Outdoor pool, sun loungers

Reviews of Art Series - The Watson

4 out of 5
Art Series - The Watson
33 Warwick Street, Walkerville, SA

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 629 reviews" "
Rating 8 - Good. 209 out of 629 reviews" "
Rating 6 - Okay. 69 out of 629 reviews" "
Rating 4 - Poor. 26 out of 629 reviews" "
Rating 2 - Terrible. 11 out of 629 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yolande

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was amazing. Bedroom curtains would have helped make the room darker for sleeping.
Stayed 4 nights in Jan 2024
Response from Alistair Douglas, Front Office Supervisor on Feb 1, 2024
Good Evening Yolande,I am delighted that despite the issue with the blinds you enjoyed your time with us so much,Thank you,Alistair Douglas

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No opening window in the room we had - felt like you were in a closet. Room was ok. Have stayed here before a few years ago and definitely not as good this time.
Stayed 1 night in Dec 2023
Response from Alistair Douglas, Front Office Supervisor on Feb 1, 2024
Good Evening Gary,I am sorry to see taht it wasn't clear when booking or on arrival that not all our rooms have opening windows/balconies, I do apologisse taht we didn't meet expectations on this occasion,Thank You,Alistair Douglas

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a wonderful place to stay
Stayed 1 night in Nov 2023
Response from Alistair Douglas, Front Office Supervisor on Nov 28, 2023
Good evening Nick,Tahnk you so much for taking the time to leave such a positve review, I am delighted to see yo enjoyed you time witth us.Come back soon,Alistair Douglas

10/10 Excellent

sofie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant
Stayed 1 night in Nov 2023
Response from Alistair Douglas, Front Office Supervisor on Nov 19, 2023
Good evening Sofie,Thank you so much for taking the time to review your time with us, I am delighted to see our staff were pleasant and hope that we can continue this for your next stay with us.Thanks again,Alistair Douglas, Front Office Supervisor

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Xian on Nov 4, 2023
Good day Melissa,Thank you very much for taking the time to review your stay with us. We appreciate the high score you have given us. We look forward to your next stay with us.Kind regards,The Team Watson

8/10 Good

Krystal

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had no coffee cups mugs in the room. the curtains are not block out so couldn't sleep room was lit up like a Christmas tree and need to be about 10cm wider, room was very very bright. The 11am check out was great. they let us check in early which was great. Great service.
Stayed 1 night in Sep 2023
Response from Alistair Douglas, Front Office Supervisor on Sep 25, 2023
Good evening Krystal,Let me apologise for the lack off coffec cups in your room, and also the blinds issue. I will raise these for you.I am glad however that you still enjoyed your time with usThanks again,Alistair Douglas

8/10 Good

Kirsten

Liked: Cleanliness, staff & service
I was annoyed that the website advertised that there was an onsite restaurant but it had actually closed down. This is one of the reasons i selected the hotel because i was travelling on my own.
Stayed 3 nights in Sep 2023
Response from Front Office Supervisor on Sep 17, 2023
Good evening Kristen,Thanks for taking the time to leave your feedback, I will have the issue of the resturant information resolved, I do apoogise for the disapointment ths caused. We do have resturants nearby and I hope you found something suitable.Thanks again,Alistair Douglas

10/10 Excellent

Murray

Business traveler
Liked: Cleanliness, staff & service, amenities
VERY FRIENDLY AND WELCOMING
Stayed 1 night in Aug 2023
Response from Xian Orpia, Front Office Agent on Aug 24, 2023
Good evening Murray, we thank you for taking your time to rate your stay with us. We highly appreciate the high score you have rated us and we are glad you found our team and hotel to be very friendly and welcoming. We hope to welcome you again on your next stay with us.

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Front Office Supervisor on Jun 26, 2023
Good evening,Thanks for taking the time to review your stay with us.We hope to welcome you back soon,Thanks and Regurds,Alistair Douglas

10/10 Excellent

Drago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Xian Orpia, Front Office Agent on Jun 22, 2023
Good evening Drago, thank you for giving your stay with us a high rating. We hope to welcome you soon for your next stay.

