Ratings based on 41 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Los Angleles, CA
Gourmet Meals near LongleatPosted Jul 22, 2015
Pros: The rooms and bathrooms were lovely. The breakfasts were more gourmet and varied than any we'd experienced on our trip.
Cons: Because the facility is used for outside functions parking could be very difficult.
Location: It is near Longleat, home to a fabulous estate and an excellent little zoo.
We chose the hotel because it was a luxurious hotel near a zoo and manor I wanted to visit.
for Everyoneby A verified traveler from staines, uk
Deluxe room stayPosted Jul 20, 2015
Fantastic .. Very relaxing experience. Will come back for sure.
for Couplesby Matthew from Kent
WOW, worth every pennyPosted Apr 22, 2015 on Hotels
We spent two nights here in April and all I can say is it was perfect. The room was spectacular, the facilities were great and all the staff were helpful and friendly. Cost a bit more than what we would normally spend for a weekend but worth every penny. Already trying to work out when to book here again.
for Everyoneby A verified traveler from Newbury
Spa break with daughter stayed one nightPosted Apr 8, 2015
Pros: Lovely country hotel, spacious bedrooms, relaxed but attentive staff. Lovely food. Large lounges to relax in. Outdoor poor well situated.
Cons: Choice of background music was not in keeping to atmosphere of relaxation in both eating and bar areas. Needs to be more background chill out music!!
Location: Local walks, Bath, Shepton Mallet,
Pleasant stay, relaxed and staff friendly and helpful. Food well cooked and delicious. Good atmosphere in hotel. Spa facilities are good with a decent pool size.
for Couplesby A verified traveler
Posted Apr 6, 2015 on Hotels
for Everyoneby A verified traveler from cornwall
Good value when on offerPosted Mar 2, 2015
Very attentive staff in general. Classic room size ok but bed quite small.
for Familiesby A verified traveler
Make sure you book a room on the first floor ..Posted Mar 1, 2015 on Hotels
The hotel is at a beautiful location in nice grounds. The reception rooms are comfortable and give an "old manor house" feel. We made a late booking at 6pm and got allocated a room on the 2nd floor with a very low ceiling, then, after complaining, got a larger one on the same floor. Having a room on the second floor feels like going up to to servants' quarters, the furniture was dated (not vintage or antique), creeky floorboards, drafty windows, the bed was soft, uneven and it felt like we would roll off, and there was a funny smell on the landing. We had dinner in the restaurant: steak and chips were good, whereas my guinea fowl was nice but the cassoulet was very salty. I ordered a glass of NZ Sauvignon Blanc (£11) and got a wine that was definetely not S.B. The waiter verified that it was S.B., but as I was not at all enjoying the wine, then asked to see the bottle. Next I was served a fresh glass, this time S.B., from, as the waiter said, a "new" bottle. Never saw the first bottle, and I cannot imagine that there will be any "old" bottles of Savignon Blanc. Breakfast was good with a long wait for the porridge, and we did not make any use of the spa and pool facilities. Staff was very friendly. Summary: If you book this hotel make sure that you are allocated a room on the first floor.
for Couplesby David from Bracknell, Berkshire
FANTASTIC HOTEL & SPAPosted Dec 9, 2014 on Hotels
FANTASTIC!!! Went for a spa weekend for my wife's birthday. All the staff were attentive and accommodating. The hotel and spa are lovely. We will definately be coming back.
for Everyoneby A verified traveler from Switzerland
Festive Christmas family breakPosted Dec 8, 2014
This hotel is truly beautiful at Christmas. Reception staff are outstanding and do everything to help. The hotel grounds and decorations are magnificent, warm and welcoming. We stayed in the Dorchester room which is fabulous and luxurious, great space for a family. The food is very good and fresh and plenty of it. The only negative is the wait for food at breakfast- 25 minutes. The kitchen struggled a little with having so many large tables to serve. The pool is lovely even with small toddlers. Would highly recommend this hotel, its not cheap but definitely worth it.
for Everyoneby A verified traveler from surrey
Nice hotelPosted Nov 17, 2014
Very relaxing pleasant staff wouldn't let me lift a glass!