Ratings based on 327 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fine hotel, inconvenient location

Posted Jul 19, 2014
Pros: Nice place, clean, friendly people.
Location: Location is far from central Boston.
Hotel was fine except the pool and gym were in a different building across the street. Also, the location is not convenient if you want to spend time in Boston. Internet connection iffy. Breakfast was not included so discounted rate was not actually a discount - verify beforehand.
4 out of 5
Recommended
for Other
by A verified traveler

Nice hotel.

Posted Jul 7, 2014
Pros: Location is close to my daughters house
Cons: Can't think of anything
Nice hotel, very clean and very friendly staff. Had the added bonus of being pet friendly. Not to often you find a hotel this clean with the amenities it has and be pet friendly as well. Will definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, very helpful

Posted Jun 3, 2014
Pros: excellent
Cons: bathroom walls
Location: close to where we had to be. we did visiting.
Pleasant place to stay. Staff was helpful. They accommodated us on adjoining rooms. Water in room - coffee, tea. We didn't have to wait for the elevator for very long. Call operator with questions and they answered my requests. Thank you
1 out of 5
by A verified traveler from Vermont

Not a good value.

Posted May 27, 2014
Pros: Landscaping. Staff.
Cons: Updated.
The lobby is nice. The landscaping is beautiful. The staff is friendly and helpful. The hotel is beat--dirty, old. Repairs around the toilet were very sloppy, the shower was old, dirty and stained. The shower head sprayed water out in different directions (mostly in our faces when we were trying to turn it on). It is a place where large parties go to stay so it is very noisy. There was no refrigerator. When we asked for one there were none left. The "olympic size" pool (which isn't) is located down the road at the Boston Sports Club -- not actually a part of the hotel! The whole scene is depressing and is right on the highway. BUT it is near a very lovely outdoor "mall" that is well designed and also near Whole Foods.
4 out of 5
Recommended
for Families
by jeff

all good

Posted May 26, 2014
Pros: clean
Cons: food at bar, not great
Location: were their for graduation
all good, courteous people all around, good location, and we would be happy to come back if in the area.
2 out of 5
by A verified traveler

Posted May 21, 2014
The staff we're rude and not helpful. The best part of the stay was the restaurant bartender. She was very nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2014
Comfortable stay. The air conditioning wasn't cold but then again, it's possible the hotel may not have been setup up for air conditioning yet since it was still cool outside. Beds were comfortable and free wifi. Gym is about a 3 minute walk to a Boston Sports Club facility which I was hesitant to go to, but really glad I did. The check in staff was very friendly and polite.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy

Posted May 12, 2014
Check in was quick, room was clean - I could have my dog no xtra fee - extremely convenient! Bed was super comfy :) I would totally stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice stay at the Sheraton Colonial

Posted Apr 27, 2014
Pros: nice, large room, clean and nicely appointed. I would stay there again anytime.
Cons: wi-fi connection
the only negative is that our room was at the far end of the hallway, so the wi-fi Internet connection was almost non-existent. Otherwise it was fine.
5 out of 5
Recommended
for Everyone
by Stacy from NH

Great stay With two exceptions.

Posted Apr 7, 2014
We only stayed for one night before my daughters and her friends cheerleading competition in the morning. 2 adults( the moms) and 1 teen and 2 children ( the cheerleaders) Room was clean. Front desk staff was very good, cheerful. The rooms were clean, beds super compfy. We splurged and ordered room service for breakfast and it was delivered hot and was yummy. The down side. We were 5 in a room, for the cost of the room, it really should not be an extra 20.00 dollars for a cot. Three people cannot sleep in one bed, and there is no couch in the room. If your allowing a room to be booked for 5 , then the cot should be included. The Bar and resturant is the only reason for the 3 Score. Once the kids were settled down the other Mom and I went to the bar /resturant for a drink or two and late night dinner as we had fed the kids earlier but were planning some adult time. The service was horrendous, we waited 15 minutes, approached the bartender who said your server will be with you and then waited another 15 minutes until we grabbed someone to take a drink order. 10 minutes later we had to ask for a menu. It was ridiculous. We will stay there again, however, we will go somewhere else for dinner.