Ratings based on 567 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
comfort at a reasonable price !Posted Jul 13, 2015
Pros: staff !
Cons: water pressure, bathroom vanity
Staff was very friendly from the front desk right to the cleaning staff. There were only two things, if corrected , would make this a perfect stay !! Water pressure in the bathroom and a vanity to put things on in the bathroom. Otherwise it was a perfect stay !
for Everyoneby A verified traveler from Doylestown, PA
Convenient and price was rightPosted Jul 9, 2015
We had never stayed at this facility before. It was convenient to our destination and, due to it being the Fourth of July, the price was good. Many other hotels in the area were already booked up. Room was fine, but we were unable to get the HVAC fan to stay on all the time so that we wouldn't have it turning on and off all night. The breakfast left something to be desired. There was only one carafe of decaf coffee to three of regular so it ran out sooner. Items in the breakfast bar were not replaced quickly, although they were ultimately filled.
for Everyoneby A verified traveler from NJ
Helpful & friendly staffPosted Jul 6, 2015
We checked in late night at 10.30 PM. We were put in adjacent rooms. Someone decided to smoke the hell out and make the entire floor smelly. I had a party of 4 adults, two toddlers and a dog. The staff were very helpful in understanding the problem and moved us to a different floor which didn't have any issues. Place is well maintained, clean and cozy.
for Familiesby A verified traveler from Central Florida
Convenient to BrandeisPosted Jun 26, 2015
Pros: Clean, fresh and convenient.
Cons: A simple request such as a cot for one night should be complimentary. My reason for being there was to see my son in the college , had to pay.
Location: Boston is less than half an hour, tons to do in and around the area.
Under some renovation, renders it clean, fresh and with a new modern feel. Housekeeping was excellent. Maria in the breakfast room went above and beyond for all her clients, she should be treasured and recognized
for Everyoneby A verified traveler from Chili New York
Mattress was a bit soft, not enough supportPosted Jun 3, 2015
Pros: cleanliness and the breakfast included
Cons: hot chocolate packet in room
Location: wonderful Naked Fish restaurant very close by
everything was great. Breakfast was tasty with just the right amount of choices
by A verified traveler from Rhode Island
Business tripPosted May 24, 2015
Pros: Décor and cleanliness
Cons: Staff should make sure all equipment in the room works before assigning people to that room.
My stay was for one night only. I was assigned a non smoking room on the second floor where an Indian family had been assigned several rooms. All night they kept opening and closing their doors loudly and holding lengthy conversations in the hallway. At 5:30 AM a few of the girls starting knocking on our doors without stopping until we answered them. I was very angry. I could not report this behavior to the front desk for their assistance because the one and only telephone in my room did not work - dead as a door nail! In the morning when I did check out I brought all of this to the attention of the front desk and they merely said "sorry". No one was more sorry then me for booking my stay in their hotel! I travel monthly to the area and I will not even consider this hotel again.
Comment from Hotel Management
May 28, 2015 by Wendy Peña, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Wendy Peña General Manager
for Everyoneby A verified traveler from New York
Posted May 5, 2015
Pros: Decent rate with a reputable hotel.
Cons: it is of less important but our TV set had a poor sound.
Location: We did not go around that much to say.
Great location at a reasonable rate and not too far from Boston. We were all comfortable and had a pleasant stay.
for Everyoneby A verified traveler from new jersey
Weekend in BostonPosted May 4, 2015
The staff was extremely helpful and kind. The location was easy to find. The breakfast had so many choices. Very clean!
for Couplesby Daniel from Harrisburg
Good value - great hotelPosted Apr 28, 2015 on Hotels
Overall, very good and a good price in an expensive area. Definitely recommend.
for Familiesby Anne M. from Lady Lake, Fl
Comfortable & ProfessionalPosted Apr 28, 2015 on Hotels
Great Breakfast. Excellent service. Nice Room.