Ratings based on 429 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Shirley, NY

Nice Clean Hotel

Posted Aug 16, 2014
Pros: Lots of parking, free Wi-Fi, nice breakfast and they had a Keurig!
Cons: Swimming pool would have been nice.
Location: Did not have a chance to check things nearby since it was for 1 night but Cambridge and Boston are close by.
The check-in staff was very pleasant, hotel was clean, rooms were clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from long island, ny

Great stay!

Posted Jul 22, 2014
Pros: The room and breakfast
Cons: The layout of the bathroom is a little odd and the bathroom light is on the outside of the bathroom.
Location: Quiet area. A few hotels very close by. Naked fish is a restaurant walking distance it was very good. Boston is only 25 mins away.
This hotel is great! Rooms were so nice, bed was comfy as well as pillows. Breakfast was surprisingly good!! They have an awesome pancake machine. Staff was also super accommodating they let us check in early and recommended a great restaurant. We went to this hotel because VOWS bridal store is only 15 mins away.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Friendly staff and clean hotel.

Posted Jul 20, 2014
Pros: Clean room. Breakfast. Coffee all day. Near Boston.
Cons: A pool would be nice!
Location: It was close to where we needed to be.
The staff was very helpful and friendly. The breakfast ladies (Maria and I can't remember the other lady's name) were very accommodating to not only me but the other hotel guests. Very warm and welcoming.
4 out of 5
Recommended
for Everyone
by A verified traveler from washington, dc

overall enjoyable, but with some avoidable hiccups

Posted Jul 1, 2014
Concierge at front desk gave us bad advice on which T station to park and ride at. Definitely go to Riverside, NOT Newton. the room was clean and the staff was friendly. We had some trouble turning the tv on at first and our fridge stopped working in the middle of the night, but these were minor hiccups and didn't take away from the overall experience. The continental breakfast and free parking were what sold it for us. Oh and the price was great too!
Comment from Hotel Management
Jul 5, 2014 by Wendy, Hotel Management
Dear Brian, Thank you very much for your feedback regarding your stay at the Holiday Inn Express Boston Waltham. I would like to start by apologizing for the hiccups that you experienced while staying with us and are looking into them. I am happy to hear that these didn't alter your overall experience. We hope to see you again if you are back in the Waltham area. Wendy Pena General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2014
Staff was great! Breakfast was very good and plentiful. Helped calm our stay for a hectic visit away from home.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect area for our needs

Posted Jun 9, 2014
Clean and nicely remodeled room. Breakfast was unexceptional but adequate
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 20, 2014 on Hotels.com
Hotel room cards demagnetized two days in, row. Have not had that happen in over a, year of travel and a variety of accommodations. Left privacy sign on room door as I left hotel for the day, room was not cleaned at all, no one checked room or contacted me...returned to property after long day to find room uncleaned. Dissapointing.
Comment from Hotel Management
Aug 2, 2014 by Wendy, Hotel Management
Dear Verified Traveller, I would like to apologize for all of the inconveniences that you experienced while staying at the Holiday Inn Express Boston Waltham. We have looked into these issues and are working on them. Unfortunately if a privacy sign is left on the door that indicates to all of the staff at the hotel that you do not want anyone entering your room. I apologize for that misunderstanding. I hope that if you are ever back in the Waltham area that you decide to give us a second chance. Wendy Pena General Manager
2 out of 5
Recommended
for Business Travelers
by J from Ny

Not clean

Posted May 19, 2014 on Hotels.com
Overall, didn't want to touch anything. Was stuck there for the night , would have left but it was graduation weekend in Boston area. Will never return to this property.
Comment from Hotel Management
Aug 2, 2014 by Wendy, Hotel Management
Dear J, i am sorry that you had a bad experience at our hotel and that you have decided to never stay here. We do value our guest feedback and are working with our staff so that something like this does not occur again, so thank you for informing us. Wendy Pena General Manager
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted May 16, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Chris O from CT

Wonderful experience, would stay again!

Posted May 13, 2014 on Hotels.com
We had a wonderful experience with this hotel. The front desk staff was very friendly and knowledgable. Room was clean and continental breakfast was delicious (and way more plentiful than expected). I came to stay with my dog and everyone was very accommodating while was also much appreciated, they even gave him a treat upon arrival! Hop right on the highway and Boston is a quick 20-min drive away. All this plus the fair rates would definitely bring me back again!
Comment from Hotel Management
Aug 2, 2014 by Wendy, Hotel Management
Dear Chris O, Thank you very much for your feedback, it is always great to hear when our guests enjoy their stay at our hotel. We hope to see you again soon! Wendy Pena General Manager