Indoor pool, outdoor pool
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Reviews of Rex Hotel

3 out of 5
Rex Hotel
01 Le Quy Don, Vung Tau, Ba Ria-Vung Tau

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 130 reviews" "
Rating 8 - Good. 46 out of 130 reviews" "
Rating 6 - Okay. 41 out of 130 reviews" "
Rating 4 - Poor. 13 out of 130 reviews" "
Rating 2 - Terrible. 9 out of 130 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

8.4/10

Amenities

6.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jamie

Disliked: Cleanliness, property conditions & facilities
The noise from the nightlife kept me awake all night. There was damp on every wall from Ceiling to floor. I was asked to wait on the chairs by receptionists, then people came in and was was seen straight away. Not what I wanted after travelling for 16 hours. The tables and work tops was generally not clean, same goes for the bathroom. It was very hard to find the right temperature when having a shower.
Stayed 1 night in Feb 2024
Response from Hotel Management on Mar 6, 2024
Dear JamieThanks for you reviews about our hotel.Best Regards

8/10 Good

Phuong

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location and foods
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 13, 2024
Dear PhuongThanks for your reviews about our hotel. Nice to serve you next tripBEst Regards

6/10 Okay

Tuan

Traveled with group
Disliked: Staff & service, property conditions & facilities
Good area / hotel look ok/ hallway smells old
Stayed 2 nights in Jan 2024
Response from Hotel Management on Jan 26, 2024
Dear TuanThanks for your reviews about our hotel. Nice to serve you next timeBest Regards

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, would recommend
Excellent short stay. Very clean and the staff were attentive. Comfortable room, a good night's sleep. Room needed some TLC though.
Stayed 2 nights in Jan 2024
Response from Nguyen Thi Hang -Reservation Dept on Jan 24, 2024
Dear ChrisThanks for your reviews about our hotel. Nice to serve you next timeBest Regards

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2023
Response from Sale Dept on Jun 7, 2023
Dear Chris,Thank you for the good rating. I am grateful for your recognition of our hotel's efforts and accomplishment. I will continue to strive for excellence in all that I do. We look forward to serving you again. Have a great day!Best RegardsHotel Management

8/10 Good

Cong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom design is typical in Vietnam whereby when taking a shower, water spill all over the floor causing mildew and a stale smell in the bathroom. The pillow used for decoration could use some cleaning. The place offers good breakfast although I believe the amount of food going to waste each day is probably high due to lack of guests. The food is great however.
Stayed 3 nights in Dec 2022

6/10 Okay

Allan G

Traveled with family
Liked: Cleanliness, staff & service
It's OK but beware a few things.
I stayed for two nights at this hotel. First night in the new part, deluxe room and second night in the original old part in the superior room. The wifi was OK in the NEW section, deluxe room. The bed was horrible, springs in my back. The view was not much. Room was quiet. The original old building was a superior (cheaper) room, wifi was almost unuseable, room was larger, view is nicer, bed/mattress is comfortable. Room is tired as are the towels/sheets in this section. Balcony was nice. View of pool and sea. Beware of the loud noise from the external bar (outside of the hotel) until around midnight. Bathroom hasn't been modernized since the 1980s, probably except for a relatively recent bath tub. Location of this hotel was great. I'd stay here again but would take a superior room in the old section of the hotel facing the road on the opposite side of the hotel in a higher floor and I'd make sure the wifi signal was working in the room before taking the room. Breakfast was normal vietnamese not outstanding. Nothing special.
Stayed 1 night in Feb 2021

10/10 Excellent

BOON ENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice view - facing the sea but low level, staff are courteous n friendly.
Stayed 2 nights in Nov 2019
Response from Hotel Management on Nov 30, 2019
Dear Boon Eng, Thanks for your review about our hotel. Nice to serve you next time Best Regards

8/10 Good

Tai

Liked: Staff & service
Stayed 2 nights in Nov 2019
Response from Nguyen Thi Hang on Nov 21, 2019
Dear guests, Thanks for youi review about our hotel. Nice to serve you next time Best Regards

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from Hotel Management on Nov 21, 2019
Dear sir / madam, Thanks for your review about our hotel. Nice to serve you next time Best Regards

10/10 Excellent

Val, Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019
Response from Nguyen Thi Hang on Oct 26, 2019
Dear Val, Thanks for your review about our hotel. NIce to serve you next time Best Regards

