Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Greatest hotel

Posted Nov 18, 2014
Great place, clean and comfortable, close to everything
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to Boston and surrounding sites

Posted Oct 17, 2014
Cons: Bathrooms were a little small
Staff at check in and check out were extremely pleasant Room was always clean and surprisingly quiet for being full
Comment from Hotel Management
Oct 22, 2014 by Wendy, Hotel Management
Thank you for taking the leave to leave us feedback regarding your most recent stay at the Holiday Inn Express Boston Waltham. We hope to see you again if your travels bring you back to the Waltham area. Wendy Pena General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very close to Waltham & Bentley U

Posted Oct 14, 2014
I was in town visiting my daughter for the weekend and needed a clean and safe hotel nearby that didn't break the bank. This hotel met all of those requirements. The free breakfast was an added bonus.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY, NY

Posted Oct 13, 2014
Enjoyed my stay there, they were able to accommodate all of my requests and responded promptly. Definitely recommend it
Comment from Hotel Management
Oct 26, 2014 by Wendy, Hotel Management
Dear Maria, Thank you for the great feedback regarding your most recent stay at the Holiday Inn Express Boston Waltham. We hope to see you again if your travels bring you back to the Waltham area. Wendy Pena General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good location, lodging

Posted Oct 11, 2014
Room was very attractive and clean. The bed was too hard for me to sleep on comfortably. Most of the furniture was also quite firm and uncomfortable for me. Other than that I had a nice stay. But I only stayed one night.
Comment from Hotel Management
Oct 22, 2014 by Wendy, Hotel Management
Thank you for leaving us comments regarding your most recent stay at our hotel. We hope to see you again in the near future. Wendy Pena General Manager
1 out of 5
by A verified traveler

Wouldn't stay here again!

Posted Aug 26, 2014
Needed to stay 1 night for business. AC couldn't cool the room. Shower set off smoke detector as did hair drier...that tells you how hot the room was! Alarm went off all morning - even after reset - finally they had to remove entire unit to silence it! Front area and rooms are smaller than depicted in photos. Asked for a different room and was told there was only 1 available but based on cars in the parking lot clearly hotel wasn't fully booked. Breakfast was tasteless. AC rattled all night - kept me awake. Will never stay here again!
Comment from Hotel Management
Aug 31, 2014 by Wendy, Hotel Management
Dear A verified traveler, Thank you for taking the time to leave feedback regarding your most recent stay at the Holiday Inn Express Boston Waltham. I would like to take this time to apologize for not providing you with the great service that you expected when you booked your room at our hotel. I do hope that you change your mind and decide to give us a second chance to make it up to you. Wendy Pena General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Shirley, NY

Nice Clean Hotel

Posted Aug 16, 2014
Pros: Lots of parking, free Wi-Fi, nice breakfast and they had a Keurig!
Cons: Swimming pool would have been nice.
Location: Did not have a chance to check things nearby since it was for 1 night but Cambridge and Boston are close by.
The check-in staff was very pleasant, hotel was clean, rooms were clean.
5 out of 5
Recommended
for Business Travelers
by Dennis togninalli

This traveler left a rating score only Posted Aug 15, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 12, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Lisafrom CT

Comfortable , safe & friendly

Posted Aug 10, 2014 on Hotels.com
Traveling alone I felt so comfortable & safe while basking in the friendly enviornment of the holiday inn express,,,