Ratings based on 1,854 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

A bit far.

Posted Sep 1, 2014
Hotel's a bit far but luckily, the price compensates.
5 out of 5
Recommended
for Everyone
by A verified traveler from East Meadow, NY

Great experience!

Posted Sep 1, 2014
Pros: Everything!
Cons: Breakfast was delicious but there was no flow, the milk was far from the coffee and cereal, the same with others item
Location: Great, Waltham, MA, just 15 miles from Boston.
Just perfect, very nice and comfortable! :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Cannot beat the value

Posted Aug 28, 2014
Pros: Breakfast was AMAZING! Plenty of free parking. Great price for the value received. Ability to exchange daily maid service for WiFi or food.
Cons: Manning of the concierge desk (nobody there each time we went there).
Location: A bit of a drive into Boston but it was worth it.
Free parking, free breakfast (including made-to-order eggs and omelets), great room, comfy bed (not including the sofa bed), and helpful staff -- all at a very reasonable cost. Even though it was a bit out of the way, the cost and hassle of driving into and parking in Boston was negligible when compared to the amount we saved staying here!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Nice hotel for family

Posted Aug 23, 2014
Pros: Affordable price, clean and hot breakfast.
Cons: Nothing noted.
We stayed at the hotel one night and the experience was positive. Hotel was clean, comfortable and breakfast was excellent.
3 out of 5
by A verified traveler

NASCAR RIDE ALONG

Posted Aug 22, 2014
Compared to other Embassy Suites, particularly one we stayed at two weeks ago in Blue Ash, OH, it was inferior. The happy hour was a cash bar (OH was free for all alcoholic drinks) and the staff was inconsistent (bartender was rude and unhelpful but desk staff was polite and the breakfast staff was very friendly, especially the omelette guy). Not the caliber you would expect of an Embassy Suites.
Comment from Hotel Management
Aug 25, 2014 by EmbassySuitesWAGM, Hotel Management
Thank you for taking a moment to share your experience. I am thrilled you found our front office and restaurant staff polite and friendly, however, I was disturbed to learn that our bartender was rude and unhelpful. For that, I am very sorry. I will certainly share your comments with the team in an effort to learn and grow from your experience. Unfortunately due to state law we are prohibited from giving complimentary alcoholic drinks at the evening reception. Thank you for your understanding and I hope you enjoyed it regardless. We look forward to welcoming you back to our hotel in the not too distant future. Regards, EmbassySuitesWAGM
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2014
Pros:
Everything was well kept. Breakfast was very good! The bathtub drain was slow...making it uncomfortable to use the shower.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel at reasonable price

Posted Aug 20, 2014
Pros: Room, breakfast and free parking.
Cons: We arrived late and the lighting in the common area was dim. Better lighting would have helped.
Stayed 3 nights. Enjoy breakfast and facilities. A bit out of the way from Boston but worth the drive (rate was reasonable as compared to Boston hotels).
5 out of 5
Recommended
for Everyone
by A verified traveler from Whiesboro, NY

Quick mini vacation

Posted Aug 20, 2014
Pros: Everything
Cons: Nothing
Upon check-in we were upgraded to the Presidential suite at no extra charge. The suite was no less than perfect. The hotel staff was available at all hours and treated us to one of the best weekends we ever experienced in Boston. As usual the free cooked to order breakfast was exceptional. I would recommend this hotel to everyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel & Location

Posted Aug 19, 2014
Great hotel - a little hard to get into the first time - directions were confusing. Great location - close to train which we took to get into Boston & close to some great shopping. Room is really comfortable & spacious. Breakfast is excellent. Would definitely go back to an Embassy Suites.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice hotel near airport

Posted Aug 16, 2014
The hotel is comfy better than most near airports. Beds were comfy, breakfast was good just have to pay for parking.