Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.3 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and quit hotel

Posted May 21, 2015
It was an amazing night specially the out door mountain view
3 out of 5
by A verified traveler

Nice view at least

Posted Apr 7, 2015
I wouldn't recommend staying here if you're in town to see Petra. Apart from the view, the hotel doesn't have much going for it. The food is decidedly average, the service equally so (I never felt as if I was getting the complete or truthful picture about anything I asked), and the amenities are not what one would expect from a higher priced hotel.
2 out of 5
by A verified traveler

big name with terrible facility

Posted Apr 1, 2015
Rooms are small and toilet is also very small. Staffs are also not upto the mark.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dubai

Nice hotel with excellent views and friendly staff

Posted Mar 3, 2015
Pros: Responsive and nice staff.
Cons: The heating system during winter (was taken care of within 15 min by the hotel maintenance) so all good.
Location: 10 min from the town center, views of the mountains
We had a very nice 2 nights stay at the Petra Marriot. The hotel is well located - 10 min from the town center - and has beautiful views of the mountain. At our arrival we're welcomed nicely and the hotel manager upgraded us to a bigger room with better view and free Wifi. The heater was not working perfectly but it got fixed quickly by the responsive staff. They have nice and clean Turkish Bath - a good experience during winter ! Very nice food (breakfast + dinner), I strongly recommend this hotel for your stay in Petra.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Visiting Petra

Posted Jan 8, 2015
Pros: Comfortable and relaxed common areas / lounges.
Cons: Food was okay, but after our previous nights in Amman, we wished that we could experience more of the quality dining we found there.
Location: Fabulous area with Petra the number one attraction of course. Wadi Rum daytrip was easy, and we visiited tje Crusader fortress at Shabak on the return
Very good hotel choice for our three day visit to Petra and Wadi Rum. Beatifully situated overlooking the valley and hills of Petra. Very comfortable lounges, decks and common areas. Highly recommended if you are self driving. Fifteen minutes by car to the Petra gate.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo NY

Nice hotel but distant from the Petra ruins

Posted Dec 31, 2014
Pros: Well maintained as expected from an American chain (one reason to chose the hotel). Reasonable rates. Staff friendly & helpful. Good quality breakfast
Cons: Faucet in bathroom was loose although worked well. We had two adjacent rooms but no connecting door. A plus if one has children. No indoor Pool.
Location: Located on a hill with really nice view from the window. Far from Petra ruins and city center. Need a taxi. Fresh water Moses Spring in downtown.
Overall excellent experience. Hotel staff friendly. Arranged Taxi pick up and drop off to airport at very reasonable rates. Driver very friendly, knowledgeable and helpful. Guide at Petra ruins was also arranged at reasonable rate. Guide was friendly and Spoke English very well. The entire experience was seamless. Highly recommend this hotel if you do not mind staying a little far from Petra ruins.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was ok but nothing spectacular.

Posted Dec 28, 2014
We had a room for 3 but only towels for two until We asked for More. Polite staff.
Comment from Hotel Management
Jan 13, 2015 by Rawan Sabri, Hotel Management
Dear guest, We are very grateful that you have taken the time to write about your recent memorable stay at the Petra Marriott Hotel. Your kind comments are truly appreciated about our friendly staff. We take so much pride in serving all our valuable guests, and to know that we have met and exceeded all your expectations. Many thanks for choosing to stay with us, and we very much look forward to having the pleasure of welcoming you back to the Petra Marriott Hotel. Yours sincerely, Rawan Sabri
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay here when visiting Petra

Posted Nov 20, 2014
At first, I was a little concerned that this Hotel is not in the city but after visiting Petra I am sure we've made the right choice. The Petra archeological site is fantastic but the city that serves it is small and has no charm at all. This hotel is just 8 minutes drive from the park entrance. It has free parking and a very good restaurant and bar. Since it is located high in the hills, it has fantastic views. Watching the sunset there is spectacular. The room (and the hotel) is very clean, new and well decorated.The only complain is that they switched the central air conditioner to winter mode. This way, I could not keep the room as cool as I wanted. The lower I could get was 76 F. The breakfast is very good and if you are the restaurant early in the morning you can the the Sun start to illuminate the mountains around it. Beautiful.
5 out of 5
Recommended
by Paabellfrom Florida

Unreal

Posted Oct 20, 2014 on Hotels.com
Everything was superb. Did not know what to expect but couldn't be happier with Petra and the hotel
5 out of 5
Recommended
for Getaway With Friends
by Annettefrom Wales

Good option for Petra

Posted Oct 17, 2014 on Hotels.com
During our many trips to Petra with visiting friends (we are currently living in Jordan) we have stayed down near the gate in Wadi Mussa, but on this occasion decided to go with the views of a hotel high up over the town. This was a very good experience. The reception staff were excellent and rooms were lovely. We had a view overlooking the town and the valley, only slightly marred by the unprepossessing view of the messy back of the next door hotel. Room view reminded me of the grand canyon in its colours if not size. We had the bedouin meal on one evening and food and musical accompaniment were very good. There is now a good car park next to the Petra entrance so driving down there in the morning was easy.