Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brossard, QC

Nice experience

Posted Sep 18, 2014
Pros: Older clientele, quiet place
Location: Used effectively to visit Sequoia Park and areas
Not overly memorable, in all honesty, 45 days after the fact. Honest restaurant, friendly service, clean surroundings.
3 out of 5
Recommended
for Everyone
by A verified traveler from C

Noisy room...

Posted Sep 12, 2014
Overlooking Convention Center entrance and the lobby so noisy from both sides. Bed was comfy but comforter too much and no lighter blanket in room. 'Faster' internet slower than my LTE phone service.
Comment from Hotel Management
Sep 15, 2014 by Carrie, Hotel Management
Diane, Please accept our apologies for the inconvenience you encountered at our property. You are a valued customer and your feedback is very important to us. We are looking into your concerns so that we may resolve them and they do not occur again. Thank You!
5 out of 5
Recommended
for Everyone
by A verified traveler from Covina, CA

Excellent Hotel!!!

Posted Sep 2, 2014
Very comfortable and excellent service! Close to downtown Visalia. Clean pool and spa.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles ca.

Posted Sep 2, 2014
Beautiful thank you I recommend for every one is nice place
3 out of 5
Recommended
for Everyone
by A verified traveler from California

AC doesn't work well.

Posted Sep 2, 2014
Has to adjust the temperature on the panel from time to time in order to let the cool air comes in, otherwise, no cool air will stop coming after the temperature is met.
Comment from Hotel Management
Sep 4, 2014 by Carrie, Hotel Management
Gary, Thank you for providing feedback. I am sorry to learn that your temperature didn't work well during your recent stay. I will look into the matter further as we certainly want our guests to be as comfortable as possible. Thank you again.
2 out of 5
by A verified traveler from Scottsdale, AZ

Worst Marriott Hotel stay

Posted Sep 2, 2014
Pros: Location
Cons: Don't give customers the handicap room without asking if it is ok. Get rid if the mold in the showers.
I got stuck with a handicap room without being informed of it at check in. The handicap lock to the bathroom didn't function correctly and I locked myself in the bathroom, and had to have help getting out. There was mold on the shower. I went use the computers in the lobby to print my airline ticket and it was an ordeal finding one that function correctly. it wasn't fun!
Comment from Hotel Management
Sep 6, 2014 by Carrie, Hotel Management
Thank you for taking the time to write a review for our hotel and sharing your experience with the Visalia Marriott at the Convention Center. It is through your feedback that we can continue to improve our property. Please accept our sincere apologies for the inconvenience you experienced. We do make every attempt to keep our hotel up to date and provide an exemplary experience for each guest. Unfortunately we were not able to meet your expectations at this time, and for that we would like to apologize. We have looked into the issue you had with your room assignment and will provide further training to our staff so that this does not happen again. We would like to regain your trust and we hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.
5 out of 5
Recommended
for Everyone
by A verified traveler

In the heart of Viscalia

Posted Aug 19, 2014
Location: Within walking distance of some very fine restaurants. Viscalia haas more charm than one might think and more character than expected. Good stay
Wonderful staff, helpful and interested in our stay. Food service was able to adapt to specific dietary considerations. We stayed for four days and each day the room has taken care of in a professional manner. All Good! I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pasadena, CA

Happy

Posted Aug 19, 2014
Pros: Location & comfort
Cons: Little bit challenging to find a parking spot at 10:30 pm on a Saturday night when we returned - maybe event parking across the street?
Location: Great map from hotel desk to local restaurants - almost 46 - we were able to walk & have many choices. we were also a very short drive to a church
In town for only one night for a 25th anniversary party and was very happy with the hotel, location to the downtown and to all the activities we attended. Arrived early and was very pleased that we were able to check-in early. Had a nice room and was glad we booked the room/breakfast combo. Thank you for make a fun weekend even better!
3 out of 5
Recommended
for Everyone
by A verified traveler

1 night

Posted Aug 5, 2014
Nice place, but beginning to show wear of use. Staff friendly and location convenient.
Comment from Hotel Management
Aug 7, 2014 by Carrie, Hotel Management
Thank for choosing our hotel, we are glad to hear you enjoyed your experience with our team. We hope you had an opportunity to enjoy our Visalia downtown shopping and dining options.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
Fast check in; friendly staff; quiet hotel; very clean, comfortable room.