Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, TX

Excellent lodgings!

Posted Jul 17, 2014
Pros: Just about everything!
Cons: Maybe a couple more movie channels?
Location: Waco is full of great restaurants, museums, and an excellent zoo!
Room was clean, staff very friendly and helpful, location convenient, and the Jacuzzi was awesome! I definitely plan to stay there again next time I am in Waco!
Comment from Hotel Management
Jul 21, 2014 by General Manager, Hotel Management
Thank you for leaving us a review. We appreciate your feedback. We hope to see you again in the future. Thank you, The Sleep Inn & Suites Family
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2014
Good stay...very nice staff. Room was very clean and comfortable.
Comment from Hotel Management
May 20, 2014 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by Joseph from Brenham, Texas

Hotel people were very helpful.

Posted Apr 13, 2014
Pros: Staff was very helpful.
Cons: We didn't care for the small pillows.
Location: We had Baylor functions to attend and that was our main priority.
Our room was neat and clean and the staff was friendly and helpful. We had difficulty getting to the hotel and the staff was very helpful.
Comment from Hotel Management
Jun 25, 2014 by General Manager, Hotel Management
Thank you for taking the time to complete the online survey! We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel and great staff.

Posted Mar 31, 2014
Stayed one night as we were passing through. Would stay again.
Comment from Hotel Management
Jun 24, 2014 by General Manager, Hotel Management
Thank you for taking the time to complete the online survey! We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice room for an affordable price

Posted Mar 17, 2014
Pros: Multiple options, friendly staff, affordable, free breakfast and wifi.
Cons: N/A
Location: Not far from downtown Waco, Museums/Attractions, food, etc
The hotel offered everything I was looking for with a great rate.
Comment from Hotel Management
Jun 24, 2014 by General Manager, Hotel Management
Thank you for taking the time to complete the online survey! We hope to see you soon!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 15, 2014 on Hotels.com
Comment from Hotel Management
Jun 24, 2014 by General Manager, Hotel Management
Thank you for your time! We appreciate you filling out the survey!
3 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 23, 2014 on Hotels.com
Comment from Hotel Management
Jan 30, 2014 by General Manager, Hotel Management
Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
for Personal Event
by Rush Mom from Oklahoma

Baylor Rush

Posted Jan 16, 2014 on Hotels.com
Nice moderate hotel; still in fairly "new" condition. Stayed an extra night.
Comment from Hotel Management
Jan 30, 2014 by General Manager, Hotel Management
Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
by Stephanie Rosenlund from Hewitt

Posted Dec 29, 2013 on Hotels.com
I thought it was great. The breakfast was good. The room was clean and the bathroom had granite counter tops. I would stay there again.
Comment from Hotel Management
Jan 30, 2014 by General Manager, Hotel Management
Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

close to everything, but AWFUL smell

Posted Dec 24, 2013 on Hotels.com
We stayed in a "non-smoking" room but the deodorizer was SO STRONG we almost left. Pillows are the size of pillow mints. TINY!
Comment from Hotel Management
Jan 30, 2014 by General Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.