Ratings based on 379 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Excellent hotel. We loved it!

Posted Aug 31, 2014
We walked in the room expecting one room. We were delighted when we saw all the room & a full kitchen. Awesome!!
3 out of 5
by A verified traveler

Stay was OK

Posted Aug 31, 2014
Pleasant staff. Room was reasonably clean. Comfy bed. Breakfast buffet was nice with a variety of breakfast foods. AC unit quite noisy though - difficult to regulate. Overall stay was OK.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for family.

Posted Aug 30, 2014
Stayed at the hotel with family. The staff was friendly and the hotel clean. A very positive experience. The only downside is that the complimentary breakfast can be chaotic. Too many people and not enough food.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Posted Aug 25, 2014
Great hotel, very friendly staff. When we arrived the TV in the living room did not work, we told the front desk in the morning immediately they sent someone to take care of it. We would definitely stay there again and recommend it. I wish I could find something wrong with the place but it was great, very clean.
3 out of 5
Recommended
for Families
by A verified traveler from Los Angeles/San Antonio

Shabby facility, superb staff

Posted Aug 19, 2014
Hotel in dire need of sprucing up; but the wait staff, room maintenance people, and front desk were all first rate. Hotel provides complimentary shuttle to Commuter station in Waltham from where it is an inexpensive twenty minute train ride into North Station; very convenient. On weekends however shuttle is not available and taxi service is necessary(about 15-18 dollars with appropriate tip. Also train is being repaired on weekends and is not running until November 22 on Saturday and Sunday(except Labor Day). There is a bus route which takes 15-20 minutes and will drop oneself off at head of the Red line in Cambridge from where it is 25 minute subway ride to Back Bay/Copley Square. this would be the most convenient weekend option for getting into city. Overall probably a good stopover for families and travelers with either their own vehicle or access to a rental car. Town has three local rent-a-car agencies with very competitive rates. All are convenient to hotel. Large savings over renting at airport. Taxi ride to Logan is approximately 80 bucks. Oh yeah they offer breakfast buffet with wide selection of substantial if not spectacular choices.
5 out of 5
Recommended
for Everyone
by A verified traveler from ontario Canada

We are very happy with staying in this hotel

Posted Aug 5, 2014
We feel like at home with the roomy space and kitchen facilities. Nice and clean, comfortable. The only thing we don't like is the pool doesn't open until 10am and its an outdoor one
4 out of 5
Recommended
for Everyone
by A verified traveler

a bit tired.

Posted Jul 27, 2014
I have stayed here at least 4 times over the last several years, and it does seem to be getting old and tired. Lots of worn carpet, marks on walls and a bit of deferred maintenance in several areas. The breakfast is okay, but usually very crowded and short of food items.overall it is a decent place to stay, and the staff is friendly and helpful. There is a nice business center room with computers and a printer. Parking is free and ample.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Great Experiance!!!! would recommend to anyone!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Spacious and close to Boston!

Posted Jul 14, 2014
I love Hyatt House! Their rooms and beds are huge. GREAT Breakfast included and only 12 miles From Boston.
5 out of 5
Recommended
for Everyone
by A verified traveler from P

Bigger than our apartment!

Posted Jul 2, 2014
The hotel made a mistake so we got a free upgrade to a 2 bedroom suite. It was huge! So much space and felt like an apartment. Very clean and good quality everything!