Exterior

Reviews of Fairfield Inn by Marriott Visalia Sequoia

2.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 335 out of 680 reviews" "
Rating 8 - Good. 200 out of 680 reviews" "
Rating 6 - Okay. 80 out of 680 reviews" "
Rating 4 - Poor. 38 out of 680 reviews" "
Rating 2 - Terrible. 27 out of 680 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Eliuth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Gavin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Wish parking was included in the room price. The elevator was a little concerning in how slow it opened and closed. Staff were friendly and welcoming.
Stayed 3 nights in Feb 2024
Response from Sandra Armenta on Mar 4, 2024
Hello Gavin,Thanks for letting us know about your recent stay. We appreciate your feedback. Thanks for letting us know about the elevator we will have our maintenance personal look into it. We really appreciate your business.

8/10 Good

Hyunae

Liked: Cleanliness
Good👍
Stayed 1 night in Jan 2024

6/10 Okay

casey

Stayed 1 night in Dec 2023

10/10 Excellent

Adgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alejandro

Very nice and clean here! Not like those dusty old motels
Stayed 1 night in Dec 2023

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias Mr Stanly 🙏
Stanly fue la persona q nos atendió fue lo máximo en su buen servicio al recibirnos a media noche. Dios lo bendiga
Stayed 1 night in Nov 2023

10/10 Excellent

mingdong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
turning on the the heater triggered fire alarm, a suprise, but overall great experience. Kids love the pool very much.
Stayed 1 night in Nov 2023

6/10 Okay

Sergio

Traveled with family
Liked: Cleanliness
In 1 room we have never been clean. And i stay for 3 nights.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jianghong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean. Staff is very nice .
Stayed 1 night in Nov 2023

8/10 Good

Cindy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023

8/10 Good

Jose

Stayed 2 nights in Nov 2023

8/10 Good

Carol

Traveled with family
Liked: Staff & service, room comfort
Bathroom shower needs new caulking
Stayed 2 nights in Nov 2023

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Joi on Oct 30, 2023
Dear Thomas, On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

6/10 Okay

Roy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great customer service, though they did not have tooth brushes available on my tooth paste. My family and I did get stuck in the elevator, there appears to be a short in the buttons that cause the elevator to go into default mode when pressed more then once. The front desk employee stated it was also not accounting for the proper weight restrictions of 2500 lbs. it’s actually half that weight amount. He mentioned a “large family” also got stuck earlier in the day. He was very apologetic. I will stay there again but would like to make sure the elevator is fixed and tooth brushes were available. Also, they did grant a request for a later check out time.
Stayed 1 night in Oct 2023
Response from Joi on Oct 30, 2023
Dear Roy,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

8/10 Good

Liliana

Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Joi on Oct 30, 2023
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2023
Response from Joi on Oct 30, 2023
Dear Sanchez,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Gary

Traveled with family
Liked: Staff & service, property conditions & facilities
We were running late and the clerk at the counter got us signed up and checked in super fast so we could be on our way.
Stayed 1 night in Oct 2023
Response from Joi on Oct 30, 2023
Dear Gary,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Elias del

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscina y nos dejaron meternos hasta las 11pm 😀
Stayed 1 night in Oct 2023
Response from Joi on Oct 30, 2023
Dear Elias del,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from Joi on Nov 2, 2023
Dear Michael,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

8/10 Good

Banesa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great! Overall experience great
Stayed 2 nights in Oct 2023
Response from Joi on Oct 11, 2023
Dear Banesa,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

8/10 Good

Nikki M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great experience, could of had a Kleenex box the room and hand soap in bathroom otherwise everything was great 😊
Stayed 2 nights in Sep 2023
Response from Joi on Oct 11, 2023
Dear Nikki M,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Sep 2023
Response from Joi on Oct 11, 2023
Dear Miguel,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 1 night in Sep 2023
Response from Joi on Oct 11, 2023
Dear Edward,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

8/10 Good

Angel, Martinsville

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Sep 2023
Response from Joi on Oct 11, 2023
Dear Angel,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Georgina

Safe place to stay breakfast was good Thankyou great customer service as usal. I’ll always come back and definitely recommend this Hotel .
Stayed 1 night in Sep 2023
Response from joi on Sep 13, 2023
Dear Georgina,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Joi on Sep 13, 2023
Dear Robert,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Maria

Traveled with partner
Liked: Amenities
The staff was friendly and the room was nice and clean. I enjoyed my breakfast and coffee all day! Thank you!
Stayed 2 nights in Sep 2023
Response from joi on Sep 6, 2023
Dear Maria,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. The staff are helpful and friendly. Rooms are clean and spacious. Breakfast was good as well. Overall a great hotel and I would definitely stay here again.
Stayed 1 night in Aug 2023
Response from Joi on Aug 30, 2023
Dear Steve,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently off the freeway
Stayed 1 night in Aug 2023
Response from Joi on Aug 30, 2023
Dear Matthew,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Gurmit S

Stayed 1 night in Aug 2023
Response from Joi on Oct 11, 2023
Dear Gurmit S,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Joi on Aug 30, 2023
Dear LonnieOn behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Matthew

Stayed 1 night in Aug 2023
Response from Joi on Oct 11, 2023
Dear Matthew,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

DORALDINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Will go there again!
Stayed 1 night in Aug 2023
Response from Joi on Aug 28, 2023
Dear Doraldina, On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

8/10 Good

Alan

Traveled with family and small children
Liked: Staff & service
Very professional and accommodating staff.
Stayed 1 night in Aug 2023
Response from Joi on Aug 28, 2023
Dear Alan, On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

8/10 Good

Pamela

Traveled with family
Liked: Staff & service, property conditions & facilities
Good location. Bathroom had hair on the floor
Stayed 1 night in Aug 2023
Response from Joi on Aug 22, 2023
Dear Pamela,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

kristina

Stayed 2 nights in Aug 2023
Response from Joi on Aug 22, 2023
Dear kristina,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Carla

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Joi on Aug 16, 2023
Dear Carla, On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

8/10 Good

alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Joi on Aug 16, 2023
Dear alfred,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Traveling alone I felt safe. Bed was super comfy. Great shower! The oatmeal bar was wonderful at breakfast. I recommend this place.
Stayed 1 night in Aug 2023
Response from Joi on Aug 16, 2023
Dear Anonymous Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was great, clean, quiet and safe. I will say the indoor pool was overly chlorinated and the ventilation was poor that I ended up with a headache. I’m not a fan of super soft pillows so my sleep wasn’t as comfortable. The staff were very nice. The lady at the front desk forgot to send extra toilet paper when I requested. The breakfast was good. Overall we had a good stay.
Stayed 2 nights in Aug 2023
Response from Joi on Aug 16, 2023
Dear Megan Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Noah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Joi on Aug 11, 2023
Dear Noah Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Alexander

Stayed 2 nights in May 2023
Response from Joi on Aug 30, 2023
Dear AlexanderOn behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

6/10 Okay

Mayra

Stayed 1 night in Jul 2023
Response from Joi on Aug 1, 2023
Dear Mayra,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Stacy

Stayed 1 night in Jul 2023
Response from Joi on Aug 22, 2023
Dear Stacy,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It was a pleasure to assist you during our stay. We hope to see you back at the Fairfield if you are in the area!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Joi on Jul 26, 2023
Dear Brandon,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!

10/10 Excellent

Shawn

Stayed 2 nights in Jul 2023
Response from Joi on Jul 26, 2023
Dear Shawn,On behalf of the entire hotel team, I want to thank you for sharing about stay with us here at the Fairfield. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!