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Reviews of Castle Inn

3 out of 5
Castle Inn
Swietojanska 2, Warsaw, Masovia

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 802 reviews" "
Rating 8 - Good. 327 out of 802 reviews" "
Rating 6 - Okay. 84 out of 802 reviews" "
Rating 4 - Poor. 28 out of 802 reviews" "
Rating 2 - Terrible. 3 out of 802 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Svetlana

Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
The hotel can’t have a better location! It’s right in front of the Royal Palace and very close to all the main attractions. Rooms are very clean. Staff are very helpful and kind. The style of the hotel is different and pintoresco. I would stay there again with no doubt.
Stayed 1 night in Mar 2024

6/10 Okay

Charles Charon

Business traveler, Traveled with partner
Location was great
Stayed 1 night in Mar 2024

6/10 Okay

Mario

Stayed 2 nights in Mar 2024

10/10 Excellent

Mieczyslaw

Liked: Cleanliness, staff & service
Value fir money
Stayed 2 nights in Mar 2024

10/10 Excellent

LANCE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent value for a 3-star hotel. Large comfortable bed. Big room with excellent views of the square. Would highly recommend
Stayed 4 nights in Feb 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was phenomenal for the age of it and was well maintained. Only complaint would be lack of an elevator for the 3 stories
Stayed 4 nights in Feb 2024

10/10 Excellent

Priti

Liked: Cleanliness, staff & service, property conditions & facilities
Best location, amazing servixe
Stayed 1 night in Feb 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late and front desk gave me the wrong room. I didn’t say anything because I was tired. Room was more like a storage room. And it was frigid cold! Next morning someone new in front desk apologized for room and transferred me to a beautiful and spacious room! Thank you. Hotel and location amazing. Lots of dining options, just keep in mind taxis will drop off about a block since are is restricted. Short walk. Overall a fantastic stay and I would stay again!
Stayed 3 nights in Jan 2024

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

6/10 Okay

aleksandr, Tailpasaari

Liked: Cleanliness
Disliked: Property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast! Thank you, Castle Inn. Everyone was SO nice and helpful, and it's pretty cool to learn that your building was 1 of only 3 buildings to survive the bombings of WWII - very historic in Old Town Warsaw. This was EXACTLY what I was looking for.
Stayed 3 nights in Dec 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas market stay
Great hotel within easy access of everything in the old town. Went for the Christmas markets. Staff very hrlpful. Only marked down because of the bed that squeeked everytime i moved so also disturbed hubby. Had a side room on 3nd loor overlooking the museum and christmas tree. No lift so be aware if you have mobility issues
Stayed 2 nights in Dec 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for visiting the historical sites. Castle bell can be annoying at night. Lots of dining options in the district.
Stayed 2 nights in Nov 2023

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Robert

Business traveler
Liked: Amenities
Beautiful old building and great location
Stayed 5 nights in Nov 2023

10/10 Excellent

Barbara

Stayed 2 nights in Nov 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quirky but nice property. Very nice staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Danny, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay.
Stayed 1 night in Oct 2023

6/10 Okay

Berkeley

Stayed 4 nights in Oct 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a fantastic view of the castle and square. Super friendly overnight reception staff (and hotel mascot dog Luka!). Excellent location! I would have tried breakfast, but it’s a small room and I didn’t want to commit to a specific seating time or particular breakfast meal the day before, so just be aware it’s not quite as flexible as a breakfast buffet at a larger hotel. Plenty of options in the neighborhood though!
Stayed 2 nights in Oct 2023

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

John, Charlotte

Traveled with family
Liked: Cleanliness, staff & service
We were placed in a room with a loud vibrating noise but they allowed us to switch rooms. The new room was cheaper so the staff granted us free breakfast, which was good both days. Funny but the noise stopped the next morning. The bath was tricky to use. Basically you should be an intrepid traveler to appreciate this hotel. Btw it's located right in the middle of the old town. And the staff helped a lot.
Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for touring Warsaw, staff was courteous and helpful
Stayed 6 nights in Sep 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Room was basic (which was all that was needed) TV could have been a little larger and it would have been nice to have an English Channel. All that said- I would recommend for a stay in Warsaw.
Stayed 1 night in Sep 2023

8/10 Good

George

Business traveler
Liked: Amenities
Superb location, excellent, friendly staff. The basic single are just that, however, basic: very good value for the price, but perhaps not sufficient if the traveller desires more luxury. I was fully satsfied, however, with my stay.
Stayed 2 nights in Sep 2023