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and friendly staff - lovely room.
Stayed 1 night in Jun 2023
Response from Alistair Douglas, Front Office Supervisor on Jun 7, 2023
Good evening Michelle,Thank you for taking the time to review your stay with us, I am glad you found our staff welcoming and friendly, I trust we shall see you next time you stay,Alistair Douglas, Front Office Supervisor

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet room, location is excellent , nice dining in the area
Stayed 1 night in Jun 2023
Response from Alistair Douglas, Front Office Supervisor on Jun 5, 2023
Good evening Peter,Thank you so much for taking the time to review your stay, I am delighted to see a perfect score, I hope this means we will welcome you back soon,Alistair Douglas, Front Office Supervisor

6/10 Okay

Keng Pheng

Traveled with partner
Disliked: Property conditions & facilities
We took a two room apartment with kitchen facility. The oven did not work on the first day, they did have the right staff to attend to it so we spent 6 days with a faulty oven. Equipment felt really old and in need of refurbishment.
Stayed 6 nights in May 2023
Response from Front Office Supervisor on May 13, 2023
Good evening Keng Pheng,Let me first and foremost apologize for the issue with the oven, I do see that this was reported to us and we did send someone to assist, I am sorry it wasn't resolved properly, we do have maintance on site during the day so I apologize that they did not follow up.I am truly sorry and hope that next time you stay we can deliver much better outcomes,Thanks and Regurds,Alistair Douglas

6/10 Okay

Christopher

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The one bedroom suit was good, everything was very compacted into one room. Some kitchen utensils were missing so hard to cook. The power point for kettle and ammenities were too close to stove top. The privacy from the blinds need to be more privacy and longer in length to block window completely as it was very difficult to feel comfortable in the room without feeling that someone can see you entire silhouette.
Stayed 3 nights in Apr 2023
Response from Xian Orpia, Front Office Agent on Apr 25, 2023
Good evening Christopher, Thank you for taking the time to review your stay with us. We are glad that you found the one bedroom suite good. We do apologise for the issues regarding the missing utensils, powerpoints, and blinds, we will make sure to raise these issues. We hope this won't put you off another stay with us.

8/10 Good

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A great Location. Light switch for the bathroom in a studio is difficult to find, a small sign would go a long way.
Stayed 3 nights in Mar 2023
Response from Alistair Douglas, Front Office Supervisor on Mar 27, 2023
Good evening Leanne,Thank you for your kind words about our location, I'm glad it was so good for you, I do apologize for the issue with the bathroom switch, I do trust our helpful staff were able to let you know where it was.Hope to see you next time you are in Adelaide,Thanks agian,Alistair

6/10 Okay

Helen

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Alistair Douglas, Front Office Supervisor on Mar 19, 2023
Good evening Helen,Thanks for taking time to leave a review for your stay, I hope next time you stay we can get closer to 10/10, come back soon,Alistair

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and nice room
Nice place with a good sized room for a family of 4. Handy kitchen. Very nice location with cafes and supermarket nearby.
Stayed 5 nights in Mar 2023
Response from Alistair Douglas, Front Office Supervisor on Mar 17, 2023
Good evening Ben,Thank you for taking the time to review your stay, I am delighted to see such a high score, I trust you will return soon,Alistair

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from Alistair Douglas, Front Office Supervisor on Feb 10, 2023
Good afternoon Elizabeth,Thank you for taking the time to review your stay, i am glad to see we scored so high and hope to welcome you back soon

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walkerville’s hidden gem (The Watson) impressed in every way. Look forward to another visit!
Response from Front Office Supervisor on Jan 20, 2023
Good evening Claudia,I am delighted to see that you enjoyed your stay. I do hope to welcome you back soon,Alistair Douglas

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all sporting stadiums. Parking costs extra, otherwise a great area.
Response from Front Office Supervisor on Jan 20, 2023
Good evening Nick,I'm glad to see that you enjoyed the stay and that we were located conveniently for you event. I do note your comments on carparking and hope that this wont put you off another stay,Alistair Douglas

8/10 Good

john

Liked: Staff & service, property conditions & facilities
Response from Alistair Douglas, Front Office Supervisor on Mar 7, 2023
Good Evening John,Thanks for taking the time to review your stay, we trust it was enjoyable and would love to welcome you back soon,Alistair

10/10 Excellent

Sharon

Stayed 2 nights in Dec 2022
Response from Alistair Douglas, Front Office Supervisor on Mar 7, 2023
Hi Sharon,Thanks for taking the time to leave a review, i'm delighted to see such a perfect score, I trust we will welcome you back soon,Alistair

10/10 Excellent

Ann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like The Watson in Adelaide much more. Quiet but very convenient for going out. Room is clean, facility is enough for a short stay, staff staying late for help.
Stayed 2 nights in Nov 2022
Response from Front Office Supervisor on Nov 29, 2022
Good Evening Ann,I am delighted to see your review of our hotel, I'm happy to see our staff were helpful also,Come back soon,Thanks and regards,Alistair Douglas

