Exterior
Check availability

Reviews of Sheraton Grand Warsaw

5 out of 5
Sheraton Grand Warsaw
Boleslawa Prusa 2, Warsaw, Masovia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1001 reviews" "
Rating 8 - Good. 264 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024

10/10 Excellent

Boyan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tarek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great gym and sauna
Stayed 10 nights in Mar 2024

10/10 Excellent

anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this Hotel was 5 star
Stayed 4 nights in Mar 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place 🙏
Stayed 1 night in Mar 2024

10/10 Excellent

Enrico, Long Island City

Traveled with group
Liked: Cleanliness, staff & service
Great hotel in the most convenient location. Staff was professional and well trained. The only downside was the swimming pool that was closed for maintenance.
Stayed 1 night in Jan 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Extra comfy beds, friendly staff. 15 min walk to downtown. Reasonable price for parking
Stayed 1 night in Jan 2024

10/10 Excellent

Marek

Stayed 2 nights in Dec 2023

10/10 Excellent

Serhiy, Vaughan

Stayed 2 nights in Dec 2023

10/10 Excellent

Marek

Stayed 1 night in Dec 2023

8/10 Good

Oscar, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2023 Europe trip has been epic. A “shout-out” to the following at the Sheraton Grand Warsaw (spellings may not be exact…I’m sorry) for helping me with directions/times/information and just being cool: Front Desk Team: Helina, Monika, Marta, Hanna, Jaraslov, Sasha, Francisco, Kamil Breakfast: Bartek, Robert (MMA fighter) Massages: Hanna (hot stones), Nicole From the American (w/ Polish roots) - proud of both!
Stayed 3 nights in Nov 2023

8/10 Good

Pia

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Aleksandta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Nov 2023

10/10 Excellent

Artsiom

Stayed 4 nights in Nov 2023

2/10 Terrible

CHRISTOPHER

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shivraj

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & walkable
Stayed 1 night in Oct 2023

10/10 Excellent

Alena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my parents, when they visited Warsaw to get visa, very convenient location and friendly staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Warsaw. Convenient to restaurants, shopping, and attractions. Super clean and comfortable hotel. Great staff!
Stayed 3 nights in Oct 2023

8/10 Good

Dawid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Kavinder

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The reservation staff for the hotel were not helpful, no customer service.
Stayed 2 nights in Sep 2023
Response from Hanna on Oct 2, 2023
Good morning,Could you please tell us more about your experience? Do you remember when and with whom you spoke from the Reservations department?Thank you in advance.Hanna Reservations Supervisor

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This trip was with my son to see Legia Warsaw play. A very nice hotel & we got an upgrade! Which was nice. Only downside (if any) perhaps TOO nice for a couple of guys in town for football.
Stayed 3 nights in Sep 2023

10/10 Excellent

Krzysztof

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended service!
Great stay. Good and comfortable sleep, good breakfast, great chef (although rest of stuff to be still trained, it seems that there are all new workers & waiters from Ukraine).
Stayed 1 night in Sep 2023

10/10 Excellent

Agnieszka

Stayed 1 night in Aug 2023

10/10 Excellent

Kobi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it!
Stayed 2 nights in Jun 2023
Response from Sheraton Grand Warsaw on Jul 5, 2023
Thank you for such a warm review! We hope that we will have pleasure to host you in not so distant future.Sheraton Grand Warsaw

10/10 Excellent

Jacek Zdzislaw

Stayed 1 night in May 2023

10/10 Excellent

wioletta

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Andrzej, Bloomfield Hills

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to parks, dining and shopping! Excellent location with world class staff!
Stayed 1 night in May 2023
Response from Sheraton Grand Warsaw on Jul 5, 2023
Thank you for your review! It is so nice to hear that we have met all of your expectations. Hope that we will have pleasure to host you once again!

10/10 Excellent

Andrzej, Bloomfield Hills

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Updates and location
Stayed 3 nights in May 2023
Response from Sheraton Grand Warszawa on Jul 5, 2023
Thank you for your review. We are happy that we had opportunity to host you in our property. Hope to see you again!

10/10 Excellent

Hadar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Andrzej, Bloomfield Hills

Traveled with partner
Liked: Cleanliness, staff & service
Enjoyed renovations in the lobby and restaurants area.
Stayed 1 night in May 2023

10/10 Excellent

Ma Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Warsaw. My 2nd favorite hotel. For sure will go back again. Everything is good !
Stayed 3 nights in Apr 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 2 nights in Mar 2023

10/10 Excellent

Audrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Luzyaham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a top location with great restaurants. We were surprised to see a wide variety of options in the buffet and not just the typical. We also had dinner at the Asia restaurant and it was definitely a great choice. Hotel staff was very corteous and helpful. Great place to stay at. Will definitely come back!
Stayed 3 nights in Oct 2022

10/10 Excellent

Asif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renata was great and super helpful at organizing dinner for my parents. The stuff were very friendly and helpful. Thank you so much Renata!
Stayed 10 nights in Oct 2022

8/10 Good

Mary Ann

Stayed 1 night in Aug 2022

8/10 Good

Dmitry

Stayed 2 nights in Sep 2022

10/10 Excellent

Viktoryia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Malik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Всё на уровне, нет притензий. Матрасы и бельё кристально чистые. Завтрак шикарный.
Stayed 5 nights in Aug 2022

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Wonderful staff, lovely breakfasts, beautiful and spacious rooms
Stayed 1 night in Aug 2022

10/10 Excellent

grazyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Janusz, Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, state of art hotel, amazing.
Stayed 3 nights in Jul 2022

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Right in the center of everything one might need
Stayed 1 night in Jul 2022