All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It appeared that the main rooms were recently refreshed with some details still being completed. The bathrooms must be part of the next phase. The elevator was out of service when we arrived but the front desk was able to find us a room on the first floor. This location did not appear to be booked to capacity based on the number of cars in the parking lot. The afternoon/night manager appeared to be in training but was very pleasant and accommodating.
Very clean property friendly desk clerk 10/10 recommend
Rodney
Stayed 1 night in Jan 2024
Response from Jas on Jan 29, 2024
Thank you for staying with us and for the review
10/10 Excellent
Gilbert
Jan 22, 2024
Gilbert
Stayed 1 night in Jan 2024
Response from Jas on Jan 29, 2024
Thank you for staying with us and for the review.
8/10 Good
Tony
Business traveler, Traveled with partner
Jan 21, 2024
I don’t like that the pool wasn’t available
Tony
Stayed 2 nights in Jan 2024
Response from Jas on Jan 29, 2024
Thank you for staying with us and for the review
4/10 Poor
Amanda
Traveled with family and small children, Traveled with family
Jan 21, 2024
Disliked: Property conditions & facilities
Our initial room was not up to standard not only did have a strong smell (cats living in the room) the toilet was leaking water.
We were moved up to the 2nd floor. We asked for room service (cleaning) as we wanted fresh towels and beds made. The staff never came by.
We stayed here because of past ratings stating it was good, in our experience we are giving them a 2 and that’s being generous. Will never stay again nor recommend.
Amanda
Stayed 2 nights in Jan 2024
Response from Bianca on Jan 25, 2024
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.
Having been a Director of Sales and Marketing for two hotel brands. I always tell my staff the first thing a guest sees is the lobby and front desk staff. The lobby was clean and most comfortable and the front desk service was most helpful, professional, and caring. Our room is great and the bed is very comfortable ( my husband is asleep already.) We called the front desk because we couldn't turn on the tv. Just a few minutes later the awesome woman who checked us in knocked on our door and had another tv controller for us.The refrigerator, microwave and coffeemaker are very nice and clean and work very well. The bathroom is clean and nice and roomy. I only wish the toilet was taller.
This is a great property. I will stay here again!
Janet
Stayed 1 night in Jan 2024
Response from Jas on Jan 15, 2024
We greatly appreciate your kind and warm comments. We always try to go above and beyond for our guests. I will go out of my way to share your review with all of my staff members.
Second time staying here for over 3 days. Hotel is nice inside and room is very functional. They have breakfast for guests.staff is friendly and prompt for requests.
The only issue I had was outside the property lots of garbage and spilled drinks,etc.cigarette butts galore and a few people sleeping ,living? in their cars and RV,s no issues but can become one if they allow them taking up parking lot.
The bathtub was filthy. Literally dirty. I should have taken a picture. Hair from others on the towels.
Jesse
Stayed 1 night in Oct 2023
Response from jay on Oct 11, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, i would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2/10 Terrible
Jeannette
Oct 9, 2023
Jeannette
Stayed 2 nights in Oct 2023
Response from Jas on Oct 31, 2023
Please call us back to give us any suggestion you have to improve our service
Thank you for your feedback regarding your recent stay at our property. On behalf of our entire team, i would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
We've stayed at this motel for many years now while visiting family and have never been disappointed. The rooms are very clean, the staff are nice and the beds are very comfortable. The complimentary breakfast is more than adequate. We used the spa this time and it was perfect.
Patricia
Stayed 2 nights in Sep 2023
Response from jas on Oct 12, 2023
thank you for staying with us and for the review
6/10 Okay
Sandra
Oct 1, 2023
Liked: Cleanliness, room comfort
It could be better for the price.
The hotel seemed clean overall. However, there was a water leak in our room restroom, and while walking down the hallway there were some ceiling tiles missing, exposing wiring, thus giving the hotel a run-down appearance. Not to mention the outdoors surroundings. I wouldn't stay here again.
Sandra
Stayed 1 night in Sep 2023
Response from Jas on Oct 3, 2023
Thank you for staying with us and for the review. We have fixed the ceiling tiles in the hallway.
Not enough television stations. And the remote control was hard to use. It wouldn't change channels very well. Had to press the channel change button several times just to get one station change.