10/10 Excellent

Marita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stylish, comfortable and quiet apartment which was a pleasure to stay in.
Response from Alistair Douglas on Nov 11, 2022
Good Evening Marita,Thank you for your positive feedback about your stay, I am delighted to see you enjoyed the stay and the apartment,Thank you

4/10 Poor

Richard

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had stayed at a few different art series hotels across Melbourne which all had a high level of cleanliness, staffing quality and general polish. The Watson is essentially an apartment block which also seems to have a few hotel rooms throughout. Rooms were not particularly clean with things found behind microwaves, on the toilet, around the basin. Room was for 4 people and only had 3 plates provided. Room was only served once a week yet contained only 1 small soap, body wash etc. Washing machine was loud and appeared to have a broken door as it would require resetting. Wifi was generally unusable and both TVs weren't connected to the internet so unavailable to stream to or use other than basic free to air. Foxtel provided required a reset when first used and never seemed to work again after that. Wouldn't stay in again.
Stayed 5 nights in Oct 2022
Response from Front Office Supervisor on Oct 25, 2022
Good afternoon Richard,I'm sorry to see that on this occasion we have let you down, please accept my apologies. I will follow up the issues raised with my Housekeeping TeamThank You,Alistair Douglas

6/10 Okay

Tessa

Disliked: Room comfort
We think the price we paid was not what one would expect the kitchen-equipment was well below par.. Also the dishwasher did not work. The owner is obliged to upgrade . How can a PowerPoint pass health and safety with the only kitchen PowerPoint inches from the sink..could they provide 2 pillows. Who was the interior decorator responsible for the blinds! I would appreciate a response to this assessment.
Stayed 5 nights in Oct 2022
Response from Front Office Supervisor on Oct 25, 2022
Good afternoon Tessa,I am sorry to see the issues experienced during your stay, I do apologies and will raise the issues with the dishwasher and power switch location.Thank you,Alistair Douglas

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, had everything we needed and a walk away from shops and food outlets
Stayed 2 nights in Sep 2022
Response from Front Office Supervisor on Oct 8, 2022
Good afternoon Mary,I am delighted to see your review and that we had everything you needed,Come back soon,Alistair

6/10 Okay

Heather

Traveled with group
Liked: Staff & service
Stayed 5 days no house keeping, no replacment of milk, toilet paper etc staff were nice when we asked. fridge feoze everything and when turned of light the ausstar box would turn off ( had no free to air unless ausstar was on) staff memeber who asked us to call him Sushi was fantastic!
Stayed 4 nights in Sep 2022
Response from Alistair Douglas, Front Office Supervisor on Sep 28, 2022
Good evening Heather,I am sorry to hear about the issues with the TV and the fridge, I trust that theses were reported and resolved during your stay. With the room service, at the Watson we offer a service for every seven days stayed and as you say amenities on request, I do apologize if this wasn't what you expected and if it wasn't explained properly on arrival.Thank you for your stay and I do hope that you haven't been deterred from booking with us again

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but…
Great hotel. Lovely staff - very responsive. My only qualm was there were no curtains or black out blinds and the blinds did not cover the windows. So don’t expect a sleep in! We had rhe Sun boring into our rooms at 5:30 am. Thoroughly recommend but the hotel should make the small investment of block out window dressings.
Stayed 2 nights in Sep 2022
Response from Alistair Douglas on Sep 27, 2022
Good evening Fiona,thank you for the review, I am delighted to see the staff and the accommodation were to your liking. I will definitely pass your comments about black out blinds on to my manager for consideration,Come back soon

10/10 Excellent

Ros

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022
Response from Front Office Supervisor on Dec 20, 2022
Good evening Ros,Thank you for the five star review,we hope to welcome you back soon,Alistair Douglas

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Front Office Supervisor on Sep 17, 2022
Good afternoon,I am delighted to see your perfect score for our Hotel,Thanks for the stay and the reviewCome back soon,Alistair

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Front Office Supervisor on Dec 18, 2022
Thank you for your review,We hope to welcome you backAlistair Douglas

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not ideal
Room wasn't clean and the hot water didn't work so I ended up having a cold shower.
Stayed 2 nights in Sep 2022
Response from Front Office Supervisor on Sep 12, 2022
Good evening,I am disappointed to see that we let you down during your stay. I can only apologies and hope that should you return your experience is better,Alistair Douglas

10/10 Excellent

Nan

Liked: Staff & service
Stayed 6 nights in Sep 2022
Response from Front Office Supervisor on Dec 11, 2022
Good evening Nan,Thank you for the 5/5 review, we hope we can welcome you back soonAlistair