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was originally booked to stay at freta then upgraded to Castle Inn very surprised to find we where on the 3rd floor with sloping ceilings 7 sets of stairs (74 steps) no lift (elderly building ) we are both 75 years of age so if this was a up grade what was my first choice like !!!But still a good experience location good staff very good
Stayed 3 nights in Aug 2023

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, everything is in walking distance! We had family room for 5 nights and space/design was amazing, AC was working perfectly, bathroom was top noch! Stuff very friendly and helpful in all way! If we ever come to visit Warsaw again i’ll be taking Castle Inn again. Thanks a lot for making our trip even more impressive and pleasant! ♥️
Stayed 4 nights in Aug 2023

8/10 Good

Rebeca, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly service. Room was clean. Great access to many Warsaw sites.
Stayed 1 night in Aug 2023

8/10 Good

Roland

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

6/10 Okay

Yosuke

Stayed 2 nights in Jun 2023

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice economy hotel in Old Warsaw's city center. I would stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Antique/classic interior but in good shape. Enter on the right, around the corner from the restaurant.
Stayed 1 night in Jul 2023

10/10 Excellent

Sheik

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located in the Old Town, just across from the Royal Castle. Rooms are a bit funky in terms of decor but clean, air conditioned and comfortable.
Stayed 3 nights in Jul 2023

8/10 Good

Mohammad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. Excellent location and Staff. Pretty clean. The building is old and not so convenient because of the stairs. Overall, a decent option.
Stayed 3 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in a historical building
Unique stay in one of the few original buildings in central Warsaw. Within the old town, all the major sights are within waking distance. The staff were friendly and helpful, and the breakfast was fine.
Stayed 2 nights in Jul 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Castle Inn is wonderfully located with Old Town Warsaw . A few minutes from everything there. It’s an authentic heritage building. Charming with friendly and helpful staff…if you don’t mind stair only access and no air conditioning. Well worth it in my view.
Stayed 8 nights in Jun 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Yuliya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with the best location
The location of the hotel was superb. The staff were very nice and helpful. The room was clean and comfortable and very quiet given the location. We would definitely stay here again
Stayed 4 nights in Jun 2023

10/10 Excellent

Marla C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was right in the middle of the big old town Square. A perfect location. It also comes with an amazing history of being one of only three buildings not bombed during World War II. Fun, quirky, historic place. Totally recommend it!
Stayed 1 night in Jun 2023

6/10 Okay

Alia

Liked: Staff & service
Stayed 1 night in May 2023

4/10 Poor

Lawrence

Stayed 1 night in May 2023

4/10 Poor

ARMANDO

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bad part No Air Condition at the room Too noisy because you have to open de windows and the sound and noise from the streets come to your room
Stayed 2 nights in May 2023
Response from ernest on Jun 11, 2023
We are at the castle square inside a 500 years old building. The hotel is visible on the most pictures from Warsaw just a building left from the Royal Castle next to a kings column. Therefore we were not allowed for any external technical installations visible. But we managed to add AC to all our Delexe and deluxe family rooms. If you really need it, just book this type of room, ask at the reception to switch for a small fee if the room is available.

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Very clean and great location right on the main square in Old Town Warsaw. Limited amenities and you have to carry your own suitcase up the stairs (no elevator). We enjoyed our stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique and spacious rooms. Accomodating staff, hoid value and fantastic location, great for walking and exploring old town and the Castle.
Stayed 1 night in Apr 2023

4/10 Poor

Roslyn

Traveled with family
Disliked: Amenities, property conditions & facilities
Plan to walk several flights of stairs, there is no elevator. With heavy luggage, you should be fit. To be politically correct, the bed was too firm and uncomfortable. The room was cold despite heater adjustments. The location is the one outstanding feature.
Stayed 3 nights in Apr 2023

10/10 Excellent

Benjamin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very central. Lovely, polite, helpful staff. Really liked the room
Stayed 3 nights in Mar 2023

10/10 Excellent

ana paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!
Stayed 5 nights in Mar 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Warsaw old town
We loved our stay at the Castle Inn. Its location was central in the old town (but also in walking distance of the newer part). We ate in restaurants both directly under it and across the street, and both were great. Our room was clean and comfortable and inventively decorated. Would recommend!
Stayed 3 nights in Mar 2023