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Reviews of Springhill Suites by Marriott Waco

3.5 out of 5
Springhill Suites by Marriott Waco
115 S. Jack Kultgen Expressway, Waco, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 323 reviews" "
Rating 8 - Good. 51 out of 323 reviews" "
Rating 6 - Okay. 17 out of 323 reviews" "
Rating 4 - Poor. 5 out of 323 reviews" "
Rating 2 - Terrible. 10 out of 323 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dacota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I've ever stayed at. Will always be my choice from now on
Stayed 1 night in Apr 2024

10/10 Excellent

NESTOR, THE WOODLANDS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to the Baylor open house and this is the best place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah, Tacoma

Liked: Staff & service, property conditions & facilities
Nice staff at check in
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service, great location, new hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lara, Parker

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely: Staff when we checked in was pleasant, the room was very nice, quiet location despite being off the highway, breakfast options were good...
Stayed 2 nights in Mar 2024

8/10 Good

Jordan

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Kay Lorine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay-great location, courteous staff and clean facilities!
Stayed 2 nights in Mar 2024

10/10 Excellent

John Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome! Room was fantastic!
Stayed 2 nights in Mar 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
We could have walked to Magnolia Farms if we wanted to. Across interstate 35 from Baylor University. Nice, clean and courteous staff. Good breakfast!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, not far from Magnolia, In-N-out Burger is right around the corner, Baylor is just across the way. Spacious rooms. A little sad pool wasn’t open for the season yet. Friendly front desk. Nice city view.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property with all the amenities!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to everything. Walking distance to alot of food choices and shops
Stayed 2 nights in Mar 2024

10/10 Excellent

jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Mar 2024

10/10 Excellent

Brooke, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Good free breakfast. Excellent all the way around. Will stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and updated. The breakfast was excellent with hot food.
Stayed 1 night in Feb 2024

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was so hospitable, the location is perfect for anyone going to Waco for Baylor or Magnolia. The hotel room was so clean and really spacious and modern. Loved my stay and will for sure to recommend to others.
Stayed 1 night in Feb 2024

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reid at the front desk was so friendly and welcoming.
Stayed 1 night in Feb 2024

8/10 Good

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convient, and easy
Stayed 2 nights in Feb 2024

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the modern rooms, quiet location, and friendly staff were a plus. What was lacking is the staff not easy to locate at night if there is a question, the lack of access to the parking lot in back because the sliding automatic doors weren’t working, peeling wallpaper in the bathroom, and the open coffee accompaniment/lack of any plates or utensils in a suite that has a refrigerator and microwave.
Stayed 3 nights in Feb 2024

10/10 Excellent

Challen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really professional and courteous
Stayed 1 night in Feb 2024

10/10 Excellent

Robinah

Stayed 3 nights in Aug 2023

2/10 Terrible

Scott

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Edmond, Birmingham

Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Stayed 2 nights in Jan 2024

8/10 Good

Mauricio

Stayed 1 night in Jan 2024

10/10 Excellent

Dara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Waco for a business event and would put this hotel on our list to stay again. It was easy to get to with lots of resturant choices close by. The room was clean and spacious with a very modern feel. The only issue I had was that the bathroom floor was sticky and appeared to have darkening on the grout from urine staining. Other than that, everything else appeared to be well taken care of.
Stayed 1 night in Jan 2024

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the most comfortable beds.
Stayed 1 night in Jan 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Eric, Myersville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot had limited ingress/egress (maybe to discourage non client parking?). Front desk personnel very helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alison, rixeyville

Traveled with partner
Right next to their new Baylor stadium.
Stayed 1 night in Jan 2024

10/10 Excellent

Lucas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it!
We absolutely loved this hotel. We've been travelling all around texas and this was our favourite. Rooms were great, service was friendly and breakfast was so good. Its walking distance from Magnolia and it has free parking. I would definitely recommend staying here
Stayed 2 nights in Dec 2023

10/10 Excellent

Jenifer

Stayed 3 nights in Nov 2023

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Short one night stay. Very clean rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

Randi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay
Rooms were very clean and spacious, design was unusual but worked, beds were comfortable and breakfast was delicious. Close to downtown. Stayed here to visit Magnolia locations and Dr Pepper museum on our way through to Dallas.
Stayed 1 night in Dec 2023

10/10 Excellent

Emily

Stayed 2 nights in Dec 2023

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Stayed 3 nights in Dec 2023

10/10 Excellent

Jaselyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Penny, Idaho Falls

Stayed 1 night in Dec 2023

10/10 Excellent

Morgan

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long road trip this was a very nice room with a great shower and the most comfortable bed! It’s exactly what I needed! I will be staying here again
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Darius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ann, Ballwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff
Stayed 1 night in Dec 2023

6/10 Okay

aaron

Liked: Cleanliness, property conditions & facilities, room comfort
2 much money
Nice place but not for 200 on a monday they charged me for having my service dog and you dont get the money back so thats only bad other then that nice place
Stayed 1 night in Dec 2023