Ratings based on 1,131 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

NY Downtown Marriott falls a little short

Posted Mar 29, 2015
Pros: Good location. Clean. Helpful staff.
Cons: Put sweeps on bottoms of doors. Teach chefs how to cook hamburgers to order. Provide sealed drinking glasses.
Front desk staff is very good. Check in is easy. Hotel is in good shape. Room is comfortable and TV has planety of channels. My issues were poor dinner experience (almost raw hamburger - when it was ordered medium-well), doors that have huge gaps under them that make you feel insecure and bathroom glasses that were not sealed. If you travel a lot, you know these are real issues.
5 out of 5
Recommended
for Everyone
by A verified traveler

Short, but nice

Posted Mar 16, 2015
A nice time.. early arrival was met with excellent service
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Springfield, PA

Awesome Experience

Posted Mar 14, 2015
Pros: Everything
Cons: Cannot say there is anything that needs to improve.
Location: Great restaurants, close to Times square.
We were stylist in town for a beauty convention. This hotel was greater than expected. Super clean, very friendly staff. Excellent restaurant on premises. Look forward to returning.
3 out of 5
Recommended
for Couples
by A verified traveler

it was not good as i expect from Marriott

Posted Feb 16, 2015
Pros: clean and safe
Cons: pick up from airporrt and guided tour for tourist
Location: nice location
the room don't have enough towels , toilet does not have shaver and tooth brush ,no power sockets for my camera charger .
3 out of 5
by A verified travelerfrom Saint Petersburg

Deposit the longest in my life

Posted Feb 3, 2015
Pros: The hotel has an excellent location and wonderful views from the windows
Cons: Need to fire the manager.
Location: As I have written, the location of the hotel excellent. 9/11 Monument is nearby. Great place for walks and excursions to the statue of liberty.
This hotel has a great location and the most disgusting management on the planet. We ask me why? Because I still have not returned my deposit of $ 250. Today, February 3rd. I left the hotel on January 30 last year. Tell me this is normal?
4 out of 5
Recommended
for Everyone
by A verified traveler

いいホテルです。

Posted Jan 17, 2015
地下鉄の駅もそう遠くないし、階下のビルズバーガーも最高に美味しい。機会と余裕があれば、ぜひまた利用したい。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom montreal

ウォール街と911メモリアルのすぐそば

Posted Jan 14, 2015
いい点:綺麗,バスタブ有り,いい匂い ホテルスタッフの対応良,レストランが1階にある 悪い点:Wi-Fiがロビーでしか上手く繋がらない,部屋が乾燥してて起きた時喉が痛かった,周辺に酒屋無し
4 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Good Location

Posted Jan 12, 2015
Fantastic hotel. Only pity is the restaurant facilities, it's sub-let out to a diner so very pricey.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gute zentrale Lage

Posted Jan 10, 2015
Pros: Der Service!!
Cons: Die Zimmergröße erhöhen und ggfs. ein Frühstück mit in das Angebot aufnehmen.
Location: Gute zentrale Lage in NYC Downtown. Die Subway ist ca. 5 Gehminuten entfernt.
Besonders der gute Service in diesem Hotel ist zu erwähnen. Über den Empfang, weiter über den Kofferträger, die Reinigungsdame,... alle waren stets sehr höflich un dbemüht, alle offenen Fragen zu beantworten. Anonsten waren dieZimmer sauber und ordentlich; aber etwas klein.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Volkmarsen

Sehr gutes in Hotel in guter Lage

Posted Jan 9, 2015
Pros: Die Lage, der Service und die Sauberkeit.
Cons: Wir wüssten nicht was!
Location: Es liegt in der Nähe des WTC und man kann dank der Nähe einer Subway-Haltestelle auch alle anderen Sehenswürdigkeiten schnell und bequem erreichen.
Wir waren bereits zum wiederholten mal in NYC und dies war bisher unser bestes Hotel dort! Das gesamte Personal war sehr freundlich und hilfsbereit und das zu jeder Zeit. Obwohl das Hotel sicher nicht mehr top-neu ist, war alles dort in einem sehr guten Zustand und die Sauberkeit war vorbildlich! Wir können das Hotel daher nur empfehlen und haben keinen einzigen Kritikpunkt!