Reception

Reviews of Park Inn by Radisson Birmingham Walsall M6 J9

3 out of 5
Park Inn by Radisson Birmingham Walsall M6 J9
Bescot Crescent, Walsall, England

Reviews

7.6

Good

Rating 10 - Excellent. 208 out of 641 reviews" "
Rating 8 - Good. 225 out of 641 reviews" "
Rating 6 - Okay. 121 out of 641 reviews" "
Rating 4 - Poor. 41 out of 641 reviews" "
Rating 2 - Terrible. 46 out of 641 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Stayed 1 night in Sep 2022

10/10 Excellent

Debra

Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always consistent
We like this hotel as it's really well placed for us when we visit family. The staff are friendly and helpful and it's been our go to place to stay for at least 4 years. 👍
Stayed 3 nights in Dec 2022

8/10 Good

Xingcun, Middlesex

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Competitive price and friendly staff. Convenient for travelers with own cars.
Stayed 1 night in Dec 2022

10/10 Excellent

Maria

Stayed 1 night in Dec 2022

6/10 Okay

Lewis

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Park Inn business stay
Parking all full when I arrived and so had to park on side road by side of car park. It was unlit and felt very unsafe. I worried whether my car would get broken into. The room itself was satisfactory although a big dated. Chipped desk and scaling around shower and fittings. Perfectly adequate but that is all!
Stayed 1 night in Nov 2022

6/10 Okay

Victoria

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2022

8/10 Good

Trevor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all I needed it to be.
Stayed 1 night in Nov 2022

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, parking was free, breakfast was lovely. Staff were really helpful and friendly

6/10 Okay

Paige

Traveled with family
Liked: Cleanliness, staff & service
The hotel was ok but the room’s definitely need some attention. The bed and pillows were not very comfortable at all which negatively impacted our sleep. The rest of the room is very basic but ok. The staff are all very friendly and the breakfast was amazing.
Stayed 1 night in Oct 2022

10/10 Excellent

stanislaus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
the staff were very helpful and wecoming.location for us was perfect .
Stayed 1 night in Oct 2022

10/10 Excellent

stefan

Stayed 1 night in Oct 2022

2/10 Terrible

David

Stayed 1 night in Oct 2022

8/10 Good

Tim

Stayed 1 night in Oct 2022

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Juan

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has that feels like home feeling
It was ok the little things. The staff was very friendly, I love the area. I felt like I was at home
Stayed 4 nights in Sep 2022

8/10 Good

Simon

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Simon

Stayed 1 night in Sep 2022

10/10 Excellent

David

Stayed 1 night in Sep 2022

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is purposely for the travelling tradie. It’s in a congested area and traffic is heavy morning and evening. Rooms are basic but comfortable. Shower and toilet have the feel of a public toilet and smells of damp and yes there’s black mould too. Breakfast was cheap but not great with low quality food and only white bread available. Dinner was disappointing too, it’s hard to get fish and chips wrong but they served in a daft basket with fish on top of the chips so the chips were super greasy. Peas are served in a plant pot. My server was totally unsuited for the job.
Stayed 1 night in Sep 2022

6/10 Okay

Phillip

Business traveler
Liked: Staff & service, room comfort
OK for business one nighter
Every box ticked as ok, apart from the constant white noise from the M6
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Brian

Stayed 2 nights in Aug 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walsall v Charlton
Perfect hotel for watching Charlton beat Walsall in the cup game
Stayed 1 night in Aug 2022

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay elsewhere
No hand wash, shampoo or body wash in the room. Both containers were empty and there was only enough toilet roll for one person, which makes you wonder if the room is even checked and cleaned properly after each stay. Mattress left us with a back ache for two days, so overall would not recommend staying here.
Stayed 1 night in Aug 2022

10/10 Excellent

Debbie

Stayed 1 night in Aug 2022

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raddison Birmingham Walsall
Great especially air con in room but in bar it was stifling so couldn’t sit in there as air con was broken :( Only other gripe was my room key never worked only husbands, very annoying running back & to to Recep. Overall very good though wld stay again
Stayed 3 nights in Aug 2022

8/10 Good

clare, Inverness shire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were attending the commonwealth games and it proved a perfect location.
Stayed 3 nights in Aug 2022

8/10 Good

Michelle

Traveled with partner
Liked: Staff & service
Stayed during Commonwealth Games excellent location and transport links into the city. Staff very friendly. Breakfast was excellent and lunch time snack good. Shame not food later in the evening.
Stayed 2 nights in Aug 2022

8/10 Good

DEREK

Traveled with family
Liked: Staff & service, amenities
It was convenient for our needs, would stay again.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean and comfortable, the staff were very efficient it was a pleasure to stay at the hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Janet

Stayed 1 night in Aug 2022

10/10 Excellent

Graham

Stayed 1 night in Aug 2022

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Roger

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay, and meals were excellent and clean but some lights in the room were not working nor the extractor in the bathroom.
Stayed 1 night in Jul 2022

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
Was good value for money. Staff very friendly. Ideal for our needs. Would come again.
Stayed 1 night in Jul 2022

10/10 Excellent

Tamsin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Really friendly staff, lovely reception area. Car parking was plentiful.
Stayed 1 night in Jul 2022

6/10 Okay

Alan

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Karl

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Diane

Stayed 3 nights in Jul 2022

8/10 Good

Po Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay!
Found the bathroom had a strong stinky smell, told front desk then changed to a clean one. I like the wooden floor, Feeling clean and confident to stay. House keeping staff are friendly and done the good job. Good stay with on-site parking, easy to go out for shopping and eating with your car. I extended my stay from 1 night to 4 nights.
Stayed 2 nights in Jul 2022

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is everything and the staff delivered
Service is everything and the staff are all about service.
Stayed 6 nights in Jul 2022

10/10 Excellent

Allison

Stayed 1 night in Jul 2022

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Reception Pretty Much Called Me A Liar
I paid for two night seperately as i decided (last minute) to stay on the same night as well as the booking I made for the next night. The staff on the night okayd it. The next morning the Asian receptionist called me on the phone to say ive only paid for one night. I explained the situation over the phone and said i would come down to show her proof. I showed her both confirmation emails from Hotels.com and both deductions from my bank account for each nights stay on my phone app. She then had the cheek to tell me that I had only paid for one night because her system only said one night. I was about to kick off because what she said was the same as calling me a liar. She then told me to go back to my room and that she would sort it. When i got back to my room i realised that I was locked out and the access card did not work anymore and all my belongings were locked inside. So I headed back downstairs to reception with the intention of kicking off again. I told her that i was locked out of my room and her response was " I know, but I have spoken to my manager and he has agreed to extend your stay". On the one hand I was happy it was resolved but on the other, why did she let go back to the room knowing that I would be locked out?! When I later approached her to ask about the dining facilities she had a very welcoming look on her face as if she finally found the 2nd booking. Did she apologize...did she hell...not big enough or professional enough. Also peperoni pizza ..yuk.
Stayed 1 night in Jul 2022

10/10 Excellent

Kelly-Anne

Stayed 1 night in Jul 2022

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over poont
Visiting university with my son
Stayed 1 night in Jul 2022

6/10 Okay

Maviya

Stayed 1 night in Jul 2022