10/10 Excellent

Glenda S

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Nguyen Thi Hang -Reservation Dept on Oct 16, 2019
Dear Glenda, Thanks for your review about our hotel. Nice to serve you next time Best Regards

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay
It was ok, no windows, one tv not working, bedside light no working, light not working in wardrobe area, room 425
Stayed 1 night in Mar 2019
Response from Nguyen Thi Hang on May 7, 2019
Dear Anonymous, Thanks for your comment about our hotel We hope to serve you next time

8/10 Good

Thu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay overall was good. pool attendant was a bit cranky with regards to handing out towels. he should be more cheerful.
Stayed 2 nights in Feb 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for the money
It's a bit rough in places, but for the money it us fine. However, the breakfast chef is grumpy every morning.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

should have shuttle service
Stayed 1 night in Dec 2018

8/10 Good

PETER

The location of the Rex hotel was fantastic. The rate was excellent. I believe the 3 star rating to be correct. The decor is tired and worn. The rooms are big. We stayed five nights during which time our room was entered by an unknown person (s) twice. On one of these occasions a cigarette was left on our coffee table (my wife and I do not smoke). Nothing was stolen. The staff were friendly. Good value for money at this Hotel. Breakfast was OK.
Stayed 1 night in Nov 2018

8/10 Good

Melanie

Liked: Cleanliness, staff & service, room comfort
Rex Hotel Vung Tao
Staff were great. Older part of hotel is fairly run down but was advised of this upon check in. I chose to stay in the older part as I wanted a balcony. Daily housekeeping with 2 small bottles of water provided. Great location. Very close to beach, restaurants, bars and public transport. ATM out the front. My only real issue was the ladders to get in and out of the pool, not very user friendly. Could do with cushions/mats for the pool chairs also but this is just a personal preference. Overall pretty good. I didn't have the breakfast so unable to comment on this.
Stayed 3 nights in Nov 2018

8/10 Good

Melanie

Liked: Staff & service, room comfort
Rex Hotel Vung Tau
Staff are wonderful. Rooms a bit dated but they did advise of this at check in. I wanted a balcony so chose to stay in the older part. Great location close to everything - restaurants, bars, beach and taxis. ATM just outside the front door. Only issue is the ladders to get in and out of the pool - not flat rungs to step on, they're round and small (accident waiting to happen). I didn't pay for breakfast option so can't comment on that.
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , walking distance to good restaurant
Stayed 2 nights in Oct 2018

8/10 Good

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
Old and tired but in good location.
A tired hotel full of people taking seminars. Breakfast could have been a lot better. Position was good and swimming pool. Wouldn’t stay there again.
Stayed 4 nights in May 2018

8/10 Good

Clifford

Liked: Cleanliness, property conditions & facilities, room comfort
Better Vung Thau Option
The Rex is one of the better and nicer options in Vung Thau. Outside of allowing some riff-raff into the bar area late night, it was a very pleasant and enjoyable experience. Cheers!

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Rex/VUNG TAU
Overall a good hotel for the price. Good location. Staff could use some improvement for breakfast buffet. You have a nice pool, but NO staff. Nobody to bring drinks or food. MISSED OPPORTUNITY !! Nice new renovation, but the bathroom shower design was a mistake. Shower floods the floor every time, and only because of poor design.
Stayed 4 nights in Mar 2018

8/10 Good

tony, australia

Liked: Cleanliness, staff & service, room comfort
Lovely old world charm, spacious, friendly helpful
Last minute booking; the staff were really helpful and polite and loved the old world charm and excellent location
Stayed 1 night in Mar 2018

6/10 Okay

Andy

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2018

6/10 Okay

Dmitry, Sunnyvale, California

Liked: Cleanliness, staff & service
Average hotel with good location
Stay at this hotel for a few days. Its actually has 2 parts, new one, that recently completed and old one. I stayed at the new one and it was relatively comfortable and clean, the lobby and cleaning staff were friendly and professional. The restaurant food is below the average with very poor variety. The most surprising was shortage of fruits at the buffet, consider abundance of fruits in the country. Staff at the restaurant poorly trained and pay no attention to the guests, staff can be seen checking phones or chatting with each other but don't even bother to come and ask you if you need anything.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing costumer service
i had booked a deluxe room, and upon arrvial I was told there were no deluxe rooms available and instead the hotel staff offered me a VIP room to make up for the small problem.
Stayed 1 night in Jan 2018