6/10 Okay

Georgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great and friendly. Room was clean and had everything you needed but the design of the room wasn't very user friendly (the couch was facing the bathroom door
Stayed 1 night in Sep 2022
Response from Front Office Supervisor on Sep 6, 2022
Hi Gorgia,I am delighted to hear that you found our staff friendly and the room had everything you needed.I do note your comment on the couch placement and hope this wont detract from the positives too muchAlistair

6/10 Okay

Sharon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have stayed here before and the old staff members were friendly and courteous. The new members were quite obnoxious.
Stayed 2 nights in Aug 2022
Response from Alistair Douglas on Sep 2, 2022
Hi Sharon,Thank you for taking the time to review the hotel, I am disappointed to see we didn't meet you expectations, I hope this wont put you of a return visit where you can receive the service that is expected

6/10 Okay

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was ok. Very clean and as pictured. Received an accessibility room so the shower only had a curtain and the shower head had quite low pressure. Bed comfortable. No full length mirror. Limited parking.
Stayed 1 night in Aug 2022
Response from Alistair on Aug 23, 2022
Good Evening Louise,Thank you for taking the time to review our Hotel, I am glad you found the room clean and as pictured.I do apologies for the issue with the water pressure in your room, I hope it didn't detract form the experience too much. As you note carparking is limited at our hotel, we do have some parking available at a cost and also some limited free spaces.I look forward to your next stay at The WatsonAlistair Douglas,Front Office Supervisor

8/10 Good

Zahra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Alistair Douglas, Front Office Supervisor on Dec 2, 2022
Thank You for your review,Come back Soon

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Alistair on May 6, 2022
Thank you James for giving us 10/10, we are delighted all was well for you and hope to welcome you again Alistair Douglas, Front Office Supervisor

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was upgraded and we had a wonderful stay. Beds are great, showers and bathrooms were good. Great views over the city of Adelaide
Stayed 2 nights in Apr 2022
Response from Alistair on Apr 17, 2022
Good afternoon Charles, We are delighted to hear that you enjoyed the upgrade that we gave you and enjoyed the lovely views. We would love to welcome you back soon Alistair Douglas, Front Office Supervisor

8/10 Good

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022
Response from Alistair Douglas. Front Office Supervisor on Dec 2, 2022
Thank you for you review, we are glad you enjoyed the room and your stay. We look forward to welcoming you again

10/10 Excellent

Ramasubramanian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property for the family. Clean and spacious. Bed and pillows were comfortable. Parking is very easy not like other Adelaide hotels.
Stayed 1 night in Feb 2022
Response from The Watson Team on Mar 21, 2022
Thank you for you review, we are glad you enjoyed the room and your stay. We look forward to welcoming you again

8/10 Good

Therese

Stayed 2 nights in Jun 2021
Response from Kyah on Aug 7, 2021
Thankyou for taking the time to review your stay with us.

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021
Response from Kyah on Jun 30, 2021
Thank you for taking the time to review your stay with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in an excellent quiet location, close to the city. Decent sized room, nice to have the option of cooking my own meals and actually preferred not having the room cleaned everyday, as I could just do my own tidy up and leave for the day without worrying about my belongings. The service from the team was excellent.
Stayed 4 nights in May 2021
Response from Daniel Ap-Thomas on Jun 14, 2021
Hi there, It's wonderful to hear you enjoyed your stay. We can't wait to welcome you again on your next trip to Adelaide.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Watson. Such a convenient location. All the staff we encountered were lovely. So handy having a Woolworths just a short walk away and the local grind next to the lobby. Would definitely stay again!
Stayed 3 nights in Apr 2021
Response from Daniel Ap-Thomas on May 8, 2021
Hi there, Thank you for giving such a wonderful review of our hotel. It's always a pleasure hosing our guests and we hope to see you again on your next stay.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Daniel Ap-Thomas on Apr 15, 2021
Hi there, Thanks so much for your lovely review of our hotel.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room, with everything required for a short stay.
Stayed 1 night in Mar 2021
Response from Daniel Ap-Thomas on Apr 9, 2021
Hey There, Thanks for taking the time to review your stay with [The Watson]. It's been a pleasure and we look forward to seeing you on your next stay.

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021
Response from Daniel Ap-Thomas on Apr 9, 2021
Hi there, Thanks for taking the time to review your stay with [The Watson]. We look forward to seeing you on your next stay.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Room was spacious and comfortable. Lovely local area. Great dining options. Staff really made the stay; so friendly and helpful.
Stayed 4 nights in Mar 2021
Response from Daniel Ap-Thomas on Apr 9, 2021
Hey There, Thanks for taking the time to review your stay with [The Watson]. It's been a pleasure and we look forward to seeing you on your next stay.