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Reviews of Lakeside Inn

2 out of 5
Lakeside Inn
595 North Ave, Wakefield, MA

Reviews

7.0

Good

Rating 10 - Excellent. 477 out of 1557 reviews" "
Rating 8 - Good. 392 out of 1557 reviews" "
Rating 6 - Okay. 274 out of 1557 reviews" "
Rating 4 - Poor. 219 out of 1557 reviews" "
Rating 2 - Terrible. 195 out of 1557 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Beatrice

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Good price.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk workers are so friendly and helpful. All of them. The hotel offers an unbelievable restaurant food at a very low price. The rooms are so clean and comfortable and quiet. Awesome place.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 24, 2024
Thanks for your feedback.

2/10 Terrible

Nathalie

Disliked: Staff & service, property conditions & facilities
They didn’t offer breakfast while in the site they said they are.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 23, 2024
Thanks for your feedback. We will use them to make improvements.

8/10 Good

Madhu

This is a quiet property, with some amazing views!
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 22, 2024
Thanks for your feedback. Hope to see you again soon.

8/10 Good

Daniel

Stayed 1 night in Apr 2024
Response from Front Desk on Apr 19, 2024
Thanks for feedback. Hope to see you again soon.

8/10 Good

G.W. Paul

Liked: Cleanliness, staff & service, property conditions & facilities
In room service could be better. No repleshment of towels, or coffee on room service. Staff were very friendly and helpful. I had a large amount of luggage due to an event I was taking part in, they were happy to switch me to a first floor room.very helpful
Stayed 4 nights in Apr 2024
Response from Front Desk on Apr 17, 2024
Thanks for your feedback. Hope to see you again soon.

4/10 Poor

LINDA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was so small. The toilet seat was shaky. There was no place to take a walk on the propertyd
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Thanks for your feedback. We will ise them to make improvements.

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake views
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay 1 or 2 days
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 17, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Thanks for your feedback. Hope to see you again soon.

6/10 Okay

Daniel

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Thanks for your feedback.

2/10 Terrible

Galo

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m take one night at this place is terrible not towells at bathroom. I’m take shower nothing can use to dry Dirty pillowcases and pillow smell No bathroom soap or hand soap It’s looks like nice place at lake. But is not at good experience. Is not clean at bathroom is only a little dirty towel and I give 1 star
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 13, 2024
Thanks for your feedback. We will use them to make improvements.

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service and so warm and clean
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 12, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Rodolfo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very flexible with hours of check i and check out
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 12, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great staff will definitely go back
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 10, 2024
Thanks for your feedback. Hope see you again soon.

2/10 Terrible

Margaret E.

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was a total disappointment! Chosen as restaurant on site and the restaurant was closed. No elevator for rooms on second floor. Exactly 2 packets of coffee in room. 1 washcloth and towel. After loading car and having turned in my room key, I had to get my key back as no restroom on the main floor. My family’s other room had a ceiling leak in their bathroom at 0130 am and had to move; we were leaving at 0430 am!
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 10, 2024
Thanks for your feedback. We will use them to make improvements.

4/10 Poor

Daniel

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Shower valve didn’t function properly toilet didn’t work. Sink didn’t have an aerator dirty sock in the middle of the room on the floor.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 9, 2024
Thanks for your feedback. We will use them to make improvements.

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Would definitely stay here again if in the area!
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 7, 2024
Thanks for your feedback. Hope see you again soon.

4/10 Poor

Sheyenne

Traveled with family
The bathroom was not properly cleaned before we checked in they didn’t even give us the correct hotel room we were supposed to get the Lakeview and didn’t the shower was gross crumbs on the floor of the bathroom. When I got back to the hotel room I asked for an extra blanket and they never brought it to me and it was pretty cold that night.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 7, 2024
Thanks for your feedback. We will use them to make improvements.

10/10 Excellent

Willian

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 7, 2024
Thanks for your feedback. Hope to see you again soon.

8/10 Good

Daniel

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 24, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Darren

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 3, 2024
Thanks for your feedback. Hope to see you again soon.

2/10 Terrible

salman, North Reading

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old hotel with alot of issues. I wouldn’t recommend it
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 2, 2024
Thanks for your feedback. We will use them to make improvements.