6/10 Okay

Detch, Darlington

Liked: Staff & service
Disliked: Property conditions & facilities
Very dated
This hotel is from the 1970's. The bathroom suite was aqua blue coloured, tiles grimy, carpet worn and all furniture at least 40 years old by the look of it. The safe was a nightmare to open, I think it may have had low batteries. The one good thing was the bed; it was huge and pretty comfortable. Small balcony that overlooked the pool, but lots of cigarette ends in the drain as you peer over the edge looked bad. This hotel needs more maintenance and a complete refurbishment. There was no Spa, even though it was advertised. Bought a Heineken in pool bar which was a good price, but Corona costs more than 3 times the price! The pool was ok, but too much crap floating in it. I wouldn't stay here again, simply because there are other hotels in better condition for half the price, but without a pool.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bit disappointed
Gym not what was advertised. Staff in restaurant really unhelpful and unhappy. Pictures on website not true indication except for the pool which was great and probably the best pool in Vung Tau. The view from our balcony was also pretty great. The hotel is in desperate need of refurbishment. We accept that the hotel is old and you get what you pay for but the staff were really unfriendly and the pictures on the website were nothing like what we found. This hotel could be so much better as the location and pool are great.
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel with a lovely view of the sea
I booked a superior room. Extremely old hotel decor in the 60 or 70 the reception area stank, dark and uninviting. Went to the room and old, dark, paint peeling off the walls, stinky, stained walls and ceiling all around us the bed looked disgusting too., also the safe was not secured to anything. This room should not be allowed for use!! There was a new wing attached to the hotel I could see from the room. Went to reception and asked to have a look in the new wing. The room was lovely and I upgraded. Breakfast buffet was a let down. Room service was ok, the staff speak little English and there was no where to sit at the pool also the pool man was very protective of the pool towels.
Stayed 4 nights in Sep 2017

2/10 Terrible

WILSON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old room and Furniture
The room allocated was ( on old block ) an old room...including the furniture. Dim lighting and very funny feelings. No pro-active actions taken to change the room even after complaints.
Stayed 1 night in Sep 2017

4/10 Poor

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Good location but old hotel with bad smell carpets!

6/10 Okay

kassy

Disliked: Cleanliness, property conditions & facilities, room comfort
Way to pricey for what you get! Very old and dingy
I read a lot of reviews before booking this hotel for 3 nights (February 2-5th, 2017), hoping that maybe people who left negative reviews are too demanding. Well, not at all! All the people who left negative reviews are right on point! The hotel had its prime probably 20 years ago, all that's left from it now is the pool located outside (street level) and the central location to many bars, restaurant and the Front Beach. I requested to be given a renovated room and they said they fullfilled our request. Oh wow, if our room (607) was a renovated room I don't know how other rooms look like then. The room is huge, but so old and outdated! The walls are covered with mold and even the bed frame had some mold. I thought of taking pictures, but I'm not used to taking pictures of nasty things. I guess I should start doing it, to provide a more vivid addition to my reviews. Also, most rooms are connecting rooms and the wall between the room is so thin that you could clearly hear the guests in the the other room like they are sitting in your room. We had very VERY loud neighbours with kids, so it was total nightmare to listen to their kids screaming and running around and the parents yelling at the kids. I spoke to front desk about it and they said they will give the warning, but nothing changed at all, so we just had to deal with it and turn our TV on super loud so we won't hear them. The only good thing about the room was the view, we booked the seaview room and it was overlooking b

8/10 Good

Jim, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Breakfast disappointing from last stay. selections not good, cold food most of the time.

6/10 Okay

Angel, Singapore

Disliked: Room comfort
Average hotel but noisy at night
Hotel in general is average but to have a peaceful sleep at night is impossible. The room has many noise at night so cant have a peace of mind.

6/10 Okay

rodney, sawtell

Liked: Staff & service
Disliked: Property conditions & facilities
Not bad not great
Pretty good shower not so good

8/10 Good

jim, Australia, Wodonga victoria

Liked: Cleanliness, staff & service, room comfort
good room close to town and other amenities
enjoyed our stay we were upgraded to a suite at no extra cost

4/10 Poor

Peter, Redlands.

