stayed 1 night in Nov 2018

2/10 Terrible

MaryEllen, Lancaster PA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting. Room reeked of cigarettes, graffiti inside the room and the bathroom door waa was broken so it didn't even close. They do NOT have any kind of breakfast as advertised or offer crib/cot as advertised either. Homeless people are camped in walkways and bugs in room as well.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

David

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2018

4/10 Poor

F, Michigan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival we stripped the bed to inspect for bedbugs. No bedbugs or signs but there was a huge yellow stain on bed zip casing. There was a punch hole in wall which was covered with a door knob wall protector not where a door knob would hit. Wall panel to electric cords was opened and wouldn’t close. Ceiling panel was open too. Ice bucket tray had cigarette burns in it. Non smoking room smelled like smoke and they tried to cover up with refresher but it did not work at all. Dangerous area. Outside room was garfiti saying drugs for sale in room 202 and gang signs for bloods
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Stayed 1 night in May 2018

6/10 Okay

Michelle

Liked: Property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Jahmil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly remodeled and very clean.
Newly remodeled and very clean...no complaints. Would stay here again.
Stayed 1 night in Jan 2018

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

2/10 Terrible

Beth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
The room was not too bad, but building was very run down with graffiti on walls. Communication with management very difficult. Courtyard contained what could have been a beautiful pool area, but was filled with cement & trash. They advertised a breakfast, but there was none - no coffee in room either. The stairwell wall did advertise pills in room 221 though.
Stayed 1 night in Sep 2017

6/10 Okay

George, montana

Disliked: Staff & service
the clerk needs to work on his understanding of english hard time talking to him
Stayed 6 nights in Sep 2017

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away !!!!!!!!!!!
Check in was through bulletproof glass window. Got out of car to unload bags and was approached by "Crack W%^re" looking to use my cell phone. She had track marks on arms and legs. Rooms were supposed to be non smoking but were unbearable. The fresh paint on building and rooms is like "Lip Stick on a Pig" We left and I didn't even go back to get a refund. It was like a welfare hotel. And to be on Hotels.com is a joke. They should be giving me a refund not the hotel.
Stayed 1 night in Sep 2017

10/10 Excellent

katherine, Dominican Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
It was clean, perfect, quiet, and private for sure I will always recomend it
Stayed 3 nights in Aug 2017

4/10 Poor

Rebecca

Disliked: Staff & service, property conditions & facilities, room comfort
Stinky
The bathroom stunk of smoke and we had a nonsmoking room.

4/10 Poor

Ray, Ephrata

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Update advertising & offer listed amenities...
Hotel was decent for the price under going major renovations. Advertised as free WIFI & Breakfast. However, neither was available. I probably would not have booked, as this should have reduced the price. No compensation was offered to offset the pricing. Asked for non smoking, specifically reiterated upon check in. Was placed in a partially renovated room which had an ashtray in it & smelled of smoke.

8/10 Good

vladimir, Vineland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice getaway.

8/10 Good

Eric C

Liked: Staff & service

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I econolodge in vineland nj
This is a terrible hotel. We had four people in the room and three towels. The service at the front desk did not want to give us a fourth towel and was not pleasant about it. The room was very dirty and smelled like smoke and pets even though it was a non-smoking room. There was loud music most of the night and people hanging out in the parking lot. We had hair on the walls in the shower and on the sink.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
It was ok one of the room the AC wasnt working right

2/10 Terrible

Disappointed, Lancaster, PA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, terrible hotel
Where do I begin. Weekly residents sitting outside greeting you while you go into your room. Ah and then the room. Sagging ceiling tile with mold. And airconditioner with no louvres so you could see all the lovey mold on it too. The bed felt like a marshmellow. And then there is the TV that is so blurry you can't read any of the scores as you watch a sporting event. Then there is the bathroom. Tile has been patched so many times there are varying colors of silicone cement trying to seal it up. Tank lid color on the toilet didn't even match the toilet.