10/10 Excellent

Mokom

Stayed 1 night in Mar 2024
Response from Front Desk on Apr 2, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Kathie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Love the new updates to this property. The only downside is there are no breakfast or breakfast station. They only make regular coffee and thats it. There is a snack area on the 2nd floor only. I will definitely stay again when in the area.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 30, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Darren

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here with a beautiful view of the lake!
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 29, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Ellison

Traveled with group
Liked: Cleanliness, staff & service, amenities
Area was near the middle of gas stations and close to many different useful areas to gather items.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 29, 2024
Thanks for your feedback. Hope to see you again soon.

6/10 Okay

Joao

Liked: Staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 2, 2024
Thanks for your feedback.

2/10 Terrible

sarah

Business traveler
Disliked: Staff & service
Their website states there is a front desk service 24/7. I arrived at 2am due to a plane delay and no one was at the front desk. I called several times and no one answered. Being that it was so late I needed to get sleep and had to go to a different hotel for the night which meant paying for two hotel fees. This place does not give refunds, and what's worse is that they shame you and do not apologize for what was clearly their fault. The manager rudely responded with "I checked the cameras and someone was here" How about what time were you actually here, and I'm sorry to have inconvenienced you, and sorry we didn't call you back until one hour later so we clearly weren't there.
Stayed 2 nights in Mar 2024
Response from Front Desk on Apr 6, 2024
Thanks for your feedback.

10/10 Excellent

Connor

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 29, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and very comfortable. All of the employees were the nicest.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 26, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying here. Never a hassle always friendly. Never had any issues. It's my go to place to stay I will be back
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 25, 2024
Thanks for your feedback. hope to see you again soon.

4/10 Poor

Steve

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Would not stay again. Poor facility.
Stayed 4 nights in Mar 2024
Response from Front Desk on Mar 23, 2024
Thanks for your feedback.

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The toilet constantly ran and my room had no WiFi connection. Do they give Expedia users the crappy rooms?
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 23, 2024
Thanks for your feedback. We will use them to make improvements.

4/10 Poor

Melissa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The mattress had a huge stain on the side of it, which looked like dried blood and lots of it. Shared it with the staff.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 21, 2024
Thanks for your feedback. We will ise them to make improvements.

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice, comfy place with friendly and helpful staff. It's located in a business park and I was there over the weekend so it was always quiet and there were lots of places to park. The area is suburban-ish and close to an access highway so it was easy to find. Not too much to do around the inn - but I didn't really look into it much since I spent almost all my time in Boston. Things I didn't like: the carpet in my room could have used a good vacuuming and the wallpaper was peeling a little places, but this didn't bother me too much.
Stayed 3 nights in Mar 2024
Response from Front Desk on Mar 18, 2024
Thanks for your feedback. We will use them to make improvements.

6/10 Okay

John

Business traveler
Disliked: Staff & service
They missed my wake up call.luckily I set an alarm on my phone. Also, they put me in a very noisy room right by the stairs. I imagine they did this because I booked thru Expedia instead of direct.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 17, 2024
Thanks for your feedback. We will use them to make improvements.

10/10 Excellent

Connor

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 17, 2024
Thanks for your feedback. Hope to see you again soon.

8/10 Good

e

As above
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 17, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Romaine

Stayed 1 night in Jan 2024
Response from Front Desk on Mar 17, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
It was perfect. Last minute trip and the staff is very nice !!
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 11, 2024
Thanks for your feedback. Hope to see you again soon.

8/10 Good

Alice

Stayed 1 night in Feb 2024
Response from Front Desk on Mar 25, 2024
Thanks for your feedback. hope to see you again soon.

4/10 Poor

tracey

Stayed 1 night in Mar 2024
Response from Front Desk on Mar 25, 2024
Thanks for your feedback.

6/10 Okay

Lauren

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 3, 2024
Thanks for your feedback.

4/10 Poor

Connor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Person in next room was loud kept me up all night had only 2 hours sleep , usually a good stay here but last time not so much also the heat wasn’t working correctly for me so was very cold the whole night
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 2, 2024
Thanks for your feedback. We will use them to make improvements.

10/10 Excellent

James

Business traveler
It was a very comfortable stay. I slept like a baby. I would definitely stay there again if I had another doctors appointment up in the same town.
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 2, 2024
Thanks for your feedback. Hope tk see you again soon.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 27, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Front Desk on Mar 21, 2024
Thanks for your feedback. Hope to see you again soon.

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay thanks!
Stayed 7 nights in Jan 2024
Response from Front Desk on Feb 22, 2024
Thanks for your feedback. Hope to see you again soon.