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Second Time disappointment.
Rex Hotel is undergoing major additions and renovations, and the Vietnamese people work long hours to earn a living. However a jackhammer at 5 or 6 in the morning - IS NOT GOOD. I stayed there in January, and (although in need of work) was a much more pleasant place to stay. I think the staff also are sick of it because the service was off-hand and the food was also not good. I would be leaving it alone for (at least) 12 months, and then check to see if the work is finished, and the staff retrained.

6/10 Okay

Loi, HCMC

Good Hotel with suitable price

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Recommended
Pretty good stay overall

2/10 Terrible

Mark, Melbourne, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms not available, badly in need or a renovation
We booked 3 twin rooms in January for arrival 3 June 2015. On arrival, hotel said only 2 rooms were available and another room was available in another hotel in their group, The Palace Hotel. They the said they would upgrade us to best rooms at no extra charge. When we checked rooms they were horrible. Very old, smelly, second bed was a tiny roll out. We complained, asking them to move us to Palace Hotel. They then told us there were no rooms available there. We then went directly to the Palace. They couldn't have been more helpful. They had 3 rooms available immediately which were organised very quickly, we inspected them and they were perfect. We then went back to the Rex, to get our bags and asked for refund which they initially refused. After some discussion, they finally agreed to refund 3 of the 4 nights we had prepaid. We would not recommend this hotel unless you want something cheap and nasty. Good thing was the Palace Hotel was a 4 star hotel and the cost per night was similar.

2/10 Terrible

rockman, c

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rex hotel
Would not stay again very run down Photos are a complete lie If this hotel was in Australia the authorities would close it down Very noisey from park across the road playing very loud music to 4 am Plus works going on on site from machinery Nice pool area is the only positive I have Breakfast was very ordinaraging photos of hotel must be 20 years old

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Good place to stay
If you are looking for something that is central and close to the beach, then the Rex will be fine for you. The rooms are a bit dated but give a colonial feel, which is the underlying focus of the hotel. The staff can communicate in English for basics. The hotel is a true 3 star hotel.

2/10 Terrible

Steven, Vancouver, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this place...
The picture of this hotel intrigued me to book but once inside, it is anything but elegant. Bathroom is decorated in the 80's blue color scheme. Hot water is scorching hot with a very pathetic and old handheld shower head. Room is very old though bed is OK. On top of bed is a shut window that if opened, will drop you to the ground floor! Corridor is dark and at the end of it is also another shut door that opens to a 30 meters fall! Staffs are rude and food at breakfast is the worse I have seen in hotels. In addition, people were doing demolition besides the hotel and the noise starts at 8am and not done till about 5pm. Stay away from this place...

8/10 Good

Daryle, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xx
All good

8/10 Good

dcarter50, South Carolina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs some restoration
Not a bad stay for the price. Hotel is in serious need of updating. Staff very friendly and helpful. Room was kept clean but everything becoming dated. No real complaints, I was by myself, not that big of a deal. I would not take my wife there.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Not quite as described, but still quite adequate
I arrived during the "rainy season", which of late has not been something you can count on in South Vietnam. For that purpose, I thought the amenities listed "Swimming pool - children's, Swimming pool - indoor, Swimming pool - outdoor" to be an important distinction to this hotel, compared to others. However, I searched high and low for an indoor pool, and eventually asked, to the puzzlement of staff. There is no indoor pool. I brought the staff my laptop, to show what Expedia said about their offerings, and was informed that they would get that fixed. It is not fixed, now, more than a week later. I find it hard to believe, though not impossible, that no one else ever asked about this. Seems important to me, but maybe not so important for others. As it was mainly for the purpose of providing a swimming vacation for my two and a half year old, I'll stick to what is relevant. The poolside is quite hot during mid-day, so hot that my daughter was burning her feet when stepping out of the pool (and we again thought that an indoor pool would have been practical). Shade covers one side in the morning, and the other side in the afternoon (the children's pool side). The pool closes at 7 pm, which I thought was a bit premature - there is a bar located poolside, so one might expect some nighttime activity. Quite often, we had the pool to ourselves, and also, in the late afternoon, my daughter had some local kids to play with. That was a big plus.