Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
for Couplesby Benson from Seattle
Beautiful secluded getaway, awesome staffPosted Apr 25, 2015 on Hotels
This is a beautiful property sits on the side of Volcán Baru. The garden and setting is beautiful, facilities and amenities are well maintained. Food in the restaurant is good and well priced. Staff is friendly and helpful. The first great help was sending a vehicle to come pick us up after a taxi left us at the wrong hotel. The second instance where the staff went above and beyond was after I left an iPad in the dresser of our room the day we checked out. I didn't realize it was missing until we were in Panama City almost a full day later. Ana, who was working at reception when I called, had not seen it and went and thoroughly searched the room. It wasn't there and she hadn't seen it in the lost and found so she called the off-duty cleaning person and found that the iPad had been returned and kept in a safe location. Unable to ship to Panama City before our flight back to the States, Ana agreed to ship to a hotel in Boquete where we had made friends with the American owner. I am extremely grateful for the honesty of the staff and the exceptional customer service and highly recommend Casa Grande Bambito if you're lucky enough to visit Chiriquí province.
for Familiesby wanda from PANAMA
EXCELENTE ATENCIÓN. MEMORABLE LUGAR!!Posted Mar 31, 2015 on Hotels
maravillosa estadía!! Inolvidable!!
for Business Travelersby Felipe from David
Todo muy bienPosted Jul 25, 2014 on Hotels
A nuestra llegada nos recibieron muy amablemente y nos atendieron con prontitud. Lo único que recomendaria es que los accesos a las habitaciones en algunos casos son distantes y deberian tener un carrito para movilizar a los huéspedes. Pensamos volver cin nuestras familiad pero los accesos a personas con discapacidad son nulos y esto en nuestro caso es primordial. En general todo estuvo bien.
for Couplesby dw from ca
if you like strawberriesPosted Jan 22, 2014 on Hotels
the best about this hotel is the location, this area grows alot of fruits and veggies, strawberry stands within walking distance with great sundaes and banana splits, great food at the hotel too but the slowest service in Panama and thats saying something. The room started out great with a newly renovated bathroom that included a giant soaking tub but we couldn't access the internet so the hotel changed our room to one in a duplex, it was charming but had poor lighting and a very small rundown bathroom and the noise carried from the attached room, worst of all the internet was barely useable. we didn't stay the 2 nights we booked. the hotels need to understand that when you advertise wi fi that we rely on that even though we are on vacation we still need to check in with those at home,work and for our other travel reservations!!
for Familiesby Jorge PTY from Panamá
Muy buenos para retirarse unos díasPosted Jan 6, 2014 on Hotels
Estuvimos unos días para fin de año. Nos alojamos en la Royal Suite y en general está bien, aunque un poco oscura y los ruidos de la cabaña de al lado llegan claramente pero a quien le importa eso cuando lo mejor está afuera de la habitación: un clima frío extraordinario, un entorno natural espectacular con varias actividades y lo mejor es la atención de todo su personal ... Hotel muy recomendable ....